Windows Search via Windows Update install fails on Windows XP

Hello, I am running Windows XP, and Windows Update offers me "Windows Search 4.0" as a component optional.  (Maybe Microsoft would consider to delete 'Windows' in the names of several components...)  When I try to install this, it fails, with no useful error message.  (All error code 0 x 643.)  Joining many have also failed.  The Fixit program couldn't get what it is.  Where should I go from here?  (I hope you can read this: I'm typing in a form field size of mailbox unresizeable here...)

the computer is owned by my employer

It is a specific consumer support forum.

Please contact your service COMPUTER or SysAdmin to get help, Ed.

Tags: Windows

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  • WHP x 64 KB3097966 Windows Update install error

    Need help to resolve the Windows Update with KB3097966 error. Repeated update tent to keep fail with Windows Update returning a "WindowsUpdate_80070005" "WindowsUpdate_dt000" error message. Tried various attempts at repair google nothing helps. Posted Windowsupdate.log associated info below error.

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    2015-11-13 13:38:43:781 364 fc0 putting featured update notifications.  fIncludeDismissed = true
    2015-11-13 13:38:43:781 364 fc0 No. feature updates available.
    notifications of update to THE featured 2015-11-13 364 10f0 13:38:46:210 layout.  fIncludeDismissed = true
    2015-11-13 13:38:46:210 364 10f0 No. feature updates available.
    Notifications of updated 2015-11-13 13:57:24:752 364 1234 to THE featured layout.  fIncludeDismissed = true
    2015-11-13 13:57:24:752 364 1234 to THE star no. updates available.
    2015-11-13 13:57:26:874 364 1234 to THE receipt approval of Ux for 1 updates
    2015-11-13 13:57:26:874 364 put to THE THE 1234 pending client directive to 'Ux of progress. "
    2015-11-13 13:57:26:889 364 1338 at THE BeginInteractiveInstall invoked by download with sessionId 2
    2015-11-13 13:57:26:889 364 1338 at THE Auto-approuvant updated by download, updateId = {7C5B2E84-BDE9-4C6B-805C-527514ED45EB}.200, ForUx = 1 IsOwnerUx = 1, HasDeadline = 0, IsMinor = 0, IsOSUpgrade = 0
    2015-11-13 13:57:26:889 364 1338 approved for THE Auto 1 updated by download (for Ux)
    2015-11-13 364 1338 at THE UpdateDownloadProperties 13:57:26:889: 0 downloads are still ongoing.
    2015-11-13 13:57:26:889 364 1338 AT THE #.
    2015-11-13 13:57:26:889 364 1338 at THE # START # to THE: download updates
    2015-11-13 13:57:26:889 364 1338 AT THE #.
    2015-11-13 13:57:26:889 364 1338 at THE # approved updates = 1
    Download 13:57:26:920 2015-11-13 364 1338 to THE rolled, updateId = {7C5B2E84-BDE9-4C6B-805C-527514ED45EB}.200, callId = {CC2CF679-3E8D-4B08-98D4-96B8647C29DF}
    2015-11-13 13:57:26:920 364 1338 successfully wrote event to THE health state: 0
    2015-11-13 13:57:26:920 364 1338 at THE currently showing customer progress UX - so not to launch any other client
    2015-11-13 13:57:26:920 364 1338 successfully wrote event to THE health state: 0
    2015-11-13 13:57:26:920 364 1338 at THE # pending download calls = 1
    2015-11-13 13:57:26:920 364 1338 AT THE<## submitted="" ##="" au:="" download="">
    notifications to update THE layout featured 2015-11-13 364 13 13:57:26:920 b 8.  fIncludeDismissed = true
    2015 11-13 13:57:26:920 364 13 b 8 to stand feature updates available.
    2015-11-13 13:57:26:952 364 c7c DnldMgr *.
    2015-11-13 13:57:26:952 364 c7c DnldMgr * START * DnldMgr: downloading updates [CallerId = AutomaticUpdatesWuApp]
