Windows Media Player 12 (WMP 12) are not saving the data in the library

Hi all, been having a few problems with WMP 12, because I reinstalled Win7 enterprise following an upgrade of the processor (from AMD to Intel, had to reinstall).  Since that I had two problems, both probably originate in the same root.  Everytime I open WMP I see "There is no data in your library", until it scans the hard drive for files.  It's true that if I let this scan for 30 minutes, then turn off and on.  He simply has no information, period.  Secondly, when it filled with information, it mentions two copies of each song.

My personal theory is that it could be caused by an old cache of WMP log are stored somewhere on the PC.  Perhaps WINDOWS.old?  Please keep in mind it was a reinstall of W7 W7 E E again.  Theories, ideas or legal remedies will be appreciated.  The problem seems localized to WMP, my libraries (pictures, videos, etc.) and everything seems to be intact however.

I tried to change the location of the file, only to have WMP search folders for some and a few other things (disabling, allowing streaming media, for example) are stored within my installation of W7 HD and another HD in the same machine.

Hi SRedX,

Welcome to the Microsoft Answers community.

Try to manually add files to Windows media player and see if the problem still occurs.

Method 1:

This problem may be due to database corruption.  You can delete the Windows Media Player database and check if the problem persists.
 
Steps to clear the database of windows media player:
 
1. exit Windows Media Player.
2. click on start, run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.
3. Select all the files in the folder and then click on Delete on the file menu.
 
Note You don't have to remove the folders that are in this folder.
 
4. restart Windows Media Player.
 
Note Windows Media Player automatically rebuilds the database.
 
If this does not resolve the problem, disable the Windows Media Player database cache files. To do this, follow these steps:
 
1. exit Windows Media Player.
2. If you are using Windows XP, click Start, click Run, type %userprofile%\Local Settings\Application Data\Microsoft and then click OK.
 
If you are running Windows Vista, click Start, click Run, type % LOCALAPPDATA%\Microsoft and then click OK.
 
3. Select the Media Player folder, and then click on Delete on the file menu.
4. restart Windows Media Player.
 
Note Windows Media Player automatically rebuilds the database.
 
For more information visit:
http://support.Microsoft.com/kb/925718
http://Windows.Microsoft.com/en-us/Windows7/remove-items-from-the-Windows-Media-Player-library

If the method above have not solved your problem, try the method below.
 
Method 2:

Try reinstalling windows media player by following the steps below.

1. click on the Start button and select Control Panel
2. click on programs, then select programs and features
3. click on Turn Windows features on or off on the left, go to the section multimedia features and uncheck Windows Media Player, press OK to uninstall Windows Media Player.
4 restart the computer. Later, go back and put a check mark against Windows Media Player to install it once more.
5 restart the computer once more.

Hope this information is useful.
Let me know if it worked.
 
Thank you, and in what concerns:
Umesh P - Microsoft Support

Tags: Windows

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