Windows code 8024402C update SP2 error

has failed

Hello mrsjuneb49,

Thank you for using Microsoft Vista answers Forum!

Based on the error code you provided, looks like it may be some proxy or firewall settings that are not correctly configured on your system.  The link below provided further explanation about this problem and how to solve it.

http://support.Microsoft.com/kb/900936

If please reply and let us know if your problem is resolved or if you need more help

David O
Microsoft Answers Support Engineer
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Tags: Windows

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    Quote your full version of Windows (for example, WinXP SP3;) Windows XP 64 - bit SP2; Vista SP1; Vista 64 - bit SP2; Win7; Win7 64 bit) when you post in a forum or a newsgroup. Please do it in your next reply.

    What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

    A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?

    0x8024402C error code when you try to install updates on Web Windows Update or Microsoft Update sites:
    http://support.Microsoft.com/kb/900936

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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    1. open Internet Explorer (only!) to http://support.microsoft.com/kb/910336 [ignore the title & symptoms].

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    Current running Windows 7 Professional 32 bit, 3.2 GHz P4 HT, 2 GB of RAM - well in the technical specifications.

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    Switch you to Win7 from Vista?

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    I had also encountered same error

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    This problem is usually caused if you plug in external devices other than the mouse and keyboard, or if there is no program third party or apps that blocks the update settings. I would like to know some information about this problem so that we can help you further.

    1. have you connected external devices other than the mouse or keyboard?

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    http://support.Microsoft.com/kb/947821

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    http://support.Microsoft.com/kb/836941/en-us

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    Previously, McAfee SecurityCenter has been installed on my pc, but it has been replaced by McAfee Total Protectiononce the subscription has expired. [It isunderlining] I remember getting a Norton trial software installed at a given moment, but this has been removed to make room for software McAfee, to ensure that there is no conflict between the programs.

    You should have installed McAfee Total Protection before as your McAfee Security Center subscription expires. If you're lucky, the following may solve your problem:

    1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

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    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Repeated error codes: 80073712 and 800 b 0100 update SP2 and Vista security update

    I have recently reinstalled Windows Vista, and I'm constantly getting error codes when I try to download the updates. So far, I found solutions for all of them, but I can't find solutions for the updates listed below.

    I thought that maybe the old files make it difficult for Windows to date.

    Information on my computer:
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    Name of the operating system: Microsoft Windows Vista Home Basic
    Version: 6.0.6002 Service Pack 2 Build 6002
    System type: X 86-based PC

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    Why did you have to reinstall Vista and how did you do?

    A Norton or McAfee free trial come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

    ======================

    In re the error, you got when you tried to install the Vista SP2 via Windows Update:

    How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues
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    http://support.Microsoft.com/kb/947366

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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    Its been a while now that I can't download and update my Windows Vista Home Premium(64-bit), every time I click on install updates, it starts to download the updates, and when its done and the error occurs, code error: 800 B 001, "Windows has encountered an unknown error" and when when I try again... Error code: 80240016, "Windows update currently installed other updates. Please try again later in a few minutes. »
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    My Vista is genuine and activated, came with my laptop HP HDX16 1050EE.
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    Thanks in advance.

    Applications, (Norton and McAfee) are notorious for not not upgrade (or uninstalling) itself. (No, Symantec Support never say this.) See if the following solves your problems:

    1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    2. close all open applications (that is, anything with an icon on the taskbar).

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    4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.

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    5. right click on the file that you saved in step #1 above, and then select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

    6. do a clean install of the 2010 version of your Norton application, using your product ID & reboot: http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

    TIP: Do not activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.

    7. manually and repeatedly run LiveUpdate until you get a prompt "no update more".

    8 test cycle.

    NB: Your Norton application can disable Windows Defender by default.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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    I am running windows Vista SP1 and for the past month, it does not install updates.

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    When I try to install the updates, Windows Update displays an error message saying that it has to update the version of the Windows Update software but when I click on continue, I get "Code 80070643 - Windows has encountered an unknown error. No updates are then installed.

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    Can anyone help?

    Thank you very much.

    I think the problem started when he tried to install windows vista service pack 2 and failed with an "unknown error".

    When I try to install the updates, Windows Update displays an error message saying that it has to update the version of the Windows Update software but...

    A1. Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support, initially planned to end on November 26, 2009, has been extended until February 26, 2010. Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).

    A2. See http://support.microsoft.com/kb/949104 or http://support.microsoft.com/kb/971058

    See also Windows update fails with error code 0 x 643 ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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