Windows won't load do not - cannot start the laptop

HI - My Mum 6510 b Compaq HP does not load windows.

As soon as I turn on the machine, I get error System32 appears.

I tried to boot from the BIOS - with some borrowed XP discs (these were not the original disks). Windows still load and and took me to the System32 error.

She did no "recovery disc" - is there anyway I can return Windows.

There is no data on the hard drive that needs to be recovered - she only had the machine (refurbished) a few months.

Thus, any suggestion would be great.

Thank you very much

Francis

Set recovery disc can be ordered here. Make sure order you the right.

Best regards
ERICO

Tags: Notebooks

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