Won't Windows allow me to enter my password (the "PASSWORD" Word remains in the password box)

Similar Questions

• Windows do not allow me to enter my password. specifically will not work some of the keys on the keyboard for the password.

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  As a wild guess, maybe you have a laptop and have helped with your NumLocks?  This would cause the j, k, l, u, i, o and p keys do not act normally.  If this is the case, try to hit the 'num lock' key once to disable it and see if you can now enter your password.

  HTH,
  JW

• Windows 7 asked to "enter network password" when you access the window XP Machine

  Hi all

  I have one two PC with Windows XP Pro & the other with Windows 7 Pro. I've implemented a network & it seems to work but when I try to access my XP Machine from Windows 7 to ask me to enter the network password. I tried to enter my password to login & that did not work, I tried to disable the password for the xp machine and he asks again. What can I do to solve this problem. My xp machine I can access the pc windows 7 very well so I do not understand why this network password W7.

  Did some research on the net and here's what I did to solve the problem that has been produced

  Allowing access to the network without password

  To allow users to log on to their computer without password and then access the XP Professional machine without a password, you must make a change security policy:

  1. Go to Control Panel | Performance and Maintenance | Administrative Tools | Local security policy.
  2. Expand local policies | Security options.
  3. Double-click on accounts: limit local account passwords using empty for the connection to the console only, which is enabled by default. Disable this option and click OK.

  It stopped at the dialog box access network appearing when trying to access my windows xp machine 7!

• Terminal is locked do not allow me to enter my password.

  When I try to run the command:sudo kextunload -b com.globaldelight.driver.BoomDevice : I am asked for my password. When I enter it Terminal then displays the word "Password" followed by a graphic of a key indicating ,I think, that it is locked and it won't execute the command. Whether the command is a valid one is unknown.

  I'm trying to remove the arrow from the sound preferences devices list as seems to prevent its entry and exit.

  Any help would be appreciated.

  Thanks in advance.

  duds60

  The password for the key image is the command prompt where you type your password. When you type your password it does not echo on the screen. Type your password at the key prompt, and press ENTER.

• Updated the motherboard, processor and RAM and upgraded to Windows 7 Ultimate 64 bit, after upgrade the external hard drive encrypted with bitlocker will not enter the password.

  Original title: bitllocker Windows 7 issue

  Hello

  I recently updated my motherboard, processor and RAM, but I kept my original 500 GB hard drive, and equipped with a hard drive 2 TB extra, after the upgrade, I downloaded windows 7 ultimate 64-bit. After the upgrade I plugged my external hard drive (which has all my stuff important on it, that is to say the photo, video etc.) to realize that I had he encrypted with bitlocker on my old sysem. It allows Me to enter my password, it looks for a USB flash drive key, I did not. My question is:

  Can I replace my old system with the old motherboard, hard drive and the original RAM to remove the external hard drive for bitlocker?

  I still have the file windows.old on my hard drive, I have to restore it and remove the most recent version of windows 7 off the drive. I do this before I rebuild my old PC? I'm stuck here and would not lose all my photos (the wife would kill me!) I would appreciate your help.

  Hello

  Reassembly of the old computer won't help. You will always need the key to open the Bitlocker.

  You can read the articles and check:

  What is the difference between BitLocker Drive encryption and EFS file system?

  Protect your files using BitLocker Drive encryption

  In Windows 7 BitLocker Drive Encryption: frequently asked Questions

  Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

• HP dv7 envy will not allow me to enter the administrator password after factory reset

  I did a system restore on my hp dv7 desire, it has windows 8. Now when he goes to the login screen it says disabled system administrator & does not allow me to enter a password. How am I able to access a screen where it allows me to enter a new administrator password that I just bought this computer? I bought it used but still in the box with everything

  Hello

  Look in the box that was delivered with your PC being used and if the owner had created a Windows 8 password resets a USB flash drive or CD.

  If password reset media are not available, use external recovery support HP which should have been created on DVD or USB stick. You have the external HP recovery support?  Before using the HP recovery media, be sure to boot into the bios and disable secure boot and turn on legacy mode.

