Windows saying my computer is infected

Similar Questions

• Received a call from phone scam someone saying my computer is infected with the virus and malware

  original title: support for pc rj

  I recently received a call from someone called Mark of pc rj support and they said that my computer is infected with viruses and malware. Immediately, I hang up and called my computer technician who went to my place and said: my computer is absolutely perfect... This chap Mark said he also is an employee of Microsoft, which I highly doubt. He asked me to download something that my antivirus detected as virus...

  I would like to ask microsoft to focus on this

  Its fake. Ignore it. There are a lot of posts here, saying: it's a scam. And this has nothing to do with Microsoft. And MS (and everyone else) are aware of this

• my h/p6500a710f will not scan to my new dv7 h/p premium 64 windows says no computer detected?

  both the laptop and the printer are connected and with all discs, but the printer fine print but willl only will scan on a SD card if try to scan to the laptop it say no computer is detected the two are connected by cable

  wmch0265, see my post above. There are so many of us having exactly the same problem. It's probably a HP software / driver problem. A work around is to go to MS Paint and use the scan function to in Paint to scan and save. HP told me that they cannot do anything about it. I ask others who have the same problem to publish on this site. wilhouse

• Popup received saying my computer is infected

  There is an icon on my computer that says that my phone needs a software update windows malware and spyware and etc and whenever I opened my browser it is said that I am unprotected so I decided to buy the upgrade for 69.99 for a period of 2 years. for a few minutes she good run but I rebooted my laptop every time it changes the resolution, and now it has crashed. I need to reinstall the operating system of my computer and lost all the files I have. I don't know even now if the software I bought legit or now. That's the thing I want to know if someone feel the same on their computer?

  It's fake and illegal program, you must remove it. You can contact:

  https://consumersecuritysupport.Microsoft.com/default.aspx?ProductKey=pcsafetymalware&FAQ=1&MyTask=Diagnostics

  To remove.

• my computer is infected by the defense of windows... does anyone know how to get rid of it

  original title: defense of windows

  my computer is infected by the defense of windows... does anyone know how to get rid of it

  my computer is infected by the defense of windows... does anyone know how to get rid of it

  Try this link. It has an automatic removal request.

  Remove Windows defence. Description and removal instructions
  http://www.2-spyware.com/remove-Windows-defence.html

  For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• I think I got several phony calls claiming that my computer is infected with spyware.

  I think I got several phony calls claiming that my computer is infected with spyware. They said that they were connected with Windows, so I asked if they were Microsoft and they said that no Microsoft would not call me. Wouldn't be a darn good Microsoft. The guy was Indian or Pakistani and wouldn't give me a company name, no matter how many times I asked.

  They said they received reports from my computer it has been infected. The last call I let them go through their process to prove to myself that my computer has been infected. They told me to go to the event viewer, logs of windows, applications and said there will be errors and warnings there.

  It was proof that he was infected and that they wanted to give me their approval to scan my computer so their 'Microsoft engineers' can solve the problem with Windows tools. At this point, after 20 minutes, I denied their access to the computer and hung up that it had no proof that I was worried. One of our friends had the same call on fixing Windows sound, she had an Apple Mac, I would have liked to see their difficulty its version of Windows.

  I have 3 questions for this and they are: -.

  1 can. anyone if your computer is infected using the event viewer?

  2 can they tell if she is infected when the computer has a firewall and is also behind a router with a firewall?

  3. I would be right in thinking that there is another form of the scam fake phone call?

  1. If possible, get the errors or warnings in the event viewer is quite common, but say you have a virus just based on that, it's simply stupid.

  2. they do what is called call cold. They call every phone # in the phone book and say "your computer is infected" even if you do not, Yes, it's a scam and yes they are stupid.

  3. Yes. The only way they would be able to tell if your computer has a virus would be if they had access to it, and if they have BEEN with microsoft, which is not, it would be a breach of privacy.

• I received a phone call from someone claiming to be windows saying that my computer has been infected.

  only, I was contacted by a person claiming to be windows saying that my computer has been infected and he called for help.  He hit me the windows and "R" key at the same time.  Then I typed in "eventvwr" and who showed me a list of some events with indicator red and yellow.  Then he wanted me to go back and enter "iexplore www.support.me", so he could fix my computer.  I became very suspicios and did not continue with his appeal.  Is it a hoax or someone really trying to help me?  Because I did not communicate with him, I feel that this is not a legitimate operation.  Thanks for your help.

  original title: telephone call from Windows?

  Hello

  It's a scam.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  We have all the errors and warnings in our Event Viewer

  That's what you do if you never give them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  See you soon.

