Windows media playerwill not sync with my Sansa I plugged it, created a playlist, then clicked on 'sync' but nothing happens

I created a playlist in Windows media.  I have connected my Sansa MP3 device via USB connection cable and sound the sync button to copy the playlist but nothing happens.  I checked my Sansa and it has not automatically copied to the other.  How can I go there when the sync button does not work?

Hello Jane136,

Ø you get an error when you try to run synchronize your device with the media player?

Ø have you tried to format your Portable device and then try to synchronize?

Ø you have the latest version of the software or the driver installed on your computer to the MP3 player?

Try to copy the files of music from Windows Explorer. Most MP3 players will appear as a "disk" on your computer, and you can browse the files on them by simply opening.

I suggest that you format your Portable device, and then try to sync with Media Player. To format the laptop drive:

1. right click on the Portable media player.

2. Select the option.

3. choose quick format and click ok.

Thank you
Irfan H, Engineer Support Microsoft Answers.

Tags: Windows

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