    2015-11-13 13:57:26:952 364 c7c DnldMgr *.
    2015-11-13 13:57:26:952 364 c7c DnldMgr * Call ID = {CC2CF679-3E8D-4B08-98D4-96B8647C29DF}
    2015-11-13 13:57:26:952 364 c7c DnldMgr * priority = 3, Interactive = 1, owner is system = 1, proxy explicit = 0, Proxy = 2 session id, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
    2015-11-13 13:57:26:952 364 c7c DnldMgr * updates to download = 1
    2015-11-13 13:57:26:952 364 c7c Agent * title = update security for Windows 7 for x 64-based systems (KB3097966)
    2015-11-13 13:57:26:952 364 c7c Agent * UpdateId = {7C5B2E84-BDE9-4C6B-805C-527514ED45EB}.200
    2015-11-13 13:57:26:952 364 c7c Agent * bundles 1 updates:
    2015-11-13 13:57:26:952 364 c7c Agent * {B0247E70-74BF-428C-84F4-C87E156FDA4C}.200
    2015-11-13 13:57:26:967 364 c7c DnldMgr * DnldMgr: downloading new job [UpdateId = {B0247E70-74BF-428C-84F4-C87E156FDA4C}.200] *.
    2015-11-13 13:57:26:967 364 c7c DnldMgr * update queue for the generation of application for the Download Manager.
    2015-11-13 13:57:26:967 364 c7c generation DnldMgr download application update {B0247E70-74BF-428C-84F4-C87E156FDA4C}.200
    2015-11-13 13:57:29:900 364 940 notifications of updated to THE featured layout.  fIncludeDismissed = true
    2015-11-13 13:57:29:900 364 940 to THE ID feature updates available.
    2015-11-13 13:58:10:585 364 Manager c7c generating application for CBS update B0247E70-74BF-428C-84F4-C87E156FDA4C in C:\Windows\SoftwareDistribution\Download\fe835d75d3a4a3b156115a5b947bd321 sandbox
    2015-11-13 13:58:10:600 364 Manager c7c selected load type useful is ptExpress
    2015-11-13 13:58:11:084 364 Manager c7c of UH: DpxRestoreJob returned 0 x 80070002
    2015-11-13 13:58:11:084 364 c7c Manager detected the download status is dsHavePackage
    2015-11-13 13:58:25:296 364 Manager c7c demand generation for CBS updated complete with hr = 0 x 0 and pfResetSandbox = 0
    2015-11-13 13:58:25:296 364 c7c DnldMgr * DnldMgr: downloading new job [UpdateId = {B0247E70-74BF-428C-84F4-C87E156FDA4C}.200] *.
    2015-11-13 13:58:27:464 364 c7c DnldMgr * all update files have already been downloaded and are valid.
    2015-11-13 13:58:27:464 364 c7c Agent *.
    2015-11-13 13:58:27:464 364 c7c Agent * END * Agent: downloading updates [CallerId = AutomaticUpdatesWuApp]
    2015-11-13 13:58:27:464 364 to THE f88 > # RETURN # to THE: download the update [UpdateId = {7C5B2E84-BDE9-4C6B-805C-527514ED45EB}, successful]
    2015-11-13 13:58:27:464 364 c7c Agent *.
    2015-11-13 13:58:27:464 364 f88 with THE #.
    2015-11-13 13:58:27:464 364 f88 to # END # in THE: download updates
    2015-11-13 13:58:27:464 364 f88 with THE #.
    2015-11-13 13:58:27:464 364 to THE f88 successfully wrote event to THE health state: 0
    2015-11-13 13:58:27:464 364 f88 showing THE currently customer progress UX - so not to launch any other client
    2015-11-13 13:58:27:464 364 to THE f88 successfully wrote event to THE health state: 0
    notifications of update to THE featured 2015-11-13 364 13ec 13:58:27:464 layout.  fIncludeDismissed = true
    2015-11-13 13:58:27:464 364 13ec to no. feature updates available.
    2015-11-13 13:58:29:274 364 1234 to THE BeginInteractiveInstall invoked to install with sessionId 2
    2015-11-13 364 1234 to THE Auto-approuvant 13:58:29:274 update for install, updateId = {7C5B2E84-BDE9-4C6B-805C-527514ED45EB}.200, ForUx = 1 IsOwnerUx = 1, HasDeadline = 0, IsMinor = 0, IsOSUpgrade = 0