• Suddenly, I got a screen that kept popping and a talker kept saying that your computer is infected

  suddenly, I got a screen that kept popping and a saying of the talker kept your computer is infected call, I called and a guy who sounded the India Indian answered the phone. I think it was the rogue and I hung the phone. I realized that my computer has been hacked. first of all, I couldn't open the photo file "access denied" but I was able to access my files.

  I turned off the computer immediately, and he left a couple of hours. now I can access all my files and photos. How can I clean my computer or the registry? should I install a registry cleaner, and that would take care of the problem?

  Hello

  Never, ever install a registry cleaner.

  We do not recommend using any registry cleaners, optimizers, the Driver Updaters, Tune - Up utilities, etc.

  They can do more harm to your any good operating system that they claim to be able to do.

  And it is an interesting read from Microsoft:

  "Are registry cleaners necessary?

  http://Windows.Microsoft.com/en-us/Windows/are-registry-cleaners-necessary#1TC=Windows-7

  Caveats

  • Some programs available for free on the Internet may contain spyware, adware or virus. Only download and install programs from software publishers that you trust. Even if the website, that you download the program trust, you must also trust the Publisher of the program. For more information, see when to trust a software publisher.

  • We strongly recommend that you change only the values of the registry that you understand or have been ordered to change by a source of that confidence. Be sure to back up the registry before making any changes.

  ____________________________________________________

  As you discovered, it was a SCAM.

  Microsoft Corporation and/or their affiliates will never get in touch with you through "popups", phone calls (unless you make arrangements with them), etc.,.

  And your computer does not send reports to someone saying he is infected by malicious software.

  ________________________________________

  And for you even see that popup and this popup giving you different telephone numbers to ring for assistance means that your computer is already infected by Malware

  "Remove Tech Support pop up scam (call for support scam)"

  https://malwaretips.com/blogs/remove-tech-support-scam-popups/

  See you soon.

• I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it

  Original title: windows scam

  can u tell me what are all the files in the windows/inf folder, I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it, and they are located in the inf file that is to say the driver FILES the PNF

  Hello

  Of course these are SCAMS!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• My computer will not install programs, I get a window saying windows install allow access.

  I get a window saying that windows install will not allow access.

  Hi EarlNorah Jr.,
   
  -You receive this error message with the administrator account?
   
  If so, try the suggestion given in this article to resolve this problem:

  How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer

• I'm operating a windows XP Home Edition with service pack 3. Analysis of essential security of a windows shows that my computer is infected with a virus ' "Trojan horse: back/Alureon.A"»

  In January of this year my computer would freeze, or be very slow in its normal operation. This happened constantly. I tried to verify that my windows update check to be sure that I was getting my automatic updates. I was unable to connect to Windows update, no matter how many times I tried. This never happened before. So, I thought that my inability to connect to verify Microsoft Updates could be related to my computer running at a slow speed and / or gel constantly upward. When the computer froze, the only way to recover was to hit the kill switch and crash the computer. After the reboot, the computer could work normally for a period of minutes and resume again slow down and not to freeze completely upwards. For weeks, a Microsoft Tech person (Kevin) worked with me by e-mail and tried to fix my computer problems. Kevin exerted a lot of patience and accompanied me through a series of steps designed to understand what the problem was and fix it. At the time where we ran a Microsoft Scan (Scan, I believe was the name One) followed by an analysis "HijackThis". Kevin then read the results of analysis and recommended destruction of vast print of HijackThis. This has made some slight improvement to operations. As Kevin has attempted to provide additional assistance, I left for vacation. I came back, I did a scan of Microsoft Essential that determined that my computer is infected with a virus called "Trojan:DOS / Alureon.A.

  How do I rid my computer of this Trojan horse and restore my Microsoft updates and restore normal operation of the system?

  Thanks, Ben

  Run this Alureon is a rootkit . This can restore windowsupdate, once he removes the rootkit

• has received a phone call from an Asian-sounding guy who said he was technical service Windows and my computer had been seriously infected

  original title: ideas: insert an error code or give a brief description of what you're trying to accomplish or difficult. _ I just got a phone call from an Asian-sounding guy who said he was technical service Windows and my computer had been seriously infected and he'd help me solve the problem. First of all, I don't know how he discovered my computer has been infected. Second, I don't know how he found my phone number, and thirdly, technical department Windows would be able to know my computer has been infected and then make a phone call for me. I just put the phone into believing this guy some kind of crook. Any help please?

  Yes, it is a complete and utter scam.  Assuming that you don't give them access to your computer, you're probably pretty course.  They are the so-called "canvassing" - selection of lists of random phone numbers and try to sell services and/or access to your computer.  You did the right thing, hang up on them.

