Windows vista installation - itunes loss of cd/dvd-rom

I installed the latest version of itunes yesterday and my computer does not recognize the cd/dvd ROM. I removed the itunes and everything is back to normal. I repeated the process with the same answer. I have windows vista with service PAC 2. Please guide me

Hi Skoopytintin,

I suggest to see the following Microsoft Knowledge Base article, then follow the steps.

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/kb/982116

I hope this helps.

Tags: Windows

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