  If you don't have the external HP recovery media that her you should be able to start in the HP Recovery Manager and create the recovery media if it has not been previously created.

  If the tips above are not viable, then contact HP support and ordering a set of HP recovery disks.

  HP support number is 800-474-6836 or 800-HPINVENT or online here.

  How to find the model number of HP and HP product number

• Satellite L500 starts, allows me to connect, and then the screen goes black

  I just bought a new Toshiba Satellite L500.

  As I am a student in high school, it was a huge and very expensive purchase for me.
  I previously had a Toshiba that served me extremely well, so I was ready to buy a new one, but now I have a problem with it.
  I have a L5000 with operating system Windows 7 Professional.

  Notepad starts end, showing the Welcome screen and allowing me to enter my password, but once the password is accepted, and disappears from the Welcome screen, I find myself with a black screen showing only my mouse pointer.

  If I enter CTRL + ALT + DELETE, the Task Manager becomes visible, but I don't see nothing else UNLESS I select 'explorer' under the processes tab and end process, then re-run the Explorer - then only the home screen becomes visible.

  It's a new laptop - Needless to say I don't want to have to do this every time I turn it on. I should try to restore factory default?
  I'm usually very proficient with computers, but I don't have enough faith to tinker with it.

  Can anyone help?

  Hi Korosuhito,
  It sounds like an infection or a misconfiguration.

  You can try to start in safe mode and search for services that run maybe you can find the "bad guy".

  or (the fastest) is to restore the factory settings
  Make sure the bios is on the 'default' as well

  I think that you have no personal data on this machine in order to recovery is the most simple and quick way!

  If the error after recovery occours made back to your dealer and get another

• Conflict with MSE and Windows Defender didn't let me stop the automatic opening programs.

  I am running MS Security Essentials (on a Vista system) which has disabled Windows Defender.  Now when I try to stop a program open automatically at startup, I get the prompt of Windows Defender has been turned off.  The dialog box crashes when I click on the box to turn on windows Defender.  How to stop a program open automatically?

  Windows Defender is not the only way to access the startup programs.

  Start button > in the search box, type msconfig > Enter > at the top, click on Startup tab > there's your list of startup programs.

  Uncheck the box in front to turn it off.
  Check the box in front to allow.

  Click OK when finished.

• Enter text in the works of full screen

  Hello

  I did a trivia game app that allows me to enter text in the input fields when the application is full screen on my laptop of quiz.

  When I try to launch the SWF on my laptop at home, sometimes it allows me to enter text, sometimes it doesn't.

  I don't remember what I did on my laptop quiz to enable entering text in full screen.

  Can someone please clarify under what conditions it allows Flash?  I wonder if I configured laptop quiz to run SWF files using a debug version of Flash or something, but I don't remember.  As far as I can tell, it's just using the Flash player.

  Thank you guys

  Shaun

  This is expected behavior.  Open a swf in the stand-alone player and you can go full screen (without clicking a button, if you want to) and you can enter text in a textfield.

  It's in a browser adobe imposes restrictions on what you can do with full screen: for example, you can not go full screen without user intervention immediately preceding the displayState change, and you cannot enter text.

• Windows 7 (Pro, 64-bit) hangs at the screen 'welcome. '

  Hard drive blinking all the time, sometimes quickly, sometimes with individual slow flashes. I can possibly reboot after reset or turn off one or more times. It started about 2 weeks ago. This doesn't seem to be a kind of time out of the question - I left on and after 3 hours, he was still suspended.

  Hello

  Safe mode - repeatedly, press F8 as you bootup. Another method is to start - type in
  Search-> find MSCONFIG in top box - just right-click on it - RUN AS Admin Startup tab
  -check the Safe Boot (network) APPLY / OK. Don't forget to change it if necessary.

  Try a system restore before what happened: (you can run system restore
  in the Windows as well however it sometimes works better in safe mode-
  repeatedly press F8 as you start.)

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  ==========================================

  If it is mounted on the homescreen?

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  
  ======================================

  You can try some of them in Mode safe - tap F8 repeatedly that you start.

