Wireless mouse not detected in Windows 8
computer doesn't detect mouse Microsoft 1679 wireless model. I am running windows 8.0
Original title: wireless mouse
Hello Peter,.
We are sorry for the inconvenience. Let me help you.
Before you go, let us know a few more details on the sub questions.
- What is the brand and model of the Windows device you use?
- What is the status of the device mouse under Device Manager settings?
Press on logo Windows + R > type devmgmt.msc , and then press ENTER to open the Device Manager.
Note: Unknown and uninstalled devices are listed under other. The device will have a yellow to this topic alert symbol. The properties of the device indicates that no driver was found.
Now, follow the methods and check them off below if it can help solve the problem.
Method 1
Make sure that the Bluetooth settings is enabled on your device. Follow the steps below.
- Turn on your Bluetooth device and make it discoverable.
The way that make you it discoverable depends on the device. Check the device, or visit the manufacturer's Web site to find out how. - Click the Start button > type Bluetooth > select Bluetooth settings in the list.
- Activate Bluetooth > select device > pair.
- Follow all the instructions if they appear. Otherwise, you are done and connected.
Method 2
Material and device Troubleshooter
Follow these steps to run the Windows in built store. It is a diagnosis that identifies any associated potential driver issues present in your PC.
(a) write Troubleshooting in the search charm and click on enter.
(b) click the Troubleshooting .
(c) click view all in the upper left corner.
(d) select the material and devices in the list.
(e) click Next to run the hardware and devices troubleshooter.
If this does not help, run the fixit from following link and how it works.
Hardware devices do not work or are not detected in Windows
Write to us with updated status and the information required to allow us to help more.
Thank you.
Tags: Windows
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Hello
Welcome to the Microsoft Community and thank you for the post in there.
According to the description of the problem, you try to connect a wireless mouse to your computer, but it is not detected.
Please write us with the following details.
(1) you get an error message?
(2) can you see the device in the Device Manager?
(3) you are able to pair it with your computer?I would suggest a few troubleshooting methods. Follow the methods shown here.
Method 1: Run the hardware and the resolution of the problems of the unit.
If your computer is having problems with a recently installed device or other hardware, try to use the hardware and peripheral troubleshooting tool to solve the problem. It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.
Follow the steps below:
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(e) select the options of the equipment and devices in the list.
(f) click Next to run the tool material and device.If the problem persists, proceed to the next method.
Method 2: Download and install the driver for the mouse wireless from the manufacturer's website.
Click on the following link and download and install the latest driver.
http://www.gigabyte.com/products/product-page.aspx?pid=2933#DL
If you do not get the driver for Windows 8, then you can install driver for any version in compatibility mode.
Please follow the steps given below link:
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Please contact the Microsoft Community.
You have a problem with the driver DVD being missing on the computer. It can be difficult when something that is important to you does not work as expected. It's pretty simple and we're here to help you solve the problem. We work as a team and get this sorted out.
Please answer these questions-
(1) that you get an error message or error code?
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I would like more information about the issue.
Method 1-
I wish that you are running the fixit-
Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/en-us
Method 2-
Note: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.
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http://support.Microsoft.com/kb/982116#top
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Hello
1. What is the brand and model of the mouse?
2 have had any changes made to the computer before the show?
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Method 1:
Run the troubleshooter from the link.
Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-in/Windows7/open-the-hardware-and-devices-Troubleshooter
Method 2:
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Automatically get recommended drivers and updates for your hardware
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+ I changes the batteries on the two devoces
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1 make a Restore Point to use if need to return to the place where you are (should not be necessary
However better to do).How to create a System Restore Point in Windows 7
http://www.SevenForums.com/tutorials/697-system-restore-point-create.htmlHow to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html-------------------------------------------------------------------------
2 do these to erase corruption and missing/damaged file system repair or replacement.
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
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How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-------------------------------------------------------------------------
3. in Device Manager, right click on EVERYTHING, it is a mouse and the uninstall.
The right click on everything that is under USB controllers - after this RESTART.
Who will update the driver stacks and help clear of corruption.
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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