Microsoft Wireless 5000 mouse not recognized by Windows 7, after Vista update

Similar Questions

• Problem with Microsoft Notebook 5000 mouse not working not properly

  Hello

  My old notebook 5000 mouse, 3 yr became somewhat erratic, so I tried to clean the lens, gently, with a cotton wool bud! I know I shouldn't, but... Yes, I did.

  It was still more does not on the mouse pad, I tried on the laptop (black) a little better, but when I place it on a book purpley / red back to perfect recognition.

  Any suggestion would be appreciated, because its price doubled in since I bought it.

  I thought to replace, but you really can't find anything better, so I maybe but another.

  Or maybe find a purple mouse mat!

  Any help would be appreciated.

  Thank you

  Dave

  Hello Dave,

  Please provide a detailed description of the issue.

  There could be a possibility that this issue would have occurred because of damaged in the system wireless mouse drivers.

  Please provide me with the following information to better understand the issue.

  1. What is the exact model of the mouse that you use in the system? What is the mouse Microsoft Wireless 500?

  If so, I suggest to uninstall and reinstall the driver software Microsoft Wireless 5000 mouse and check if that helps.

  To do this, please refer to the steps below and check if that helps.

  1. Type devmgmt.msc in the search box start and press ENTER.

  2. In Device Manager, expand the mouse & keyboard listed in the list of devices.

  3. Right click on the driver.

  4. Click on uninstall.

  5. Restart the computer. The drivers will install automatically.

  To download the driver

  http://www.Microsoft.com/hardware/en-us/d/wireless-mouse-5000

  For reference:

  Please refer to the article below and check if it helps.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/en-us/KB/838398

  Or you can also check out this link as well.

  Troubleshoot a wireless mouse that does not correctly

  https://support.Microsoft.com/en-us/KB/321122?WA=wsignin1.0

  I hope this information is useful.

  Please let us know if you need more help, we will be happy to help you.

  Thank you.

• Microsoft Bluetooth 5000 Mouse is recognized by my lapto under XP SP3, but the mouse does not work. The light just blinks green-red-green-red. I don't know where to go with this or just go back to my USB mouse for less hassle?

  I don't know what to do with this?
  I searched but seem to come with an XP service pack 2 fixed?
  Should I just stay with my USB mouse?

  Hello Pvtinc,

  Thank you for your message.  Please click HERE for some Microsoft troubleshooting tips.  Also, as seen in the thread HERE it seems that the green to flashing red indicates that your mouse is discoverable.  There are a few other troubleshooting steps listed in this thread that may provide assistance.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• After the sleep, keyboard & mouse not recognized by windows 7

  After sleeping for awhile, wake the computer or another restart button on my computer, or by pressing a mouse button, the computer wakes up, but Windows 7 Home Premium 64 bit does not recognize the media PS2 Microsoft Natural Keyboard or USB MS Comfort Optical Mouse 1000.  I use the drivers that came with Windows 7 instead of Intellipoint and IntelliType Pro drivers.  Note that the machine wakes up with the mouse, and if the machine has been asleep only a few moments, the mouse and the keyboard are recognized in the morning.

  For those who can still be interested in this problem, its replacement by a keyboard USB solved the problem of recognition once the computer wakes from sleep.

• Microsoft Wireless 5000 Mouse stutters / freezes when accessing HDD

  Sometimes when using my Windows 7 64 bit with all the latest updates of the mouse's freeze/stuttering during disk access.  It moves around the screen in the jumps.  Making it difficult to use.  I can use the keyboard very well in games like Warcraft.  But the mouse does not work well, until the player turns off.

  Sometimes, it seems more for indexing of the drive.  Just after I delete the files or move some.  On my last update of Windows, it shows that I have no update to do rather than language.

  Is there a way to fix this?

  Hello

  As you mentioned that the mouse freezes and crashes, I would recommend that you try the steps of troubleshooting provided in the link below and check if they help to resolve the issue.

  Troubleshoot a wireless mouse that does not correctly

  We know the results.

• Wireless 5000 mouse & wireless keyboard 3000 V2.0 is not compatible with Windows 7 64 bit

  Title of MU days all of this. Has got around the installation of the material above, downloaded updates from the MS site, but Windows 7 64 bit still says there are compatibility problems. Read the other responses on the forums, but in fact, it seems to be a problem unsolved for others too.

  Wireless 5000 mouse & wireless keyboard 3000 V2.0 still not compatible after downloading updates from microsoft driver, said my windows 7 64 bit
  

  
  

  Hi Nyasaboy,

  Wireless 5000 mouse & keyboard 3000 V2.0 Wireless both are compatible with Windows 7 so I would like to know the exact error message you received when you tried to install the driver update for the mouse wireless & keyboard?

  For now, you can uninstall the drivers for keyboard & mouse from the Device Manager and restart the computer that will install the default drivers for keyboard & mouse and check if it works.

  1. type devmgmt.msc in the search box start and press ENTER.

  2. in Device Manager, expand the mouse & keyboard listed in the list of devices.

