WMP does not synchronize with drive external hard usb - WD My Passport

Well this device Wesern Digital is recognized in 'My Computer' when connected to a usb port, it does not appear under in the Windows Media Player synchronization options, therefore, I can not save my music library, for which it was intended. Any suggestions?

Hello

If I understand correctly you have a problem with the Windows Media Player synchronization with WD external drive. Do not worry, I'm here to help you with this question.

I would like to know more information on the issue, so that we can help you better.

1 is it limited to WD external drive or with all external drives?

2. were you able to sync external devices successfully earlier?

3. have you made changes on the computer before this problem?

Let us try the following methods and check if it works for you.

Method 1:

Try the steps in the following Microsoft support article.

Solve problems in Windows Media Player:

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-in-Windows-Media-Player

Method 2:

Disable the Windows Firewall and then try to synchronize and check if you are able to synchronize.

Enable or disable the Windows Firewall:

http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

Warning: deactivate temporarily the Antivirus\Firewall, then check the issue. Sometimes they may be in conflict. Please make sure that you enable the antivirus software\firewall after the test to keep your computer protected.

Method 3:

Try to manually synchronize Windows Media Player.

Sync manually in Windows Media Player:

http://Windows.Microsoft.com/en-us/Windows-Vista/sync-manually-in-Windows-Media-Player

For more information, see the following articles in Microsoft Help.

http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-device-to-sync-in-Windows-Media-Player

http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Media-Player-sync-frequently-asked-questions

Please reply with the status of the issue, so that we can better help you.

Tags: Windows

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