Wireless radio failed. Where to get repair?

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• PhotoSmart HP 7520: HP Photosmart 7520 - Wireless Radio seems to be dead

  Is no longer, the printer connects to the network.  Tried the power supply market, tried to restart the router, etc.  Tried resetting the network settings of the factory.  Nothing has worked.

  Print a page of diagnosis and high says:

  WARNING: The wireless radio does not work.  Contact HP support.

  In the results of Diagnostics - Wireless Wireless section working watch FAILS.

  The printer worked fine for about a year, nothing has changed in my network or on the printer.

  Yes it seems that your wireless radio has failed. What you can do, is get a USB print server and convert the USB wireless.

• my wireless radio does not work

  My transreciever Wireless does not work for model 1000 keyboard and wireless mouse. I am trying to find repair services near my position, but he could not find cause we get away from the location of what they have officially mentioned on the website can somebody help me please what to do.

  Hello

  To help you better, please answer these questions.

  1 Windows operating system you are using?

  2. What is the brand and model of the wireless radio?

  3. have you tried to connect the transceiver wireless on another computer?

  I suggest you follow the provided methods to solve the problem.

  Method 1: Use the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2: Troubleshooting: mouse

  http://www.Microsoft.com/hardware/en-in/help/support/troubleshooting/mouse/wireless-Bluetooth

  Method 3: Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

  For your reference:

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  If your Microsoft transceiver, you can contact Microsoft Hardware support for replacement.

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  If you need help with the Windows operating system, just tell me and we will be happy to help you.

• In test report says wireless network wireless radio does not (8500 a909g)

  I can't get my HP Officejet Pro 8500 Wireless put A909g in place on the network. I have the correct network name, security type, and the security key, but it does not detect the printer. I ran a test on the printer's wireless network and, at the top of the page, it says "the wireless radio does not work... '.

  What can I do?

  Try to reset the printer by pulling on the plug and waiting for 30-40 seconds.  If that is fixed, contact HP for repair or replacement.  Prepare to spend hours with them on the phone.  Keep your handy wireless network test.  Also run a printer status report.  You need both.

• wireless radio does not work

  OfficeJet Pro Plus worked fine until the blue light (wireless radio) is out.  Nothing seems to work and can not do a reset as suggested in the forum because the screen is a touch screen.  I would appreciate info on how to do a reset and suggestions on how to get the wireless to work.  This was discovered trying to receive and send faxes.  If I can't get the wireless to work, I have hard can I connect the printer to the router and still have all my other devices wireless?

  Any help will be greatly appreciated

  It seems that the wireless radio has failed.  Yes connect it via Ethernet to your router, and you are out of service again.

• Printer HP Photosmart C390a - wireless radio does not

  I need help with my HP C390a Photosmart Premium all-in-one printer. Suddenly, the other day he lost, it's a wireless connectivity and I have tried everything I can think of to get it to work - printing and Scan doctor, uninstall the printer and reinsert (2 or 3 times), re-starting the PC, the modem-router and the printer etc several times and nothing works. The printer will print when connected by USB but I have run the wireless network Test and it shows that the "Wireless is WE ', but the ' Wireless works is to FAIL. This explains why I can't get the Wireless Setup Wizard to work. She is saying that he is now "looking for wireless routers", but just keeps looking forever until I have cancel it. Also the small wireless icon which was on the home screen of the printer in the top middle (next to the bluetooth icon) has disappeared. Although mysteriously, small blue wireless light on the far right of the keyboard printer stays on. In any case, I really like this printer but I need a wireless, wired not only, so I would appreciate any help I could get with this problem.

  Oh, I forgot to tell you, I also can I made things worse by selecting two default settings of the printer (when nothing else worked), they were: 'Restore the default network settings' and under Tools "restore default settings".

  Here's the rest of the details on my PC-

  I have a hp Pavilion dv6 - 2057cl computer laptop running Windows 7. Our internet provider is Bright House and we have a cable/modem that works well with this printer for the last 3 months.

  As I said, any help will be appreciated.

  Thank you.

  Hello Carol_in_FL,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I understand that your wireless network no longer works on your Photosmart C309a. In the report, it seems that the wireless radio is not working.

  I suggest you then call HP Technical Support to see other possibilities for you, as a replacement or a recovery.

  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

   

  Kind regards
  

• Photosmart 6510e wireless radio does not

  So far, I've only used the printer connected to a PC with a USB cable. I wanted to be able to print wireless with a laptop and tried to change the configuration of the printer by using the utility in the Help Center.

  I received a message that the connection could not be made and to contact HP support. Unfortunately the warranty failed in September last without having tried me the wireless connection.

  From the screen of the printer, I printed Test results wireless network which said that ATTENTION the wireless radio does not work. Contact HP support.

  This would involve replacing a part and how big a job is? I did a number of repairs on the equipment myself before.

  Hello elainetw,

  Please try the below mentioned steps...

  1 > while the printer is turned on, button on the wireless on the screen of the printer icon.

  2 > then press the DEFAULT NETWORK

  3 > after awhile, turn the printer off. Wait 30 seconds. Power to the printer.

  4 > press the icon on the screen of the printer and then wireless active wireless Radio.