    2015-11-13 13:58:29:274 364 1234 approved at THE 1 Auto updates to install (for Ux), installType = 1
    2015-11-13 13:58:29:274 364 TO 1234 #.
    2015-11-13 13:58:29:274 364 to 1234 # START # to THE: install updates
    2015-11-13 13:58:29:274 364 TO 1234 #.
    2015-11-13 13:58:29:274 364 1234 launch manual to THE # install
    2015-11-13 13:58:29:274 364 1234 to THE # approved updates = 1
    2015-11-13 13:58:29:274 364 TO 1234<## submitted="" ##="" au:="" install="" updates="" installing="" updates="" [callid="">
    2015-11-13 13:58:29:274 364 88 c Agent *.
    2015-11-13 13:58:29:274 364 88 c Agent * START * Agent: installing updates [CallerId = AutomaticUpdates]
    2015-11-13 13:58:29:274 364 88 c Agent *.
    2015-11-13 13:58:29:274 364 88 c Agent * updates installed = 1
    Notifications of updated 2015-11-13 13:58:29:274 364 1234 to THE featured layout.  fIncludeDismissed = true
    2015-11-13 13:58:29:274 364 1234 to THE star no. updates available.
    2015-11-13 13:58:29:274 364 88 c Agent * title = update security for Windows 7 for x 64-based systems (KB3097966)
    2015-11-13 13:58:29:274 364 88 c Agent * UpdateId = {7C5B2E84-BDE9-4C6B-805C-527514ED45EB}.200
    2015-11-13 13:58:29:274 364 88 c Agent * bundles 1 updates:
    2015-11-13 13:58:29:274 364 88 c Agent * {B0247E70-74BF-428C-84F4-C87E156FDA4C}.200
    2015 11-13 13:58:30:147 364 88 c DnldMgr preparation update for install, updateId = {B0247E70-74BF-428C-84F4-C87E156FDA4C}. 200.
    2015-11-13 13:58:30:163 4880 1330 Misc = logging initialized (build: 7.6.7601.19046, tz:-0600) =.
    2015-11-13 13:58:30:163 4880 1330 Misc = process: C:\Windows\system32\wuauclt.exe
    2015-11-13 13:58:30:163 4880 1330 Misc = Module: C:\Windows\system32\wuaueng.dll
    2015-11-13 13:58:30:163 4880 1330 Manager:
    2015-11-13 13:58:30:163 4880 1330 Handler: START: Manager: installation CBS
    2015-11-13 13:58:30:163 4880 1330 Manager:
    Update of the B0247E70-74BF-428C-84F4-C87E156FDA4C of the 13:58:30:163 of 2015-11-13 4880 1330 CBS installed Boot Manager
    2015-11-13 13:58:30:662 4880 1330 CBS Handler package identity: Package_for_KB3097966 ~ 31bf3856ad364e35 ~ amd64 ~ ~ 6.1.1.1
    2015-11-13 13:58:30:662 4880 1330 express installation with source handler = C:\Windows\SoftwareDistribution\Download\dde9c033ab28ab77aa0172cacee5b3e7, workingdir = C:\Windows\SoftwareDistribution\Download\dde9c033ab28ab77aa0172cacee5b3e7
    2015-11-13 13:58:32:472 364 c7c report REPORT EVENT: {5054E060-A225-4F9B-B55D-5684AEF73B2A} 2015-11-13 13:58:27:464 - 0600 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates success content install Installation ready: the following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt you with further instructions:-update security for Windows 7 for x 64-based systems (KB3097966)
    2015-11-13 13:58:32:472 364 c7c report REPORT EVENT: 2015-11-13 13:58:29:820 - 0600 1 181 101 {AFFBA786-5FA5-4AF8-ACE1-75BD656E57BC} {7C5B2E84-BDE9-4C6B-805C-527514ED45EB} 200 0 AutomaticUpdates success content install Installation Started: Windows has successfully booted the next update: security update for Windows 7 for x 64-based systems (KB3097966)
    2015-11-13 13:58:54:000 4880 10 c 8 FATAL Manager: CBS called error 0 x 80070005.
    2015-11-13 13:58:54:000 4880 1330 FATAL Manager: full install of CBS update with type = 0, requiresReboot = 0, installerError = 1, hr = 0 x 80070005
    2015-11-13 13:58:54:000 364 to THE f88 > # RETURN # to THE: installation update [UpdateId = {7C5B2E84-BDE9-4C6B-805C-527514ED45EB}]
