Windows says dell somehow prevents me to save my copy of windows after a reinstall

My hard drive died so I reinstalled my copy of windows 7 64-bit edition Home premium, but I can't seem to register even though I'm pretty sure that the code. (The laptop is more than 3 years old and the sticker has rubbed off a bit)

I talked to windows, and they said that if it was a problem with the code then Dell would have a copy associated with my hardware because it is preinstalled.

I talked to dell, but don't talk to me because my warranty missed a long time ago.

Then I spoke to windows again and gave them control of my computer, they searched and tried various things that I fear, I did not understand and then told me that Dell had blocked somehow my registration.

I don't understand how that could be, but windows support told me I need dell to unblock me.

can someone please help me understand what is happening?

This common problem where clients are stuck between Dell and Microsoft and the OEM-Microsoft-client blame triangle.

Dell Windows 7 presets and reinstallation DVD using System Locked Preinstallation where a generic product key is entered automatically and activation occurs if and only if a valid Dell BIOS is detected while Dell doesn't really care the key on the certificate of authenticity. They don't have any connected input of it and neither did Microsoft (who provided these low quality stickers causing the situation that you are to Dell).

There are a few cases where this activation does not go with these media and you are made to be able to enter your COA key and activate it (which you can't). You will also get this problem if you try to clean install your OEM license using retail media like Digital River installation media.

Assuming you've been reinstall Windows 7 using a .iso of Digital River, complete the installation by jumping the product key. You can then restore Dell SLP Product activation by using Activation backup and recovery and Dell program files:

http://dellwindowsreinstallationguide.com/a-clean-install-of-Windows/Microsoft-product-activation/the-activation-backup-and-recovery-program-Windows-Vista-7-version/

For more details, see own A Windows installation:

http://dellwindowsreinstallationguide.com/a-clean-install-of-Windows/

Tags: Dell Software

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