  If you do not have a Windows 7 disc, you can borrow a friends because they are not a copy
  protected. The manufacturer of your system will also sell the physical DVD cheap since you already
  Clean Windows. You can also do an ERD on another computer.

  Try the Startup Repair - (if at anytime, benefit you from some, but not full access coming to Windows
  return and then try to startup repair.)

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  Try the disk Options recovery or Windows 7 startup repair.

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  Also from the command PROMPT on the Console (if possible) recovery or a Windows 7 disc

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  Retry After Chkdsk startup repair.

  If after those you can try the system restore to fashion without failure or the valuation or Windows 7
  disc.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  --------------------------------------------------------------------

  If you need to repair disks - these help repair Windows not re-install.

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  ======================================

  If necessary:

  What to do if Windows does not start correctly
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  I hope this helps.

  Rob Brown - Microsoft MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• New installation of Windows 7 Ultimate, computer loops and again: "the installation program prepares your computer for first use.

  I'm running Windows 7 Ultimate on my Toshiba Tecra A4-S211 and provided that the installation went, it seemed that took place without incident; except that when I try to start windows I see: "Starting windows" followed by "Setup prepares your computer for first use" that is displayed for about 3-5 seconds and then it restarts and displays abruptly: "cannot start Windows. A recent hardware or software change might be the cause. "I tried the safe mode, but also"last known good configuration"and I get the same results. Finally, I tried the repair function on the installation disc and says am Startup Repair is unable to repair the computer automatically, where then I click to send information to Microsoft to be told that if I had all the devices attached like a camera or portable music player to remove them and restart. I have nothing set, no flash player or anything.
  I tried to do all the steps above a dozen times each, and the results are consistent, except that the start of repair is sometimes said that there is nothing wrong with windows. Here also to point out that I had XP running on it before without problem and I tested the DVD on another computer and it worked.

  Hi Austin,.

  You can try some of them in Mode safe - tap F8 repeatedly that you start.

  If you do not have a Windows 7 disc, you can borrow a friends because they are not a copy
  protected. The manufacturer of your system will also sell the physical DVD cheap since you already
  Clean Windows. You can also do an ERD on another computer.

  Try the Startup Repair - (if at anytime, benefit you from some, but not full access coming to Windows
  return and then try to startup repair.)

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  Try the disk Options recovery or Windows 7 startup repair.

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  Also from the command PROMPT on the Console (if possible) recovery or a Windows 7 disc

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  Retry After Chkdsk startup repair.

  If after those you can try the system restore to fashion without failure or the valuation or Windows 7
  disc.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  --------------------------------------------------------------------

  If you need to repair disks - these help repair Windows not re-install.

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  ======================================

  If necessary:

  What to do if Windows does not start correctly
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  Follow the steps in this link as well.

  http://support.Microsoft.com/kb/2674065#Method2

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/Windows-failed-to-Starta-recent-hardware-or/8dad59b9-A08D-4cb8-8ddf-1c164b7caf65

• Windows Vista won't let me enter a password

  Hello

  My mother has Windows Vista, and today when she went to turn on the computer, to the Vista Welcome screen, when it prompted for a password, it would not let him anything.  If she goes into repair mode when starting, it let him then and he will accept.  She has not changed recently, or someone else.  She tried to start safe mode and also checked the keyboard keys stuck and dirt.  She is old, does not know the product # and is not a disc of recovery of any kind.  For some reason any Vista simply won't let no its nothing State in the password box.

  Can we do anything?

  While she did a restore of the system scanned for malware and nothing works.

  If she can't do those steps, or they do not solve the problem, it will have to reinstall the operating system.

  Microsoft prohibits any help given in these Forums for you help bypass or "crack" passwords lost or forgotten.

  Here's information from Microsoft, explaining that the policy:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/keeping-passwords-secure-Microsoft-policy-on/39f56ef0-5d68-41AD-9daa-6e6019c25d37

  And this is the Information from Microsoft on the problems of passwords;

  You will need to borrow a Microsoft DVD from a friend, Recovery DVD a manufacturer without these special work options available.

  • http://support.Microsoft.com/kb/940765

  If you are unable to connect to Windows 7 or Windows Vista, you can use the Windows Vista System Restore feature, or the Windows 7 system restore feature.