    2015-11-13 13:58:54:000 364 f88 to # WARNING: installation failed, error = 0 x 80070005 / 0x80070005
    2015-11-13 13:58:54:000 4880 1330 Manager:
    2015-11-13 13:58:54:000 4880 1330 Handler: END: Manager: installation CBS
    2015-11-13 13:58:54:000 4880 1330 Manager:
    2015-11-13 364 88 ch. Agent LogHistory called 13:58:54:015. idUpdate = {7C5B2E84-BDE9-4C6B-805C-527514ED45EB}.200, resultMapped = 80070005, resultUnMapped = 80070005
    2015-11-13 13:58:54:015 364 88 c Agent *.
    2015-11-13 13:58:54:015 364 88 c Agent * END * Agent: installing updates [CallerId = AutomaticUpdates]
    2015-11-13 13:58:54:015 364 88 c Agent *.
    2015-11-13 13:58:54:015 364 f88 with THE installation of the calls made.
    2015-11-13 13:58:54:015 364 f88 to # WARNING: installation of the calls, reboot required = no, error = 0 x 00000000
    2015-11-13 13:58:54:015 364 f88 with THE #.
    2015-11-13 13:58:54:015 364 f88 to # END # in THE: installation of updates [CallId = {3BD2F282-2265-4879-91F3-C641089E53C2}]
    2015-11-13 13:58:54:015 364 f88 with THE #.
    2015-11-13 13:58:54:015 364 f88 to THE installation complete for all calls, DO NOT reboot needed
    2015-11-13 13:58:54:015 364 to THE f88 successfully wrote event to THE health state: 0
    2015-11-13 13:58:54:015 364 a94 to THE layout featured update notifications.  fIncludeDismissed = true
    2015-11-13 13:58:54:015 364 a94 to no. feature updates available.
    2015-11-13 13:58:55:466 364 1338 No. star of notifications of updates to show
    2015-11-13 364 1338 at THE UpdateDownloadProperties 13:58:55:482: 0 downloads are still ongoing.
    2015-11-13 13:58:55:482 364 1338 (non-interactive) Offline detection trigger
    2015-11-13 13:58:55:482 364 put to THE THE 1338 pending client directive to ' install complete Ux ".
    2015-11-13 13:58:55:482 364 1338 to change THE existing directive customer of "Progress Ux" to "install complete Ux ', session id = 0x2
    2015-11-13 13:58:55:529 364 1338 successfully wrote event to THE health state: 0
    2015-11-13 13:58:55:529 364 10 C 0 TO THE #.
    2015-11-13 13:58:55:529 364 10 c 0 to THE # START # to THE: research updates
    2015-11-13 13:58:55:529 364 10 C 0 TO THE #.
    2015-11-13 13:58:55:529 364 10 C 0 TO THE<## submitted="" ##="" au:="" search="" for="" updates="" [callid="">
    2015-11-13 13:58:55:529 364 c7c Agent *.
    2015-11-13 13:58:55:529 364 c7c Agent * START * Agent: finding updates [CallerId = AutomaticUpdates]
    2015-11-13 13:58:55:529 364 c7c Agent *.
    2015-11-13 13:58:55:529 364 c7c Agent * Online = No; Ignore download priority = No
    2015-11-13 13:58:55:529 364 c7c Agent * criteria = "IsInstalled = 0 and DeploymentAction = 'Installation' or IsPresent = 1 and DeploymentAction = 'Uninstall' or IsInstalled = 1 and 'Installation' and = 1 RebootRequired = DeploymentAction or IsInstalled = 0 and DeploymentAction = 'Uninstall' and RebootRequired = 1".
    2015-11-13 13:58:55:529 364 c7c Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} third service
    2015-11-13 13:58:55:529 364 c7c Agent * Search Scope = {Machine}
    2015-11-13 13:58:55:544 364 1338 No. star of notifications of updates to show
    2015-11-13 13:58:55:544 364 1338 successfully wrote event to THE health state: 0
    2015-11-13 13:58:55:544 364 event of 10 c 0 handle to THE receipt
    2015-11-13 13:58:56:184 364 c7c driver matched device PCI VEN_8086 & DEV_0126 & SUBSYS_FC801179 & REV_09 driver
    2015-11-13 13:58:56:184 364 c7c driver status: 0x180200a, ProblemNumber: 00000000

