Windows Media Center: guide program does not update

Hello

This is my first post here.

I hope someone can help with Windows Media Center (7) electronic programs guide. For a few weeks now, it did not update properly. We receive updates for the local HD channels only - local standard-def channels or regular cable channels.

I tried various methods to get MCUPDATE. EXE update completely the EPG, but nothing has worked. The most "promising" indication (regarding an indication as to what happens), we had, is that, sometimes, we get the error message "cannot retrieve updates (error: HeadendID [eight-digit number] is not valid.)»

I tried to contact Zap2It and they referred me to Microsoft, this is how I found myself here. The procedure for reporting a problem to the EPG is not exactly crystalline, so please bear with me if I did something wrong. (Zap2It gave me a link to https://connect.microsoft.com/site1145, but when I click on "the comments link on the left" as indicated on the page, it just brings back me to the same page).

If it helps to have this information, we are on Comcast and using a CableCARD in a Ceton InfiniTV 4 PCI - E tuner. We can watch all the channels that we subscribe to, and we can save them manually, but there is no metadata program and we do not have records of the series on cable. Please let me know what I need to do to report this to someone who is able to solve the problem.

Thank you very much.

Hello Barb,

I tried this (evolution of postal codes) last night, one of many new things I've done. I chose the closest city that was not ours and got a little familiar set of guides to the choice. One of them selected and downloaded - but of course the channels does not match.

We finally had success when I risked to re-run the installation of TV program; My fear was that we might have to re-pair the CableCARD everywhere again, which is a major pain as some cable company RSC have never even heard of him, and even fewer know what to do about this. So go through configuring TV was as a measure of last resort for me.

But I've learned that we can only accept the existing information of CableCARD in WMC and go on its merry way. We have completed the installation process, enter the correct zip code once again - and this time we got not only all the right-hand lanes, but also a value of 12 days of listings!

So I'll add new run TV installation for our 'Protocol' in case we ever run into this issue once again. There is great relief in our House!

Tags: Windows

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