[Windows8] An UPDATE Manager grayed out, Adobe CS6 help button will be not to download any .pdfs help for viewing offline. Is low server now?
VERY frustrated here. In the past, my use of the Adobe software was increased CONSIDERABLY by the availability of assistance in offline mode. It was can be found, hotlinked, independently operated, was well organized and VERY useful. I was able to solve problems more myself and teach me how to use the new tools. I hear now we just get a .pdf file. We need the old aid system in return. You can simply take content in .pdfs and cut and paste to the old style program. But here's the beef I have today:
Just installed CS6 Production Premium on a machine of Win8. Sometimes I have to edit in areas without internet. This means that I sometimes have to access offline help. I have pressing F1 and adobe help manager says "awaiting download. I connect to the net after a reboot and load the adobe help Manager. I select the products I want help for (all) offline, I select "notify me when updates to help are available," it says waiting for download on all products. The UPDATING box does not work (in gray), I've hit, and I don't see any download from (confirmed by watching the activity on the resource monitor network traffic and disk). So I close adobe help Manager and reopen it. Now, it says 'Not available' and once again the UPDATE is grayed out. Well, I don't have any help files, then it would be REALLY great if the Adobe help Manager could do his job and download them. My guess is that Adobe has a server down which communicates with Adobe help Bishop and deploys client files Adobe help Mgr. It is a basic feature and really needs fixing.
It's a good thing that I know enough about Premiere Pro to teach a class about it (making a documentary, and you can teach class too), but I still have much to learn about audition, prelude, speedgrade, etc.. I need F1 help feature in all programs of CS6. Online help is good in theory, but some of us edit in areas without net access.
So specifically, what should I do to activate Adobe help Archbishop over the phone to an adobe server and download the last .pdfs help? Yes, it is possible for me to find a .pdf file and download it manually, but that COMPLETELY defeats the goal of Adobe help Bishop what can do to make Bishop to help Adobe do planned to use? Adobe: Can you check to make sure that your servers that help Bishop communicates with are still operational? Mega thanks to anyone who helps solve this problem. I'm guessing that I'm not the only guy with this problem.
I'm really sorry that you are having problems. I asked the relevant team to address this issue.
From now on, the best way is to download the CS6 help PDF from the Web. You can then configure your product to open the help PDF downloaded when you select the menu help/press F1 by following the steps described in this article.
Thank you
Mallika Yelandur
Tags: Premiere
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