Windows Vista Driver Seagate Ext. Hard drive not recognize

Hello: I have a "push button" five years external seagate hard drive. Vista support applications for this unit - implementation and applications - but when I go to back up my hard drive to laptop (windows vista OS) may not perform the function because of driver problem. I contacted seagate and they said that their hard drives is not software, and there is a problem with the recognition of windows vista driver. the seagate works fine with xp. need help. is there a patch for this problem download?  Thanks, ej.

milkprod,
Can you tell me what the model number is the external hard drive Seagate that you try to make it work?

Here is a link to the Seagate external drive Troubleshooter - problems of detection of the Windows Vista operating system - http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ext-ts-vista&vgnextoid=694d8b0e50e73110VgnVCM100000f5ee0a0aRCRD.

You can also try to remove software and / or drivers currently installed, remove the disc, then plug the drive back in and let Vista install default drivers.

If none of these things work let us know what is the model number of the drive and what version of Vista are you using and we will be able to immediately help you.

Thank you

Gloria
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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