  "David Portugal" has written in the new message: * e-mail address is removed from the privacy... *

  I just got a phone call from an Asian-sounding guy who said he was technical service Windows and my computer had been seriously infected and he'd help me solve the problem. First of all, I don't know how he discovered my computer has been infected. Second, I don't know how he found my phone number, and thirdly, technical department Windows would be able to know my computer has been infected and then make a phone call for me. I just put the phone into believing this guy some kind of crook. Any help please?

• AFTER YOU INSTALL SERVICE PACK 1 FOR WINDOWS VISTA, MY COMPUTER WILL NOT START SAYS UNATTENDED, DLL

  AFTER YOU INSTALL SERVICE PACK 1 FOR WINDOWS VISTA, MY COMPUTER WILL NOT START SAYS UNATTENDED, DLL

  Follow these steps to try to solve your problems of boot.

   

  Restore point:

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  Do Safe Mode system restore, if it is impossible to do in Normal Mode.

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  http://www.windowsvistauserguide.com/system_restore.htm

  Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If the system or Mode restore safe work not and you do not have a Microsoft Vista DVD, make a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

• Popup "Windows Activation Technologies", saying "this computer is not running genuine Windows". 0x8004fe22 validation error

  I haave had this since 2008 HP Pavilion desktop computer.  It came with Win 7 Home installed, and Office Depot had upgraded to Win 7 Pro.  I ran it without any problem of validation for more than three years now.  Tuesday I'll be back for an appointment and the computer went to sleep.  When he woke up normally, I found a 'Windows Activation Technologies' popup saying "this computer is not running genuine Windows".  I tried the link "pay online now", but he ordered me to have to pay for a new facility.  I do not want to do because my Windows has already been purchased and is valid for more than three years.

  Then run Windows Genuine Advantage Diagnostic tool and it came true.

  Diagnostic report (1.9.0019.0):

  -----------------------------------------

  Given WGA-->

  Validation status: genuine

  Validation code: 0

  Code of Validation caching: 0x0

  Windows product key: *-* - PQXXH - YV9X4-W9RHT

  The Windows Product Key hash: eoAuGpzqza0N5Rq8GmfThaa7MtY =

  Windows product ID: 00371-618-0336466-85959

  Windows product ID type: 5

  Windows license type: retail

  The Windows OS version: 6.1.7601.2.00010100.1.0.048

  ID: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} (1)

  Admin: Yes

  TestCab: 0x0

  WGA Version: N/a, hr = 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Product name: Windows 7 Professional

  Architecture: 0 x 00000009

  Build lab: 7601.win7sp1_gdr.120330 - 1504

  TTS error:

  Validation of diagnosis:

  Resolution state: n/a

  WgaER data-->

  ThreatID (s): n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  File: No.

  Version: N/a, hr = 0 x 80070002

  WgaTray.exe signed by: n/a, hr = 0 x 80070002

  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  OGAExec.exe signed by: n/a, hr = 0 x 80070002

  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->

  Office status: 100 authentic

  Microsoft Office Publisher 2007-100 authentic

  OGA Version: N/a, 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe

  Download signed ActiveX controls: fast

  Download unsigned ActiveX controls: disabled

  Run ActiveX controls and plug-ins: allowed

  Initialize and script ActiveX controls not marked as safe: disabled

  Allow the Internet Explorer Webbrowser control scripts: disabled

  Active scripting: allowed

  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->

  Office details: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-W9RHT00371-618-0336466-859595S-1-5-21-2646128604-217356146-35614142HP-Pavilion,NY544AA-ABA p6210fAmerican Megatrends Inc.. 5.17 20090724000000.000000 + 000C7263D07018400F204090409Central Standard Time(GMT-06:00)03HPQOEMSLIC-CPC100100Microsoft Office Publisher 20071221A0B52A164FEBCGeuvSw31eIcMjxhj/ZUT54M71Ts =89404-862-3928931-638678

  Content Spsys.log: 0 x 80070002

  License data-->

  C:\Windows\system32\slmgr.vbs(22, 1) (null): library not registered.

  Windows Activation Technologies-->

  HrOffline: 0x8004FE22

  HrOnline: 0x00000000

  Beyond: 0 x 0000000000000800

  Event timestamp: 6:4:2012 18:38

  WAT Activex: registered

  WAT administration service: registered

  --> HWID data

  Current HWID hash: PAAAAAIAAQABAAEAAQAGAAAAAwABAAEAonYe3oFEvpSqPn7NwJgrQARthsUgT6li6yrDvLhFGAsZC0Ia

  Activation 1.0 data OEM-->

  N/A

  Activation 2.0 data OEM-->

  BIOS valid for OA 2.0: Yes

  Windows marker version: 0 x 20001

  OEMID and OEMTableID consistent: Yes

  BIOS information:

  ACPI Table name OEMID value OEMTableID value

  HPQOEM APIC-SLIC-CPC

  FACP SLIC-CPC HPQOEM

  HPET SLIC-CPC HPQOEM

  MCFG SLIC-CPC HPQOEM

  LASRYVITRAGE HPQOEM SLIC-CPC

  INFO HPQOEM SLIC-CPC

  NVHD HPQOEM SLIC-CPC

  SLIC SLIC-CPC HPQOEM

  SSDT HPQOEM SLIC-CPC

  I was away yesterday and today I tried the process with a freshly downloaded MGADiag.exe and got a different result.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE22
  Code of Validation caching online: 0x0
  Windows product key: *-* - PQXXH - YV9X4-W9RHT
  The Windows Product Key hash: eoAuGpzqza0N5Rq8GmfThaa7MtY =
  Windows product ID: 00371-618-0336466-85959
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.120330 - 1504
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Publisher 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-W9RHT00371-618-0336466-859595S-1-5-21-2646128604-217356146-35614142HP-Pavilion,NY544AA-ABA p6210fAmerican Megatrends Inc.. 5.17 20090724000000.000000 + 000C7263D07018400F204090409Central Standard Time(GMT-06:00)03HPQOEMSLIC-CPC100100Microsoft Office Publisher 20071221A0B52A164FEBCGeuvSw31eIcMjxhj/ZUT54M71Ts =89404-862-3928931-638678

  Content Spsys.log: 0 x 80070002

  License data-->
  C:\Windows\system32\slmgr.vbs(22, 1) (null): library not registered.

  Windows Activation Technologies-->
  HrOffline: 0x8004FE22
  HrOnline: n/a
  Beyond: 0 x 0000000000000800
  Event timestamp: 6:6:2012 13:05
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM

  --> HWID data
  Current HWID hash: PAAAAAIAAQABAAEAAQAGAAAAAwABAAEAonYe3oFEvpSqPn7NwJgrQARthsUgT6li6yrDvLhFGAsZC0Ia

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  INFO HPQOEM SLIC-CPC
  NVHD HPQOEM SLIC-CPC
  SLIC SLIC-CPC HPQOEM
  SSDT HPQOEM SLIC-CPC

  I ran full virus and malware scan with Avast Pro and Malwarebytes Pro and a complete diagnosis with Advanced System Care Pro tools that have always kept this system clean and stable.  As expected, no malware, regular maintenance tasks only were delivered.  It's been several days since the last time that I made no change to the system (I upgraded a utility) and the system has been rebooted at least four times after that without problem.  The only other change was an update of Windows.  Interestingly, after that same Windows Update on my machine Vista, it refused to start (BSOD) and I had to go back to a two days old restore point - that fixed it.  I always had a mysterious problem with Win 7 Pro machine that it creates restore points, but I can never find, so I can't have this option on this computer.

  I'm trying to start a new business and cannot afford to be without my computer, or do strange things, or buy a new copy of Windows and take the time to restore a careful configuration of three years.  I when I recently bought a new laptop from Office Depot, I also bought a Windows 7 Pro upgrade kit and installed myself.  When I did, I realized that the update CHANGES THE PRODUCT KEY and I knew not when they improved the office... they give me new product key for the Pro upgrade, so all I have is the original OEM key and apparently going to lose my Pro upgrade if I need to reimage from the disks in the system or the OEM partition.  This is not acceptable, either, and I have no idea how to go about face.  The transaction took place three years ago!

  Please help; I'm already running on the razor's edge with the launch of this company.  This error is likely to destroy me financially.  I can't do what I need to do on the laptop - it is a low-cost, minimal machine and specifically, has no office and the ability to perform graphics... things cutting-edge software that I need to be able to do.

  Click Start

  in the search box, type

  System restore

  and press the Enter key

  Once the system restore is displayed, click Next

  Now put a check mark in the box "Show more restore points.

  What points appear now?

  If there is a just before your problem, try this.

  If this isn't the case - as I say, CANCEL any act performed by ASC and uninstall it.

  Then run another MGADiag report and post it.

• Have I been scammed? -Received a call from Windows saying pirates were trying to get access to my computer

  I just got a call from windows saying pirates were trying to get access to my computer and asked me to go to the run menu and type eventvwr and go to security and count the red Xs and yellow triangles, after that I said I was under 18, they told me to wait for their phone call.  They also said that they were in England in the Department in charge of piracy (not the exact words), I was wondering if it was a scam because (don't not to sound racists but) they sounded to the East Indies and I read on some other getting calls of the people of the East Indies and it didn't sound like a normal call center because there was a lot of noise in the background it all seemed a bit suspicious to me.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.