  You may be unable to connect to Windows Vista or Windows 7 in the following scenarios:

  • Scenario 1: You recently set a new password for the protected administrator account. However, you don't remember the password.
  • Scenario 2: You type the correct password. However, Windows Vista or Windows 7 does not accept the password because the system is damaged.
  • Scenario 3: You delete a protected administrator account. Now, you cannot connect to another administrator account.
  • Scenario 4: You change an administrator account protected with a standard user account. Now, you cannot connect to another administrator account.

  "What to do if you forget your Windows password"

  http://Windows.Microsoft.com/is-is/Windows-Vista/what-to-do-if-you-forget-your-Windows-password

  "If you forget the administrator password, and you do not have a password reset disk or another administrator account, you will not be able to reset the password. If there is no other user account on the computer, you will not be able to log on Windows and you need to reinstall Windows. »

  See you soon.

• Remote Desktop Windows 7 does not allow me to enter a field

  I have a win xp and a host of windows 7 PC, they are not on any field.

  I have a VPN access in the work.

  When I start remote desktop on the XP PC I find myself with a login screen to the remote computer where I can type in my work to logon, the password and the domain.

  On the (new) windows 7 PC, I don't get anything that will allow me to type in the field.

  I start with the credentials of my home PC and it has a "change user", but that gets me only to one PC House accounts.

  I looked in the options and tried a few things, but no joy. There is no gateway Office remotely. I'm in the VPN and can access things like proves it the XP box.

  I can start vmware and run an XP box on it and that gets me in, but it's so backward...

  What should I change in win7 or remote desktop to get this working?

  Thank you

  Martina

  Never mind.

  It's a bit stupid, but if I type in domain\logon as a login and password to work it actually works.

  sigh

  Martina

• My commputer won't allow updates. When I try the blue bar just continues to run. I tried to run Powershell, but it stops and says error has occurred.

  Original title: Powershell

  My commputer won't allow updates.  When I try the blue bar just continues to run.  I tried to run Powershell, but it stops and says error has occurred.  What should I do

  Hello

  1 - what you mean that you can not install Windows Update? If Yes, then the updates?

  2 are. what Powershell you referring?

  3. you receive an error message? If so, then post back the exact error message.

  Answering these questions that could help us help you better. The following article could be useful if you are referring to the Windows updates.

  Problems with installing updates

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

• Windows Installer error only by the installation of the machine is allowed. Please make sure that the user has the appropriate rights to do so.

  Trouble with trying to install an MSI Package. Receive the error message only by the installation of the machine is allow. It's when you try to run manually. When you try to run msiexec cmd

  msiexec /i "C:\Mimecast Services for Outlook 4.0.411.5287 (32 bit) GPO.msi" /qb/log "C:\install.log.

  = Recording started: 04/09/2013-10:36:27 Build type: SHIP UNICODE 5.00.7601.00 appeal process: C:\windows\system32\msiexec.exe =.
  MSI (c) (58:C0) [10:36:27:087]: established police.  Charset: Req = 0, Ret = 0, fonts: Req = MS Shell Dlg, Ret = MS Shell Dlg

  MSI (c) (58:C0) [10:36:27:087]: established police.  Charset: Req = 0, Ret = 0, fonts: Req = MS Shell Dlg, Ret = MS Shell Dlg

