Windows Update crashes when activated

My computer started as a Vista Machine.  When I got my free upgrade to windows 7 64 bit I started to have a problem of Hanger with in minutes of boot upward.  I traced the problem occurs only when the computer has internet access.  I traced it further the windows Update as a problem when it is disabled the computer crashes is no longer. Update disabled, I am not able to check or download updates from the Microsoft site.

How can I know what is the problem or how I should do next to fix this?

Hello

Step 1: I suggest to enable windows update and then, check if the problem persists in safe mode with network. Send back the same.

To use a safe mode with network option, follow these steps:

a. restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.
b. use the arrow keys to choose safe mode with networking to Windows Advanced Options menu appears, and press ENTER.
 
Step 2: Visit the section below and click the fix it button or try the steps underI would fix it myself.

Step 3: Look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

Measures to check the application event log:
 
a. Click Start.
(b) in the search box type eventvwr.msc , and then on enter.
c. now, click Application in the event viewer (local).
d. now, looking for event log on the right side of the event viewer window.
http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer 
http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
 

Thanks and greetings
Umesh P - Microsoft technical support.

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Tags: Windows

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    the computer hangs when you try to download this update - a security update for Microsoft .NET Framework 3.5.1 Windows 7 and Windows Server 2008 R2 for x 64 systems (KB2416471)

    Download size: 4. 3 MB

     
    other Windows updates passed during this time and updates from other services such as Adobe have had various success.
     
    I use an Acer Aspire with Windows 7 computer (only 12 months). I recently installed a mini wireless Optus and problems have occurred since then. I live in a regional city in Australia, and internet service can be uneven, intermittent.
     
    any ideas?

    Have you tried to download manually from http://www.microsoft.com/downloads

    Then install it manually.

    Troubleshooting Windows Update or Microsoft Update when you are repeatedly offered an update

    http://support.Microsoft.com/kb/910339

    Hide the Windows 7 updates that you don ' t Want never to install

    http://TechNet.Microsoft.com/en-us/magazine/ff382716.aspx

    How to hide updates or restore the hidden in Windows Vista updates

    http://www.itechtalk.com/thread5013.html

    The problems with the installation of the updates:

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

    Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

  • Windows Vista crashes when configuring updates

    I am currently using a Toshiba Satellite a305-s6916 with Windows Vista Home Premium 64-bit. I had some problems with the computer so I decided to reinstall my OS and have a fresh start. I made the discs by the creator of recovery on the computer disk.

    I reinstalled my OS, got all my files and programs on the computer, then started updates. When I installed Windows Vista Service Pack 2, my computer rebooted, went to the "Configuring updates 2/3 0% ' screen and stayed there." The circle of "loading" froze, I let it sit for an hour and finally started strong. He went to the same screen and froze, I rebooted it in safe mode, it starts normall (not in safe mode), and then asked me to do more updates. I let it reboot and he did the same thing, I rebooted again and he went to the same page with horizontal lines on the screen. I picked up in safe mode, it went through updates and seemed fine. I was using the computer and about 30 minutes later, he froze and made the lines again.

    I decided to reinstall the OS again in case I did something wrong or had a virus transferred in my files. I did reinstall fees disks on my computer of friends (same model bought the same day). This time, I didn't install programs or documents with the exception of my antivirus (eset). I immediately started this updates a little at a time. In a first time no problem, but he did 72 updates automatically, it froze on a similar screen, I rebooted and it worked fine (successful installation). I then continued to make updates. I got an error 80070570 for some and it is resolved by following the steps listed on http://social.technet.microsoft.com/forums/en-us/itprovistasp/thread/829de30b-0634-4186-9172-90cd5776b48c forum. (I have listed these steps below as well) I did not receive any other errors failed after that. When I did the update to IE 8 that it froze again, I rebooted and it has started well. I did several facilities and had problems with one more (I forgot to save that one).

    I went until I didn't have Windows Vist SP2 on the list to download. I left this download and restart it, it froze again on 2 of 3 0% screen configuration updates, I restarted, same thing, then restarted in safe mode. He started up very well.