    Not sure if this will help. My computer is Alienware Aurora R4 and I just updated all my my drivers and after doing the Intel chipset drivers he did not appear in my Windows update more.

  • Windows Update (KB2835364) failed with code 8E5E03FB

    Hi guys

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    2013-09-10 00:51:54:542 3732 1294 Misc = logging initialized (build: 7.8.9200.16604, tz: + 0200) =.
    2013-09-10 00:51:54:542 3732 1294 Misc = process: C:\Windows\system32\wusa.exe
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    2013-09-10 00:51:54:666 3732 1294 COMAPI-
    2013-09-10 00:51:54:666 3732 1294 COMAPI - START - COMAPI: Init Search [ClientId = wusa]
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    2013-09-10 00:51:54:666 3732 1294 COMAPI-
    2013-09-10 00:51:54:666 3732 1294 COMAPI - START - COMAPI: search [ClientId = wusa]
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    2013-09-10 00:47:21:931 1108 c3c Agent WARNING: WU client omits CClientCallRecorder::RemoveService with error 0 x 80248014
    2013-09-10 00:47:23:164 1108 f64 report REPORT EVENT: {1BCC0A37-6639-452B-864C-EFF2A474FD4D} + 0200 1 182 00:47:18:156 2013-09-10 [AGENT_INSTALLING_FAILED] {8CD69D56-B07C-48F2-8614-961989C20297} 101 501 8e5e03fb wusa content error install Installation error: Windows failed to install the following update with error 0x8e5e03fb: Sicherheitsupdate as Windows (KB2835364).
    2013-09-10 00:47:23:164 1108 f64 report CWERReporter::HandleEvents - WER report upload completed with status 0 x 8
    2013-09-10 00:47:23:164 1108 f64 WER sent report: 7.8.9200.16604 0x8e5e03fb 8CD69D56-B07C-48F2-8614-961989C20297 101 install not managed
    2013-09-10 00:47:23:164 report CWERReporter finish event management 1108 f64. (00000000)
    2013-09-10 00:49:41:592 1108 f64 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
    2013-09-10 00:49:41:654 1108 f64 Misc Microsoft signed: Yes
    2013-09-10 00:49:41:654 1108 f64 Misc signed Infrastructure: Yes
    2013-09-10 00:49:41:654 1108 f64 EP had 7971F918-A847-4430-9279-4A52D1EFE18D redir server URL: 'https://fe1.update.microsoft.com/v6/ClientWebService/client.asmx '.
    2013-09-10 00:49:41:654 1108 f64 PT WARNING: caching of cookie has expired or new PID is available
    2013-09-10 00:49:42:325 1108 f64 EP had 7971F918-A847-4430-9279-4A52D1EFE18D redir Reporting URL: 'http://statsfe1.update.microsoft.com/ReportingWebService/ReportingWebService.asmx '.
    2013-09-10 00:49:42:325 1108 f64 report download 1 events using caching cookie, URL = http://statsfe1.update.microsoft.com/ReportingWebService/ReportingWebService.asmx reports
    2013-09-10 00:49:42:575 1108 f64 report journalist download managed 1 events.
    2013-09-10 00:51:54:545 1108 11e4 Misc validation signature for C:\Windows\SoftwareDistribution\ScanFile\103e36f8-b13f-463b-a1b8-52d1acfc3052\Source.cab:
    2013-09-10 00:51:54:550 1108 11e4 Misc Microsoft signed: Yes
    2013-09-10 00:51:54:665 1108 11e4 DtaStor AU service default is {7971F918-A847-4430-9279-4A52D1EFE18D}
    2013-09-10 00:51:54:667 3732 1294 COMAPI<-- submitted="" --="" comapi:="" search="" [clientid="">
    2013-09-10 00:51:54:667 1108 12f8 Agent *.
    2013-09-10 00:51:54:669 1108 12f8 Agent * START * Agent: finding updates [CallerId = wusa] of
    2013-09-10 00:51:54:670 1108 12f8 Agent *.
    2013-09-10 00:51:54:670 1108 12f8 Agent * Online = Yes; Ignore download priority = No
    2013-09-10 00:51:54:670 1108 12f8 Agent * criteria = "DeploymentAction ="Install"
    2013-09-10 00:51:54:670 1108 12f8 Agent * ServiceID = {103E36F8-B13F-463B-A1B8-52D1ACFC3052} third service
    2013-09-10 00:51:54:670 1108 12f8 Agent * scope of search = {Machine}
    2013-09-10 00:51:54:670 1108 12f8 Agent * applicability of appellant SID: S-1-5-21-3225109237-779926427-3046914976-1001