  MSI (c) (58:88) [10:36:27:107]: Resetting cached policy values
  MSI (c) (58:88) [10:36:27:107]: value of strategy Machine 'Debug' is 0
  MSI (c) (58:88) [10:36:27:107]: * RunEngine:
  Product: C:\Mimecast Services for Outlook 4.0.411.5287 (32-bit) GPO.msi
  Action:
  Command line:
  MSI (c) (58:88) [10:36:27:107]: Client and UI is none or basic: full installation running on the server.
  MSI (c) (58:88) [10:36:27:107]: grabbed execution mutex.
  MSI (c) (58:88) [10:36:27:147]: Cloaking enabled.
  MSI (c) (58:88) [10:36:27:147]: attempt of activation of all disabled privileges before calling install on server
  MSI (c) (58:88) [10:36:27:147]: meter is incremented to disable the stop. Counter after increment: 0
  MSI (s) (C 54:4) [10:36:27:157]: running the installation inside the multi-package transaction Services C:\Mimecast for Outlook 4.0.411.5287 (32-bit) GPO.msi
  MSI (s) (C 54:4) [10:36:27:157]: grabbed execution mutex.
  MSI (s) (54:F8) [10:36:27:157]: Resetting cached policy values
  MSI (s) (54:F8) [10:36:27:157]: value of strategy Machine 'Debug' is 0
  MSI (s) (54:F8) [10:36:27:157]: * RunEngine:
  Product: C:\Mimecast Services for Outlook 4.0.411.5287 (32-bit) GPO.msi
  Action:
  Command line:
  MSI (s) (54:F8) [10:36:27:477]: value of strategy Machine 'DisableUserInstalls' is 0
  MSI (s) (54:F8) [10:36:27:477]: value 'SearchOrder' user policy is 'nmu '.
  MSI (s) (54:F8) [10:36:27:477]: "DisableMedia" user policy value is 0
  MSI (s) (54:F8) [10:36:27:477]: value of strategy Machine 'AllowLockdownMedia' is 0
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: Media enabled only if the package is safe.
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: looking for sourcelist for product {C28136F7-F2C7-4426-B26F-F7E03922B34B}
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: added {C28136F7-F2C7-4426-B26F-F7E03922B34B}; for the potential sourcelist (pcode; disc; relpath) list.
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: check now product {C28136F7-F2C7-4426-B26F-F7E03922B34B}
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: Media is enabled for the product.
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: attempting to use LastUsedSource from source list.
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: source C:\windows\ccmcache\4\ by train.
  MSI (s) (54:F8) [10:36:27:787]: entering CMsiConfigurationManager::SetLastUsedSource.
  MSI (s) (54:F8) [10:36:27:787]: source specified is already in a list.
  MSI (s) (54:F8) [10:36:27:787]: value 'SearchOrder' user policy is 'nmu '.
  MSI (s) (54:F8) [10:36:27:787]: value of strategy Machine 'DisableBrowse' is 0
  MSI (s) (54:F8) [10:36:27:787]: value of strategy Machine 'AllowLockdownBrowse' is 0
  MSI (s) (54:F8) [10:36:27:787]: adding new sources is allowed.
  MSI (s) (54:F8) [10:36:27:787]: the LastUsedSource value: C:\windows\ccmcache\4\.
  MSI (s) (54:F8) [10:36:27:787]: value LastUsedType: n.
  MSI (s) (54:F8) [10:36:27:787]: A LastUsedIndex: 1.
  MSI (s) (54:F8) [10:36:27:787]: SOURCEMGMT: resolved source: 'C:\windows\ccmcache\4\ '.
  MSI (s) (54:F8) [10:36:27:787]: value of strategy Machine 'LimitSystemRestoreCheckpointing' is 0
  MSI (s) (54:F8) [10:36:27:787]: Note: 1: 1715 2: Services for 32-bit Outlook Mimecast
  MSI (s) (54:F8) [10:36:27:787]: SRSetRestorePoint API call. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: «Installed it Services for Outlook 32-bit»
  MSI (s) (54:F8) [10:36:27:787]: the system restore service is disabled. Referred State: 1058. GetLastError() returned: 1058
  MSI (s) (54:F8) [10:36:28:117]: file will have the applied safety of OpCode.
  MSI (s) (54:F8) [10:36:28:147]: STRATEGY of RESTRICTION SOFTWARE: Verifying package--> ' C:\Mimecast Services for Outlook 4.0.411.5287 (32 bit) GPO.msi ' against the software restriction policy
  MSI (s) (54:F8) [10:36:28:147]: STRATEGY of RESTRICTION SOFTWARE: Services C:\Mimecast for Outlook 4.0.411.5287 (32-bit) GPO.msi has a digital signature
  MSI (s) (54:F8) [10:36:28:547]: STRATEGY of RESTRICTION SOFTWARE: C:\Mimecast Services for Outlook 4.0.411.5287 (32-bit) GPO.msi is allowed to run at the level of authorization 'unlimited '.
  MSI (s) (54:F8) [10:36:28:547]: dialogue of end not activated
  MSI (s) (54:F8) [10:36:28:547]: ==> C:\windows\ccmcache\4\Mimecast4.0.msi original packaging
  MSI (s) (54:F8) [10:36:28:547]: we're running out of ==> C:\windows\Installer\14b48052.msi package
  MSI (s) (54:F8) [10:36:28:547]: APPCOMPAT: looking for entry with ProductCode '{C28136F7-F2C7-4426-B26F-F7E03922B34B}' appcompat database
  MSI (s) (54:F8) [10:36:28:547]: APPCOMPAT: no matching ProductCode found in the database.
  MSI (s) (54:F8) [10:36:28:557]: MSCOREE not loaded loading copy from system32
  MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisablePatch' is 0
  MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'AllowLockdownPatch' is 0
  MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisableLUAPatching' is 0
  MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisableFlyWeightPatching' is 0
