Windows Vista will not be stopped normally

Original title: Window Vista Home Premium does not stop. ______

I hold the power button to shut down.

Hi Shakeymc,
 
1. from when are you facing this problem?
2. any recent change in software/hardware on your computer?
3. What is the brand and model of your computer?
 
Method 1:
  
First of all, you should try to check and safe mode if the computer shuts down.
 
Reference:
 
 
Method 2:
 
If the problem does not happen, then try to clean boot.
 
Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
 
See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
 
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135 
 
Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

Thank you, and in what concerns:
I. Suuresh Kumar - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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