Windows 7 will not save a scan to file with officejet 6310

I have Windows 7 64 bit. I spent the better part of a week checking the markets for a solution to this problem.

When I scan a document, everything works as it is supposed to. I click on 'Finish' and transfer bar that says what the image in the file appears, then disappears. I tell myself that the transferred image. When I go into the target file, it is empty.

I checked crogram file x 86 hp digital imaging bin and hpqxmlul.dll is here.

I tried using hpiscnapp.exe but, as I said I have no problem scanning. The problem is the transfer of a file.

When I click on "scan document"document in a tiff file"HP Solution Center is selected by default." It will not work. I click on 'document to file' and it works.

Now, how to change the default setting or can it be?

Tags: HP Printers

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