    Although it seems to work once I started strong each time, I know I shouldn't have these freezing problems.

    Any help is appreciated.

    Steps, I followed to resolve this error:

    It's a Windows Update error. Perform the following steps.

    1. stop the Background Intelligent Transfer Service and the automatic updates service. To do this, follow these steps:

    a. click on start / all programs/accessories. Right-click "Command Prompt" and select "run as Administrator". Click on 'Continue' in the UAC prompt.

    b. at the command prompt, type the following commands and press ENTER after each command:

    net stop wuauserv
    net stop bits

    2. rename the folder "Catroot2. To do this, follow these steps:

    Type the following commands and press ENTER after each command.

    net stop cryptsvc
    Ren %systemroot%\System32\Catroot2 oldcatroot2
    net start cryptsvc
     
    3 Rename the folder "C:\Windows\SoftwareDistribution":

    Type the following command and press ENTER.

    Ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

    4. save the files used by Windows Update and Microsoft Update. To do this, follow these steps:

    a. at the command prompt, type the following commands, press ENTER after each command and then click OK every time that you receive a verification message:
     
    regsvr32 c:\windows\system32\wuapi.dll
    regsvr32 c:\windows\system32\wuaueng.dll
    regsvr32 c:\windows\system32\wucltux.dll
    regsvr32 wups2.dll
    regsvr32 c:\windows\system32\wups.dll
    regsvr32 c:\windows\system32\wuwebv.dll
     
     
    5. start the Service the service of automatic updates, Background Intelligent Transfer and the event log service. To do this, follow these steps:

    a. at the command prompt, type the following commands and press ENTER after each command:
     
    net start bits
    net start wuauserv
    net start Eventlog
    output

    Restart the computer and try the SP1 update.

    Open a folder of Vista SP2 support for free:

    Free unlimited installation and compatibility support is available for Windows Vista SP2 issues until August 30, 2010. Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go tohttp://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Windows Vista crashes when configuring updates step 3 of 3-37% complete

    The operating system was recently recharged and the current problem started after making updates.

    Hello

    Method 1:

    Try the following article and see if it helps: the update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7 http://support.microsoft.com/kb/949358

    Method2:

    Follow the steps in this article and check if that helps: How to reset the Windows Update components? http://support.Microsoft.com/kb/971058

  • Windows Update crashes at startup

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas: Windows 7, install Windows updates KB2467023 and KB2393802 and freezes on the login screen, where he goes on to say: "before the computer, do not turn off your computer.

    • Windows Update
    • Freezes at "prepare your windows, do not turn off your computer."
    • I installed the beta version of Internet Explorer. There was an update for Internet Explorer 9, but thought that was the problem, so I removed the beta version. I am now in Internet Explorer 8, but Windows Update still crashes.
    • I already tried to start windows in Diagnostic Startup Mode and have even disabled all startup items, but that did not help as well. When Windows hangs at logon screen, I cold boot my system and restart mode without failure. Here, windows prompts me to this update of Windows has failed and does not change. It restarts after that and my computer works well but then again, in normal mode, Windows installs the updates again and invites me to restart. I'm back to the problem again.
    • Something to note is that I recently installed ObjectDock from Stardock. This is my first update after installation. But since I already booted in Diagnostic Mode and still Windows could not update, I have my doubts that ObjectDock is the issue here.
    Help, please.

    Microsoft PCSafety provides users at home (only) with free assistance in dealing with infections by malicious software such as viruses, adware and spyware (including unwanted software). When you call or send an e-mail, clearly state that your problem is related to a security update and cite the number of KB of the update (for example, KB2393802).
    https://support.Microsoft.com/OAS/default.aspx?&PRID=7552&St=1

    This support is also available via the homepage of customer security: https://consumersecuritysupport.microsoft.com/

    Or you can...

    Start a Windows Update support incident email request for free
    https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

    Buying to meet problems installing Microsoft security updates also can visit the following page for assistance: https://consumersecuritysupport.microsoft.com/

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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