    2013-09-10 00:51:54:765 1108 12f8 PT +++ PT: Synchronizing server updates +++
    2013-09-10 00:51:54:765 1108 12f8 PT plus serviceId offline is {103E36F8-B13F-463B-A1B8-52D1ACFC3052}
    2013-09-10 00:51:54:766 1108 12f8 PT WARNING: caching of cookie has expired or new PID is available
    2013-09-10 00:51:55:827 1108 12f8 PT +++ PT: synchronizing extended update info +++
    2013-09-10 00:51:55:827 1108 12f8 PT plus serviceId offline is {103E36F8-B13F-463B-A1B8-52D1ACFC3052}
    2013-09-10 00:51:55:860 1108 12f8 Agent * updated added {8CD69D56-B07C-48F2-8614-961989C20297}.501 to search result
    2013-09-10 00:51:55:860 1108 12f8 Agent * updates found 1 and 56 categories in the search. rules apply rated 125 on 242 deployed entities
    2013-09-10 00:51:55:860 1108 12f8 Agent *.
    2013-09-10 00:51:55:860 1108 12f8 Agent * END * Agent: finding updates [CallerId = wusa] of
    2013-09-10 00:51:55:860 1108 12f8 Agent *.
    2013-09-10 00:51:55:861 3732 128 c COMAPI > COMAPI - RECOVERY -: search [ClientId = wusa]
    2013 09-10 00:51:55:862 3732 128 c COMAPI - updates found = 1
    2013-09-10 00:51:55:862 3732 128 c COMAPI -.
    2013-09-10 00:51:55:862 3732 128 c COMAPI - END--COMAPI: search [ClientId = wusa]
    2013-09-10 00:51:55:862 3732 128 c COMAPI -.
    2013-09-10 00:51:57:375 3732 1294 COMAPI-
    2013-09-10 00:51:57:375 3732 1294 COMAPI - START - COMAPI: install [ClientId = wusa]
    2013-09-10 00:51:57:375 3732 1294 COMAPI-
    2013-09-10 00:51:57:375 3732 1294 COMAPI - allow source guests: Yes; Forced: No; Quiet strength: no; Try if necessary narrow apps: no
    2013-09-10 00:51:57:375 3732 1294 COMAPI - updates on demand: 1
    2013-09-10 00:51:57:375 3732 1294 COMAPI - ServiceID = {103E36F8-B13F-463B-A1B8-52D1ACFC3052} third service
    2013-09-10 00:51:57:095 1108 6 d 4 DnldMgr * DnldMgr: update copy cached [UpdateId = {2109E27A-B050-46C4-9123-8F241C065E29}.501] *.
    2013 09-10 00:51:57:095 1108 6 d 4 DnldMgr asking Manager to generate requests for non-plage.
    2013-09-10 00:51:57:095 1108 6 d 4 generation of Manager asks CBS update 2109E27A-B050-46C4-9123-8F241C065E29 in tray sand C:\Windows\SoftwareDistribution\Download\9590584bcf0059b63e16dfffdb72de2e_ctc
    2013-09-10 00:51:57:095 1108 6 d 4 Manager selecting stand-alone because update has no specific charge.
    2013-09-10 00:51:57:095 1108 6 d 4 type of payload of selected Manager is ptSelfContained
    Status of Download Manager detected 2013-09-10 00:51:57:095 1108 6 d 4 is dsStart
    2013 09-10 00:51:57:095 1108 6 d 4 Manager adding windows8-rt-kb2835364 - x 64 .cab (entire file) to the list of applications.
    generation of Manager asks 2013-09-10 00:51:57:096 1108 6 d 4 to CBS updated complete with hr = 0 x 0 and pfResetSandbox = 0
    2013-09-10 00:51:57:135 1108 6 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\Download\9590584bcf0059b63e16dfffdb72de2e_ctc\windows8-rt-kb2835364-x64.cab:
    2013-09-10 00:51:57:155 1108 6 d 4 Misc Microsoft signed: Yes
    2013 09-10 00:51:57:156 1108 6 d 4 DnldMgr asking Manager to generate requests for non-plage.
    2013-09-10 00:51:57:157 1108 6 d 4 generation of Manager asks CBS update 2109E27A-B050-46C4-9123-8F241C065E29 in tray sand C:\Windows\SoftwareDistribution\Download\9590584bcf0059b63e16dfffdb72de2e_ctc
    2013-09-10 00:51:57:157 1108 6 d 4 Manager selecting stand-alone because update has no specific charge.
    2013-09-10 00:51:57:157 1108 6 d 4 type of payload of selected Manager is ptSelfContained
    Status of Download Manager detected 2013-09-10 00:51:57:157 1108 6 d 4 is dsHavePackage
    generation of Manager asks 2013-09-10 00:51:57:192 1108 6 d 4 to CBS updated complete with hr = 0 x 0 and pfResetSandbox = 0