  3. right click on the driver > click on uninstall.

  4 restart the computer. The drivers will install automatically.

  You can also follow this link and check if it helps.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Bluetooth Stack for Windows by Toshiba with Microsoft Wireless Laser Mouse 8000

  I use the battery Bluetooth for Windows by Toshiba - Version v5.10.01 (T) and I am trying to connect to my Microsoft Wireless Laser Mouse 8000. But the Bluetooth stack does not even see the mouse.

  It only works with the dongle... but I don't want to use a dongle when I already have Bluetooth installed in my laptop.

  Any suggestions appreciated

  Hello
  Before starting any discussion can you please tell us which laptop model you have?

  BTW: What is your BT mouse has own dongle BT?

  See also http://aps.toshiba-tro.de/bluetooth/pages/faq/keyboardnotworking.html

  Good bye

• Error message: this operation requires an interactive window station while trying to install drivers for Microsoft Life Chat LX-3000 and Microsoft Wireless Mobile Mouse 6000

  Okay, so I bought recently when a helmet (Microsoft LifeChat LX-3000) and a mouse (Microsoft Wireless Mobile Mouse 6000) wireless, but my laptop Windows Vista Home Premium is having problems with the installation and execution of the drivers for these two devices.

  Original title: driver for headset and a wireless mouse will not install correctly

  I already had the Wireless Mobile Mouse 3000 and had no problems whatsoever doing this job, but I got it for at least a year I guess. I also installed the software that came with the CD (called Microsoft Mouse, even though it says on the CD Intellipoint 7.1) for the mouse and driver online for headphones (called helmet Microsoft) have also downloaded. However, when I plug in the devices, he's trying to find the drivers. Initially, it comes up with a window saying "New hardware found" and has the ability to "locate and install driver software", despite the fact that I already supposed to be installed the drivers through download programs or to use the CD.

  In any case, I select the "locate and install driver software" and it says "search Windows Update... «for 30 seconds or so, then said «Installing the driver software...» ».

  I then get a message saying "Windows has encountered a problem... etc... This operation requires an interactive window station. If you know the manufacturer of your device, you can visit their website and check the support section for driver software. »

  If I disconnect and reconnect the device, I get the same situation with "new hardware found" and the options for search again...

  I tried both devices on another computer (Windows XP) and they manage to set up automatically even without the software provided on the CD or on the website and work perfectly well, however I need them working on my laptop ;)

  So I guess the main problem is that I get this message "interactive window station" preventing the drivers to install correctly. I have no idea what this means and have spent a lot of time trying to find them online.

  Well, I've resorted to re - install Windows Vista and installed very well both automatically when it is plugged.

  Now to reinstall all my programs... fun fun fun...

  Thanks for your help anyway!

• Microsoft Wireless Laser Mouse 5000' now works' back (vertical) - how can I fix it?

  I had the same Microsoft Wireless Laser Mouse 5000 for a few years (using Vista) and all of a sudden today, it is backwards (vertical) - can I use it, but it's clumsy - suggestions - I tried to restart, disconnection, battery change, etc..

  I turned the mouse around - but the horizontal then runs in the background! Any ideas out there?  Thank you...

  Ideas:

  You have problems with programs
  Error messages
  Recent changes to your computer
  What you have already tried to solve the problem

  Hi teach007,

  1. did you of recent changes on the computer?

  2 when was the last time it was working fine?

  See the Microsoft articles below and try the steps mentioned them, check if it works.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Wireless Mobile Mouse 3500 works do not at all

  The company that I work for bought a bunch of Microsoft Wireless Mobile Mouse 3500 as a gift for our customers. We had the pad mouse printed with our website and company logo. Now that we test the mouse, we see that they work not (3 of 3 so far). The computer can find the mouse and says it's working properly, but we do not have the mouse to answer or do anything.

  Hello

  Latest drivers available here: (these can help if you are not already using them)

  Latest drivers from this date are Intellipoint 8.x
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  =================================================

  Looks like the mouse has problems.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Microsoft wireless mobile mouse 3500 drivers installation fails in windows 7

  I bought a mouse wireless 3500 from ebay. the package so that the web of microsoft, said this mouse is compatible with windows 7. Unfortunately does not not for me. whenever I connect the nano transceiver, installing device drivers window appears but ends with drivers not installed successfully. Windows Update is an important update to update the driver by Microsoft for MS driver peripheral detection material but end installation with the error code 80070103.

  Please guide me...

  Hello

  You have installed the software from the CD that came with the mouse?

  Windows Update 80070103 error code indicates that you might be trying to install a driver is already installed on your computer.

  See this link:
  http://Windows.Microsoft.com/en-us/Windows7/Windows-Update-error-80070103

  Follow these steps:

  Step 1: Try to install the drivers in the State of clean boot and check if it helps.