  MSI (s) (54:F8) [10:36:28:557]: APPCOMPAT: looking for entry with ProductCode '{C28136F7-F2C7-4426-B26F-F7E03922B34B}' appcompat database
  MSI (s) (54:F8) [10:36:28:557]: APPCOMPAT: no matching ProductCode found in the database.
  MSI (s) (54:F8) [10:36:28:557]: transformations are not secure.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding MsiLogFileLocation property. Its value is 'C:\install.log.
  MSI (s) (54:F8) [10:36:28:557]: command line: MSIINSTALLPERUSER = 3 CURRENTDIRECTORY = C: \ CLIENTUILEVEL = 2 CLIENTPROCESSID = 3672
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding PackageCode property. Its value is '{6C9809C5-9DBC-4683-AE5F-3E05D53939EA} '.
  MSI (s) (54:F8) [10:36:28:557]: Product Code spent in Engine.Initialize: "{C28136F7-F2C7-4426-B26F-F7E03922B34B}".
  MSI (s) (54:F8) [10:36:28:557]: the Product Code of the table of properties before transformations: "{C28136F7-F2C7-4426-B26F-F7E03922B34B}".
  MSI (s) (54:F8) [10:36:28:557]: the Product Code of the table of properties after transformations: "{C28136F7-F2C7-4426-B26F-F7E03922B34B}".
  MSI (s) (54:F8) [10:36:28:557]: unregistered product: first start installation
  MSI (s) (54:F8) [10:36:28:557]: has determined that the existing product (this product or the product being upgraded with a patch) is installed by user.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding MSIINSTALLPERUSER property. Its value is '3'.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: deleting ALLUSERS property. Its current value is '1 '.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: deleting MSIINSTALLPERUSER property. Its current value is '3'.
  MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is assigned admin: LocalSystem has the key to publish.
  MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is managed.
  MSI (s) (54:F8) [10:36:28:557]: MSI_LUA: invites of credentials not required, the user is an administrator
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding ProductState property. Its value is '1 '.
  MSI (s) (54:F8) [10:36:28:557]: entering CMsiConfigurationManager::SetLastUsedSource.
  MSI (s) (54:F8) [10:36:28:557]: source specified is already in a list.
  MSI (s) (54:F8) [10:36:28:557]: value 'SearchOrder' user policy is 'nmu '.
  MSI (s) (54:F8) [10:36:28:557]: adding new sources is allowed.
  MSI (s) (54:F8) [10:36:28:557]: the Package name from the configuration data: "Mimecast4.0.msi."
  MSI (s) (54:F8) [10:36:28:557]: Note: 2 1: 2262: AdminProperties 3:-2147287038
  MSI (s) (54:F8) [10:36:28:557]: Machine policy value 'DisableMsi' is 0
  MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'AlwaysInstallElevated' is 0
  MSI (s) (54:F8) [10:36:28:557]: "AlwaysInstallElevated" user policy value is 0
  MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is assigned admin: LocalSystem has the key to publish.
  MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is managed.
  MSI (s) (54:F8) [10:36:28:557]: the product '{C28136F7-F2C7-4426-B26F-F7E03922B34B}' is running with elevated privileges: product is affected.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding MSIINSTALLPERUSER property. Its value is '3'.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding CURRENTDIRECTORY property. Its value is "C:\". ».
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding CLIENTUILEVEL property. Its value is '2'.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding CLIENTPROCESSID property. Its value is '3672'.
  MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisableAutomaticApplicationShutdown' is 0
  MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: adding MsiRestartManagerSessionKey property. Its value is 'b9237eca8dffb44583db9105bf61f283 '.
  MSI (s) (54:F8) [10:36:28:567]: MANAGER of REBOOT: logon.
  MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: adding MsiSystemRebootPending property. Its value is '1 '.
  MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: deleting MSIINSTALLPERUSER property. Its current value is '3'.
  MSI (s) (54:F8) [10:36:28:567]: TRANSFORMS property is now:
  MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: adding PRODUCTLANGUAGE property. Its value is "1033".
  MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: adding VersionDatabase property. Its value is "200".
  MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application data
  MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Favorites
  MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Network shortcuts
  MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Documents
  MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Printer shortcuts
  MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Recent
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\SendTo
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Templates
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: C:\ProgramData
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: C:\Users\tech.support\AppData\Local
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: C:\Users\tech.support\Pictures
