Won't boot want 23-d008d upwards

There was an automatic upgrade of my HP envy age of 3 months, but now, the computer does not start at the top. Can't even get to the page of windows 8, just a purple screen saying 'Please wait '. Really disappointed with HP as this should never happen

Thank you very much. I called HP support and they guided me to do a system restore today using the F2 tab (after the appearance of the Hp logo).

Everything works now.

Tags: HP Desktops

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