Wireless no longer works on the range of HP CM1415fnw multifunction printers

I don't know when this problem started, the NETWORK card in the printer wireless seems to connect to the network, but there is no communication. He may have started with the last update of the firmware, but I'm not positive. I reapplied the last firmware that did not work.

I can see on my access point that the printer is connected successfully. If I plug in an ethernet cable, everything works correctly, so the network configuration is correct.

From what I found, it seems that you can not downgrade the firmware. Before calling HP, anyone seen this before or have suggestions?

Thank you

James

Lets first make sure you have the firmware update installed. Here is a link to the new firmware released in 02/2012: HP LaserJet Pro Series Firmware Update Utility , it appears there were some fixes network included in this package.

According to perform a power reset the printer:

  1. Press the power button ( ) on the HP product to turn it off.

Tags: HP Printers

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