  5 > now hit the 'Test of Wireless Print report' and enter the values for ON Wireless, works wireless and wireless network detected.

• How to connect my PC to my C309 printer via ethernet directly? Radio failed.

  I determined by the troubleshooting report network that the interface (Wifi0) wireless network does not work properly, and the likely cause is that the wireless radio has failed.  I delected original printer and reinstalled as a directly connected printer.  However, I always get a print error when I try to print.  Help!

  Thank you!

  Exactly how is the printer connected - are the printer and PC both connected via ethernet connected to a router, or you connect the printer directly to the ethernet port on the PC?  If you try to make it last you will probably have problems.  In this case a better solution would be to use a USB cable to connect the printer and the computer.

• HP Photosmart 5520: wireless radio does not

  I can't connect to my router. I run a wireless network test and he said that WE wireless... PASS, but he also said "the wireless radio does not work, contact HP support.

  Please advise...

  Not good.  It seems that your radio wireless the printer is dead.  If the unit is under warranty, you need to call HP.

  What you can do, is get a USB print server and convert the USB connection to a wireless connection.  However, check the prices on these devices because it may be better just to get another printer because they are so cheap.

  Or just use your USB connection.

• HP c309a wireless radio does not, help

  THX in advance for the help. I'm trying to set up printing from my IPad on my hp c309a printer wireless. Can't get it to connect. Just ran diagnosis on the printer wireless. Says ' wireless radio does not. Any help?  THX

  The Radio not work wireless message usually indicates a problem with the card wireless in the printer. I'll try to do a hard reset of the printer. A hard reset will attempt to restore the printer to a good working condition and no settings are lost with a hard reset.   If the reset does not work then you can contact support at 800-474-6836.  The link below provides warranty options.

  Out-of-warranty options.

  Contact Hp outside the United States.

  1. when the printer is turned on power, unplug the power cord at the back of the printer.
  2. unplug the power cord from the wall outlet.
  3 reconnect the power cord to the product and the wall outlet and then press the power button.
  
  Let me know how it goes.

• HP ENVY 7640: wireless radio does not want 7640

  Buy this printer recently worked for about 20 minutes.  The printer says THE WIRELESS RADIO NOT FUNCTIONING.  Advice or should she be returned.

  Hi @HAYHEATH,

  Thank you for visiting the Forums from the HP Support! I see that you have found a "Wireless Radio does not" error message on your new HP Envy 7640.

  Contact our technical support HP 800-474-6836 because this can be a hardware problem. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

• Photosmart Premium Fax c309 Series all in one printer Wireless Radio does not work

  Some time before, the radio on my Photosmart Premium Fax c309 series wireless all in one printer stops working.

  With a wireless network test:

  Wireless is on (but light indication only is not lit)

  wireless network card has failed

  "The wireless radio does not work.  Contact Hp support.

  Any help would be greatly appreciated!

  Thank you

  Smithb2

  Hi smithb2, welcome to the forums there.

  I saw your post on the wireless radio does not not on your model Photosmart C309.

  I did some research and came across this post in the community that seemed to have worked for others with the same problem.

  Re: Without the printer wireless radio does not

  I hope that helps!

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a great Thursday

• Where to get the disc to install Windows XP to a laptop?

  I have Windows XP on laptop Dell which has been somewhat altered after trojan (I bought antivirus and he killed). I still can't use my old programs but new installation always fail. I'm ready to install everything from scratch, but WHERE to get the installation disc? I don't want to spend money to Win 7 - I have the license number XP on the laptop and XP works well for me.

  You need to contact Dell for the software.

• wireless radio turns off every 2 minutes

  I have a Thinkpad Z60t, running on Windows XP.

  I have the wireless switch physical on the side panel on the position we (that is to the right).

  At the beginning, I can't connect to any wireless network without problem. However, after about 2 minutes of not actively using the internet, the green 'radio Wireless' on the front panel turns off and I lose my internet connection. Then I do "Fn + F5" (or ThinkVantage button-> manage my connections-> Radios in Wireless Power on / off) to activate on (and get the light to go back to being green). Then I have to reconnect to the wireless network.

  I think that this is a common problem. I tried several suggestions that I found on other forums, including ThinkVantage button-> manage my connections-> select location-> Open Access Connections profiles-> Configure-> location of switch-> UNSELECT "enable automatic location change". Actually, this method seems to work for a few hours, but then stopped.

  I am sure that my wireless network is stable - my roommate's laptop does not lose the signal every 2 minutes as I do. I think my laptop wireless radio turns off automatically after 2 minutes of no use, and this feature should be turned off somehow.

  Help, please. I'm frustrated to have to reconnect manually every 2 minutes.

  -Ed

  Open Control Panel, go to the system, the property of equipment/system, then go to Device Manager.

  Under the ownership of the wireless card (right click on the wireless card and property select), there are settings for the roaming of aggressiveness, energy saving and power output.

• HP ENVY 7640: Wireless radio does not work

  I just bought this printer and it didn t find the network. I printed a report that said now

  the wireless radio is not working, you need HP support.

  Something you can do about it or how I deliever back to where I bought it?

  Try to reset the printer back to the default settings and try again.  Print network config sheet and check to see if it says failure of wireless radio.  If so, take it back for a new.