    Installation Agent beginning of 6 d 4 2013 - 09 - 10 00:51:57:379 1108 conventional work item
    2013-09-10 00:51:57:379 1108 e14 Agent *.
    2013-09-10 00:51:57:379 1108 e14 Agent * START * Agent: installing updates [CallerId = wusa]
    2013-09-10 00:51:57:379 1108 e14 Agent *.
    2013-09-10 00:51:57:379 1108 e14 Agent * updates installed = 1
    2013-09-10 00:51:57:379 3732 1294 COMAPI - updates to install = 1
    2013-09-10 00:51:57:379 3732 1294 COMAPI<-- submitted="" --="" comapi:="" install="" [clientid="">
    2013-09-10 00:51:57:380 1108 e14 Agent * title = Sicherheitsupdate as Windows (KB2835364)
    2013-09-10 00:51:57:380 1108 e14 Agent * UpdateId = {8CD69D56-B07C-48F2-8614-961989C20297}.501
    2013-09-10 00:51:57:380 1108 e14 Agent * bundles 1 updates:
    2013-09-10 00:51:57:380 1108 e14 Agent * {2109E27A-B050-46C4-9123-8F241C065E29}.501
    2013-09-10 00:51:57:424 1108 e14 Manager to try to create a remote process manager as Desktop_Stefan\Stefan in session 1
    2013-09-10 00:51:57:440 1108 e14 DnldMgr preparation update for install, updateId is {2109E27A-B050-46C4-9123-8F241C065E29}. 501.
    2013-09-10 00:51:57:441 3896 678 Misc = logging initialized (build: 7.8.9200.16604, tz: + 0200) =.
    2013-09-10 00:51:57:441 3896 678 Misc = process: C:\Windows\system32\wuauclt.exe
    2013-09-10 00:51:57:441 3896 678 Misc = Module: C:\Windows\SYSTEM32\wuaueng.dll
    2013-09-10 00:51:57:440 3896 678 Manager:
    2013-09-10 00:51:57:441 3896 678 Handler: START: Manager: CBS Install
    2013-09-10 00:51:57:441 3896 678 Manager:
    2013-09-10 00:51:57:442 3896 678 installation manager from CBS update 2109E27A-B050-46C4-9123-8F241C065E29
    Identity session 2013-09-10 00:51:57:442 3896 678 CBS Handler: 30322095_803216411
    2013-09-10 00:51:57:443 3896 678 Manager CBS package identity: Package_for_KB2835364 ~ 31bf3856ad364e35 ~ amd64 ~ ~ 6.2.1.1
    2013-09-10 00:51:57:462 3896 678 stand-alone installation with source=C:\Windows\SoftwareDistribution\Download\9590584bcf0059b63e16dfffdb72de2e\windows8-rt-kb2835364-x64.cab, workingdir = C:\Windows\SoftwareDistribution\Download\9590584bcf0059b63e16dfffdb72de2e\inst handler
    2013-09-10 00:51:59:631 3896 Manager b9c FATAL: CBS called error with 0x8e5e03fb.
    2013-09-10 00:52:00:395 3896 678 FATAL Manager: full install of CBS update with type = 0, requiresReboot = 0, installerError = 1, hr = 0x8e5e03fb
    2013-09-10 00:52:00:465 3896 678 Manager:
    2013-09-10 00:52:00:465 3896 678 Handler: END: Manager: installation CBS
    2013-09-10 00:52:00:465 3896 678 Manager:
    2013-09-10 00:52:00:516 1108 e14 Agent *.
    2013-09-10 00:52:00:516 1108 e14 Agent * END * Agent: installing updates [CallerId = wusa]
    2013-09-10 00:52:00:516 1108 e14 Agent *.
    2013-09-10 00:52:00:516 3732 128 c COMAPI > COMAPI - RECOVERY -: install [ClientId = wusa]
    2013-09-10 00:52:00:516 3732 128 c COMAPI - tender installation complete (successful = 0, succeeded with errors = 0, failed = 1, missing = 0)
    2013-09-10 00:52:00:516 3732 128 c COMAPI - reboot needed = no.
    2013-09-10 00:52:00:516 3732 128 c COMAPI - WARNING: exit code = 0x00000000; Call error code = 0 x 80240022
    2013-09-10 00:52:00:516 3732 128 c COMAPI -.
    2013-09-10 00:52:00:516 3732 128 c COMAPI - END--COMAPI: install [ClientId = wusa]
    2013-09-10 00:52:00:516 3732 128 c COMAPI -.
    2013-09-10 00:52:04:929 3732 1294 COMAPI - COMAPI: IUpdateServiceManager::RemoveService -.
    2013-09-10 00:52:04:929 3732 1294 COMAPI - ServiceId = {103e36f8-b13f-463b-a1b8-52d1acfc3052}
    2013-09-10 00:52:04:945 3732 1294 IUpdateService COMAPI removal scan volatile package service, serviceID = {103E36F8-B13F-463B-A1B8-52D1ACFC3052}
    2013-09-10 00:52:04:945 3732 1294 COMAPI WARNING: ISusInternal::RemoveService failed, hr = 80248014