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Menu\Programs\Administrative of Directors Data\Microsoft\Windows\Start
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application start\program Data\Microsoft\Windows\Start
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Desktop
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative of Directors
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start start\program
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\windows\Fonts
  MSI (s) (54:F8) [10:36:28:587]: Note: 1: 2898 2: MS without Serif 3: MS without Serif 4: 0 05:16
  MSI (s) (54:F8) [10:36:28:597]: MSI_LUA: the MsiRunningElevated of the parameter property to 1 because the installation is already running high.
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding MsiRunningElevated property. Its value is '1 '.
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding privileged property. Its value is '1 '.
  MSI (s) (54:F8) [10:36:28:597]: Note: 1: 1402 2: HKEY_CURRENT_USER Software Microsoft MS Setup (ACME) \User Info 3:2
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding USERNAME property. Its value is "Oriel securities user".
  MSI (s) (54:F8) [10:36:28:597]: Note: 1: 1402 2: HKEY_CURRENT_USER Software Microsoft MS Setup (ACME) \User Info 3:2
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding COMPANYNAME property. Its value is "Oriel Securities Ltd.".
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding a DATABASE property. Its value is 'C:\windows\Installer\14b48052.msi '.
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding OriginalDatabase property. Its value is 'C:\windows\ccmcache\4\Mimecast4.0.msi '.
  MSI (s) (54:F8) [10:36:28:597]: value of strategy Machine 'MsiDisableEmbeddedUI' is 0
  MSI (s) (54:F8) [10:36:28:597]: Note: 1: 2205 2:3: Package_correctif
  MSI (s) (54:F8) [10:36:28:597]: policy value 'DisableRollback' Machine is 0
  MSI (s) (54:F8) [10:36:28:597]: strategy user 'DisableRollback' is 0
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding UILevel property. Its value is '3'.
  = Logging started: 04/09/2013-10:36:28 =.
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding ACTION property. Its value is 'INSTALL '.
  MSI (s) (54:F8) [10:36:28:597]: doing action: INSTALL
  Action start 10:36:28: INSTALL.
  MSI (s) (54:F8) [10:36:28:597]: ExecuteSequence running
  MSI (s) (54:F8) [10:36:28:597]: action driving: FindRelatedProducts
  Action start 10:36:28: FindRelatedProducts.
  MSI (s) (54:F8) [10:36:28:597]: action driving: AppSearch
  Action ended at 10:36:28: FindRelatedProducts. Returns the value 1.
  Action start 10:36:28: AppSearch.
  MSI (s) (54:F8) [10:36:28:597]: Note: 2 1: 2262: Signature 3:-2147287038
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding NETFRAMEWORK40FULL property. Its value is '#1 '.
  MSI (s) (54:F8) [10:36:28:597]: Note: 2 1: 2262: Signature 3:-2147287038
  MSI (s) (54:F8) [10:36:28:597]: action driving: OutlookVersionCheck
  Action ended at 10:36:28: AppSearch. Returns the value 1.
  MSI (s) (54:C8) [10:36:28:627]: call for a custom action to distance. DLL: C:\windows\Installer\MSI837D.tmp, point of entry: OutlookVersionCheck
  MSI (s) (54:B8) [10:36:28:627]: generation random cookie.
  MSI (s) (54:B8) [10:36:28:637]: created server custom with PID 4656 (0 x 1230) Action.
  MSI (s) (54:80) [10:36:28:667]: running as a service.
  MSI (s) (54:80) [10:36:28:667]: Hello, I am your 32-bit custom action Server Impersonated.
  Action start 10:36:28: OutlookVersionCheck.
  SFXCA: Extraction of a custom action to the temporary directory: C:\windows\Installer\MSI837D.tmp-\
  SFXCA: Link to the CLR version v4.0.30319
  Call to the custom action CustomAction_OutlookCheck! CustomAction_OutlookCheck.CustomActions.OutlookVersionCheck
  BEGIN OutlookVersionCheck
  OUTLOOK BITNESS IS: x 86
  Key checking: Software\Microsoft\Office\11.0\Outlook
  Key checking: Software\Wow6432Node\Microsoft\Office\11.0\Outlook
  Key checking: Software\Microsoft\Office\12.0\Outlook\InstallRoot
  Key checking: Software\Wow6432Node\Microsoft\Office\12.0\Outlook\InstallRoot
  MSI (s) (54. 68) [10:36:28:827]: PROPERTY CHANGE: adding OUTLOOK_INSTALLED property. Its value is 'TRUE '.
  Key checking: Software\Microsoft\Office\14.0\Outlook\InstallRoot
  Found version: Outlook 2010
  Key checking: Software\Wow6432Node\Microsoft\Office\14.0\Outlook\InstallRoot
  MSI (s) (54. 68) [10:36:28:827]: PROPERTY CHANGE: property to change OUTLOOK_VERSION. Its current value is 'NONE '. Its new value: "Outlook 2010".
  Found version: Outlook 2010
  OUTLOOK_INSTALLED is: TRUE
  IS THE VERSION of OUTLOOK: Outlook 2010
  MSI (s) (54:F8) [10:36:28:830]: action driving: LaunchConditions
  Action ended at 10:36:28: OutlookVersionCheck. Returns the value 1.
  Action start 10:36:28: LaunchConditions.
  MSI (s) (54:F8) [10:38:26:502]: product: service Mimecast for 32-bit Outlook - only by the installation of the machine is allowed. Please make sure that the user has the appropriate rights to do so.

