Windows updates will not download/install

I have an Asus laptop that is about 2 years old.  I am running Windows 8 on a 64 bit system.  The laptop only periodically adjusts and downloads from previous update failed.  Now, when I start it tells me that there are 115 updates to download.  After leaving try and download these all day yesterday, he stopped, display of the progress bar on 99% c, but it will not go further.  I tried the upgrade to 8.1, but will not proceed until the updates are complete.  I had hoped that the 8.1 installation would simply replace previous updates that were needed - apparently not!

I don't know what to do next - any suggestions?

Thank you.

[1] another option is probably just to let off Windows updates and continue to use it as it is.

[2] of course, I'm protected by Norton...

A1. Yes, if the computer will NEVER be connected to the internet or local area network (i.e. other computers).

A2. I suspect your Norton application is not installed or working properly.

Note: The computer must NOT be connected to the internet or local area network (i.e. other computers) in its current state. All your personal data (e.g., banking online & passwords credit card) must be considered at risk, if not already compromised.

Tags: Windows

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