wireless mouse no longer works

well, it's weird.  I have 2 wireless, Logitech mouse, and none does not work on my desktop or my laptop.  Vista laptop, Desktop computer is Windows 7.  One of the mice is a keyboard/mouse combo and the keyboard works!  I downloaded all the latest drivers from Logitech.  Control Panel shows the two mice work properly.  Worked fine a couple of weeks, the last time I used my cell phone... any ideas?  Thanks in advance

Hello
 
Step 1: We recommend that you first uninstall the mouse from the device manager driver. To do this, follow these steps.
1. click on start, type devmgmt.msc and press to enter.
2. from the list of objects, expand mice and other pointing devices.
3 right-click the sub element that makes reference to the wireless mouse, and then click on uninstall.
4. disconnect the mouse adapter.
5 restart the computer for changes to take effect.
 
Step 2: Install the mouse driver.
1. visit the website of the manufacturer of the mouse and download the Vista compatibility mouse driver.
2. plug the mouse adapter.
3 install the driver and restart the computer for the changes to take effect.
 
Device in Windows Vista drivers: http://support.microsoft.com/kb/942462
 
Try the steps and post back with the results, so that we can help you further.
 
Kind regards
Syed
Answers from Microsoft supports the engineer.

Tags: Windows

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