Wireless 4000 mouse causes screens will be jerky!

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• where can I get a battery cover for replacement for my wireless 4000 mouse?

  My dog ahold got my mouse and chewed the lid upward, where can I buy a cover of battey replacement for my wireless 4000 mouse?

  My dog ahold got my mouse and chewed the lid upward, where can I buy a cover of battey replacement for my wireless 4000 mouse?

  Hello

  Contact support | Microsoft Hardware:

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  Concerning

• Wireless 4000 mouse

  I had a hard drive failure.  Before the break, I could use the wheel button on my Wireless Mouse 4000 for pan Micrsoft.  As I loaded a new driver after replacing the hard drive, I can't mouse for crop will only scroll in some applications.  Zooms of some programs.  Open to suggestions.

  Hi Duan,

  You must contact Microsoft Hardware technical support for assistance.

  http://www.Microsoft.com/hardware/en-in/support

  Hope this information helps.

• Microsoft Wireless 4000 mouse battery dies in 1 day

  I bought it about 6 months ago and it was working fine.

  But recently, the battery lasts 1 day or less.
  I used to have rechargeable batteries Duracell and I thought that was the problem and I bought new.
  But these new batteries still dies in one day.
  Any suggestions?

  Hi, Robert193,

  Check the warranty-

  http://www.Microsoft.com/hardware/en-us/p/wireless-mobile-mouse-4000#support

  Contact technical support or to return to place of purchase for a refund or replacement

  http://www.Microsoft.com/hardware/en-us/p/wireless-mobile-mouse-4000#support

• One month battery life MS Wireless 4000 mouse Mobile

  I bought this mouse a few months ago and use it daily.  I am very happy with the performance, but not with the battery life.

  I have to replace the battery every month, almost to the day.

  The mouse is mainly used with my desktop system, also in my web development work and general use.  I believe my use active 8 hours a day, but my systems are constantly lit.

  I used the new brand name alkaline batteries (Energizer, Duracell) and the last 2 months, the batteries to the Energizer Lithium, with no difference.

  It is impossible for me to turn the mouse over and out all day.

  Packaging claims up to 10 months of battery life - of course, I'm not anywhere near that.

  I have the latest intellipoint drivers and otherwise my Win 7/64 system is up to date.

  You have any ideas why I have this problem, and what I might be able to do about it?

  Thanks in advance: as I said, I love the mouse, but the cost of battery alive to eat me!

  Have you tried to contact MS support it exchanged or replaced? How about the place you bought it? I had a few wireless mouse and all their batteries have lasted more than a month, but only lasted as long as 10 months. I have a MS Natural Wireless Laser 6000 last 6 months, almost to the day. But my Logitech V470 Bluetooth Notebook Mouse batteries last about 4 months and it stopped immediately.
  I think you have a faulty mouse, but I don't know that your merchant nor Microsoft would take my word for it :-)

  SC Tom

• Microsoft will solve the problem of 'Wireless Mobile Mouse 4000'?

  Because the Microsoft Wireless Mobile Mouse 4000 scroll wheel is more fluid than the other mice, and is not "on the points of many applications (including Picture Viewer from Microsoft in Windows 7)" are not recording movement in the scroll wheel :(

  These applications will record the movement when you flick madly (exaggerate your move), but on the tread of the wheel normal, nothing happens.

  After research, I understand that this is because many applications read the signal coming to the "click" or "bump" a wheel of traditional scrolling to 120 units of movement.

  It seems that the fluid motion in the Microsoft Wireless Mobile Mouse 4000 sends in increments of 30 or 40 units and these programs don't scroll unless they get a signal of 120 (that's why you have to flip through wildly).

  It's sad because it means that I don't like the mouse and I won't buy Microsoft again unless they fix it!

  I recently bought Microsoft Wireless 4000 Mouse for my laptop DELL Latitude E6410. The laptop came with the default value to the pointing device setup application. I don't have Microsoft Intellipoint software. I have Win7 64 bit.

  Here are the problems with the scroll wheel I noticed when I bought a Microsoft Wireless Mouse 4000

  (o) the scroll wheel does not scroll through the items of the combobox when the combo did NOT fall down, but has the input focus.

  for example, control panel-> mouse-> pointers-> 'Plans' combobox.

  (o) the scroll wheel does not scroll the MS Office 2007 Ribbon.

  (o) in Word 2007, the Ctrl + wheel does not zoom out

  (o) the scroll wheel does not scroll the XML Notepad 2007

  Solution:

  This solution is not mine - it was on the internet already.

