Windows Vista cannot be restored

OK so I tried to fix my moms computer for a few weeks now. I have the recovery disc for it and he said that he could not read the hard drive. Then I checked the cable and of course it has messed up. So I bought a new SATA cable to it, put it in and tried again. This time he made a loading screen and goes to a screen black with arrow I can move. After a few minutes, the screen turns blue, I left it like that for a few hours and nothing came, just a blue screen with an arrow which can move. Any help?

Probably the hardware failure. You can try and troubleshoot yourself or take your MOM's computer to a local reputable professional. Do not use a type of BigComputerStore/GeekSquad of the place.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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