Windows password/Safe Mode

Hello

I was wondering if someone could help me start my computer in normal mode.  In a simple world, it would be quite easy, but here is the story/catch.  I usually access my account from windows via the fingerprint on my laptop reader and so never have the need to use the password.  However, I recently discovered that I have a virus on my computer so I decided to restart in safe mode.  Now, the computer was started in safemode, but fingerprint scanning software no longer works.  Is it possible that I can restart my computer in normal mode to connect to the account or log on without password or reset the password?

Hi eggrussing,

Please use the forum for Support of Vista,

To return to normal by press F8 before Windows start and select start Windows normally.  As for the problem of password, Microsoft support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.
For more information about the lost passwords, please see the following Knowledge Base Article:
http://support.Microsoft.com/kb/189126

Hope this helps, Kevin
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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