  It worked for me.

  I write this with additional measures for "how to get there."

  Go to the properties of the mouse-> Hardware tab

  Select the problematic mouse in the list "mouse HID-compliant".

  Click 'properties '.

  Go to the Details tab

  Select the "Device Instance path" in the combobox control.

  A value is displayed, for example: HID\VID_045E & PID_0745 & MI_01 & COL01\8 & 5538EC & 0 & 0000

  Note This value.

  Open the registry editor and navigate to:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\HID\VID_045E & PID_0745 & MI_01 & Col01\8 & 5538ec & 0 & 0000\Device Parameters

  The "Device Instance path" is the path of the "reg" key that corresponds to this instance of the mouse.

  In the device settings, add the following keys of reg DWORD (32 bit)

  HScrollHighResolutionDisable = 1

  VScrollHighResolutionDisable = 1

  Delta = 120 (decimal)

  Remove the radio and put it back (this type of re - initializes the driver). You can choose to restart the PC, too - no matter.

  It should work.

  Initially, I didn't put the key "Delta". But because of this, it was scrolling as if I pressed the keys 'Home' and 'End' - that is, all the way to the bottom or the top. After the 'Delta' key, it worked.

• Compatibility of the 'wireless laser mouse 7000' with 'wireless laser mouse 6000 receiver.

  Hello

  One of my colleagues gave me his extra Wireless Laser Mouse 7000, but he gave me a Wireless Laser Mouse 6000 receiver. will be the mouse 7000 and 6000 receiver work? are they compatible?

  help someone?

  Hello

  Yes those should work - just install the software (Intellipoint) and configure the mouse than the 7000.

  IntelliPoint - free
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Receiver Wireless Mobile Mouse 4000 causing BSOD

  It seems to be a growing crowd of users affected by BSOD involving the Microsoft Wireless Mobile Mouses. I, for example, have the WMM4000 on a 32-bit Vista computer. If the receiver is unplugged, instant BSOD (error IRQL-type). Even in this case, at the time, the laptop will hit just the same BSOD error on its own.

  Is there a definitive answer for fixing these mice?

  TGP

  I beg of you.  These related to the SynTP.sys Synaptics Touchpad Driver.  I would like to re - install the latest driver available.

  You also have a driver that is known to cause called c:\windows\system32\drivers\sptd.sys of aft (ALcohol120 or daemon tools).  Which must be removed and replaced.

  Please remove the viewing programs of CD such as Daemon Tools and Alcohol 120%.

  They use a driver, are in your dmp, called c:\windows\system32\drivers\sptd.sys, which is known to cause a BSOD.

  Use this program to uninstall SPTD DuplexSecure
  -Http://www.duplexsecure.com downloads

  When you are finished, you can use this Freeware:

  MagicISO Virtual CD/DVD-ROM (MagicDisc) instead

  http://www.MagicISO.com/download.htm

• Mouse Microsoft Wireless Comfort Keyboard 4000 and 5000 laser will not work with Windows 7. Is there a fix for this problem?

  I recently bought a new computer with Windows 7 installed and much to my dismay found my Microsoft Wireless Comfort Keyboard 4000 and Wireless Laser Mouse 5000 are not compatible with Windows 7.  If no fix that means I have to start avery good keyboard and mouse I used comfortable for a long time.

  When you try to load from the disk, the message informed me that it was not compatible and use the automated system to find a fix has not produced an answer.  My keyboard and mouse are in great shape and it is not necessary for me to replace it with a new one from a material point of view.

  The drivers for both devices on the drive that you are probably older versions, you should be able to download the latest drivers for Windows 7 in the pages below, you will need to choose which version of Windows 7, you are running, that is, 32-bit or 64-bit.

  Wireless comfort keyboard
   http://www.Microsoft.com/hardware/en-us/d/wireless-comfort-keyboard

  Wireless Laser Mouse 5000
   http://www.Microsoft.com/hardware/en-us/d/wireless-laser-mouse-5000

  If the above is not your exact devices check for them on the next page:

  Microsoft Hardware downloads
   http://www.Microsoft.com/hardware/en-us/downloads

  Kind regards

• IntelliPoint 8.2 will not detect the 4000 Wireless Mobile mouse

  I'm running Windows 7 pro 64 bit on a mobile workstation Dell M4800.  I bought a mouse Wireless Mobile 4000 which is supposed to have programmable buttons.  I went to the web page of material/downloads and downloaded Intellipoint 8.2 who is supposed to be the software for this device.  The software installed with no problem, but it will not detect the mouse and I can't program the buttons.  On the devices tab, the program detects the touch pad mouse and Dell (listed as compatible mouse HID).  The mouse works with the basic functionality, but I need to program the buttons

  Hi John,.