    Hope someone can help me

    EDIT

    Well I installed a new HARD drive today and installed windows 8 it
    everything works - I installed all updates.
    KB2835364 still does not work on the other hard drive.
    but no problem more
    Thanks for help

    EDIT

    1 (a) cannot be found. Sorry

    1 (b) to 22:55 clock o 15.05.1013 - I think that I did the reset date

    1 c) wasn't a new hard drive - an old crashed

    2 windows firewall is turned on

    3. sorry I switched to Firefox then the subway has disabled

    4 11,8,800,94 version

    5 not installed

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    1. What is the suite of security/antivirus installed?
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    Do you have a particular error when you try to play?

    Method 1:

    You can try to start check and clean boot if the problem persists. Clean boot boot will help you know if all the background programs conflicted with the player. To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

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    http://support.Microsoft.com/kb/929135

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    2. on the general tab, click the Normal startup option, and then click OK.

    3. When you are prompted to restart the computer, click on restart

    Method 2:

    You can try to uninstall the updates one by one in the windows update window and check if the problem persists.

    To uninstall the updates from windows update:

    1. open installed updates by clicking the Start button.

    2. click on Control Panel.

    3. click on programs

    4. under programs and features, click view installed updates.

    5. click on the update that you want to remove, and then click Uninstall.

    If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    For more details, visit the below given link:

    Remove an update

    http://Windows.Microsoft.com/en-us/Windows-Vista/remove-an-update

    Method 3:

    Alternatively, you can hide the update, which does not allow the player to play.

    Follow the below given steps:

    1. open Windows Update by clicking the Start button. In the search box, type Update, and then in the list of results, click Windows Update.

    2. do one of the following:

    ·         Click the link that tells you important updates are available if you have some updates to hide.

    ·         Click the link that tells you optional updates are available if you have optional updates to hide.

    3. Select an update that you want to hide, right-click, and then click hide update. Do this for each update you want to hide.

    4. click on OK.

    For more information about Windows Update troubleshooting visit the below given link:

    Problems with installing updates

    http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-installing-updates

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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