Windows7 will not upgraded correctly

I have a Sony laptop, purchased on 11/07/09 and the # model vgn-nw150j.  I sent for my copy of Windows 7, so I could upgrade from Vista premium.  Unable to get my optical drive to answer so I called Sony support service.  They also cannot get to rerspond.  Is there a problem with the upgrade?

I thank the fpr you your help.

Bill Verciglio

With all due respect and sympathy, how your question related to Windows Update features, Bill (vs spending in Win7)?

It was Vista 64-bit and you run Win7 64-bit?

Do you have the Win7 free update to Sony and they claimed that the computer would be compatible with Win7?

Is the computer still under warranty or Service contract? ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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