  Refer to this article for help:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
   http://support.Microsoft.com/kb/929135

  Steps to perform a clean boot:
  a. click the ORB start on your desktop
  b. type msconfig in the search box and press ENTER.
  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
  c. in the general tab, click Selective startup.
  d. under Selective startup, clear the check box load startup items.
  e. click on the Services tab, select the hide all Microsoft Services check box and then click Disable all.
  f. click OK.
  g. When prompted, click on restart.

  NOTE: Please check that you start the computer in normal mode after a repair. Follow step 7 article.

  Step 2: Uninstall the software that came with the mouse and reinstall.

  Download the software for your mouse wireless from the link below:
  http://www.Microsoft.com/hardware/download/DownloadResult.aspx?category=MK&type=mouse&name=GMF-00010&OS=Win7_32&lang=en

  If nothing is done, then get in touch with the hardware Microsoft support for assistance.
  http://support.Microsoft.com/common/international.aspx?RDPATH=DM;en-us; Select & Target = assistance & C1 = 502

  Kind regards
  Afzal Taher-Microsoft Support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My Microsoft Wireless Optical Mouse does not communicate with the Transceiver.

  After the return from a road trip, I plugged my Miccrosoft wireless optical mouse and keyboard. At first, communicate with my Toshiba Satellite laptop, but the keyboard now works. The mouse works sporadically if I push the reset button on the Transceiver and he travels the three lights. When I check the State of the mouse, it shows good batteries (I replaced the still) and the right signal. The computer apparently see the mouse, but somehow the orders do not get through the ARVA. Any ideas?

  Hi Peter,.

  What is the model number of the Microsoft Wireless Optical mouse?

  I suggest you try to connect the transceiver to another port. Then check the behavior of the device. By trying the receiver on a different port, you can eliminate all the problems affecting the port itself.

  You can access the links below and follow the steps described in section troubleshooting problem mouse Microsoft Wireless on your computer and check to see if it helps you solve the problem.

  http://support.Microsoft.com/kb/838398

  http://support.Microsoft.com/kb/321122/en-us

  I hope this helps. Let us know the results.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Keyboard Dell Bluetooth is not recognized when energy savings and will not wake my computer. My usb mouse not recognized or the other.

  My Dell Bluetooth keyboard is not recognized when energy savings and will not wake my computer. My usb mouse not recognized or the other.  I use keyboard now, but it seems not be installed yet when I check my keyboard or bluetooth devices. Keyboard does not work after so I'll try to figure out what to do before moving into the power saving mode. Help, please. I did all the updates from microsoft, and there is no update for my bluetooth device, I checked.

  Hello

  1. have you made changes on the computer before this problem?
  2. What is the model of the keyboard?
  3. are you an error message or error code?
  4. which version of the Windows operating system is installed on your computer?

  I suggest you to consult the following Microsoft article and check if it helps.

  On troubleshooting in Windows 7 power management: http://support.microsoft.com/kb/980869

  Troubleshoot keyboard: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-keyboard-problems

  Keyboard and Microsoft mouse refer:

  Troubleshoot the incidents of the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

  Reference:

  Troubleshooting external Dell Wireless or Bluetooth keyboards and mice: http://support.Dell.com/support/topics/global.aspx/support/KCS/document?docid=277550#Issue0_1

• Microsoft Wireless Mobile Mouse 3500 problems.

  I'm using Windows vista 32-bit on a Dell Studio 15 laptop.  I have a Microsoft Wireless Mobile Mouse 3500.  I plugged the nano-receiver into my USB port and installed the driver but the mouse does not work.  It does not work if I move my mouse or click on the buttons.  I have bluetooth activated on my laptop but there is no button on the mouse or nano receiver to synchronize with the laptop.  I searched and searched the Internet to try to find an answer, but I don't see anything.  Can anyone help please?

  A couple of things you can look at at\try:

  1. Since beginning--> search box type mouse, when the application Microsoft Mouse appears select.
  2. Select the Dell Touchpad tab, then click on the picture to open the properties of the Touchpad.
  3. In the properties of the Touchpad, choose Device Select.
  4. Check the box that says "Disable touchpad/ponting stick when external USB mouse is present".
  5. Press OK.

  From my experience with Dell laptops, I have also found that sometimes an external USB mouse fails to be recognized because of some quirks with power and USB. Let the wired mouse, then turn off the laptop and unplug the battery for about two minutes. Turn on the machine again and see if the 'magical' mouse appears.

• Microsoft Wireless Mobile Mouse 3000 pointer doesn't move.

  My wireless mouse pointer won't move when I move the mouse. Clicking on will work to place the cursor/pointer is but the pointer does not move. Green light on the mouse turns off shortly after start. The battery is new. It happened when I unploug the mouse to move the laptopcomputer and in general he reajusts himself, but no more.

  Hello

  Thanks for posting your query in the Microsoft Community Forums.

  I understand from the description of the problem, that you have problems with Microsoft Wireless Mobile Mouse 3000.

  Help me with little information.

  -What version of windows you are using on the computer?

  I suggest you to consult the help articles and check if it helps.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  It will be useful.

  Let us know if you encounter problems under windows in the future. We will be happy to help you.