  If you have installed the correct versions for the mouse, then, it could be a problem with the mouse settings associated with the soft keys.

  For confirmation, this is the link for the latest driver:
  http://www.Microsoft.com/hardware/en-us/d/wireless-mobile-mouse-4000

  If the driver is in place, I suggest you to contact the Microsoft Hardware support for additional help:
  http://www.Microsoft.com/hardware/en-us/support/contact-us

  Please let us know if you have more queries on Windows.

• Wireless Mobile Mouse 4000 overheat

  My Microsoft Wireless Mobile Mouse 4000 is also overheating and I can't use the mouse more. It's too hot to the touch and I get an error message. I used this mouse last six months ago and it was working fine. I have not had to use one until this week. Please notify.

  Hello

  It seems that the mouse has developed a problem.

  Wireless Mobile Mouse 4000 - has a 3 year warranty
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=013&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below. If the mouse is defective, they will replace it.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

• the usb is stuck on the usb plug on the underside of the mouse, microsoft 4000 wireless mobile mouse

  Well I was being a fool and pasted my usb key to connect the mouse to the computer in a hole and he is now stuck I tried it out and after a little research I discovered that I stuck the USB to the USB jack on the bottom of the mouse, but why didn't he come?

  Hello

  Thanks for posting your query in the Microsoft Community.

  You have a problem with the Microsoft Wireless Mobile Mouse 4000, being stuck on the USB. It must be hard when something that is important to you does not work as expected. I appreciate any effort that would put you in all. I will guide you in the right direction.

  To help you with the hardware components of the mouse, I wish that you contact Microsoft Hardware Support for assistance.

  Check out the link-

  http://www.Microsoft.com/hardware/en-in/support/contact-us

  Back to us for any questions related to Products from Microsoft or the Windows operating system. We will be happy to help you.

• MS Wireless Mobile Mouse 4000 battery light

  I recently bought the Microsoft Wireless Mobile Mouse 4000 and it works perfectly on Windows 7 64.

  However, there is a battery indicator light on top of the mouse that shows various indications of course for the State of the battery, but I don't seem to be able to find what they mean despite research.

  The indications are as follows;

  • No light showed,
  • Fixed green light shown.
  • Fixed red light indicated
  • Red light "pulses" shown.

  I'd be happy if someone could inforn me that each State shown by the LED indicates.

  I have the same mouse.  When the battery is good the green light for 5 seconds when the power button on the mouse is on and that he will then to no light. I'm less sure on red lights, but if memory serves, when the battery starts to get low, the red light will appear for a few seconds when the power is on and then go to no light, and I think will be paid to the red light "pulses" when dangerously low.

• Wireless Mobile Mouse 4000

  I have a MS Wireless Mobile Mouse 4000 as indicated on the product and was only bought from Amazon less than a year ago, but I can't find it listed in the list of products supported, so cannot report a fault to Microsoft.

  The fault is a sticky scroll wheel.

  Thank you

  Rgds

  Rob Martin

  You have received the wrong website. If the media is free or whatever, there is NO software fix for a bad scroll wheel.

  The mouse is still under warranty and you should refer to this website re get it replaced...

  http://support.Microsoft.com/kb/326246/en-GB

  .....................................

  OK, I see you have a resolution of your problem. Microsoft have a mechanism to deal with the broken hardware, and I hope that others in this thread will make a note of the URL I've provided... :-)

• Connect a to a USB MS receiver Logitech K520 wireless keyboard and a MS Wireless Mobile Mouse 4000

  Is it possible to connect a keyboard to a receiver USB MS Logitech K520 wireless and a MS Wireless Mobile Mouse 4000... all performed on a Toshiba Satellite L455 with Windows 7 Home Premium?

  The wireless mobile mouse works, because she and the USB receiver are two Microsoft, but we would like to get the wireless keyboard to connect too.

  The keyboard 'works' in that the green light... but only for six or seven seconds and then turns off. The keyboard passes no to the screen during this time, response.

  Thank you in advance.

  Roger Agness

  # They are both two different and opposite manufacturers.

  The K520 seems to use unique from Logitech Unifying receiver and Microsoft has their own receiver technology.