  MSI (c) (58:C0) [10:36:28:850]: established police.  Charset: Req = 0, Ret = 0, fonts: Req = MS Shell Dlg, Ret = MS Shell Dlg

  Installation is allowed only by the machine. Please make sure that the user has the appropriate rights to do so.
  Action ended at 10:38:26: LaunchConditions. Return value 3.
  Action ended at 10:38:26: INSTALL. Return value 3.
  Property (S): UpgradeCode = {586A589B-D6D5-48D3-9B6D-571EF230ED6A}
  Property (S): NETFRAMEWORK40FULL = 1 #.
  Property (S): LAUNCHOUTLOOKONEXIT = 1
  Property (S): WIXUI_INSTALLDIR = INSTALLDIR
  Property (S): OutlookOpen = false
  Property (S): ProgramFilesFolder = C:\Program Files (x 86).
  Property (S): VersionNT = 601
  Property (S): Manufacturer = Mimecast Ltd
  Property (S): ProductCode = {C28136F7-F2C7-4426-B26F-F7E03922B34B}
  Property (S): ProductLanguage = 1033
  Property (S): ProductName = Mimecast Services for 32-bit Outlook
  Property (S): ProductVersion = 4.0.348.5166
  Property (S): ARPPRODUCTICON = MainIcon.exe
  Property (S): ARPHELPLINK = * address email is removed from the privacy *
  Property (S): ARPNOMODIFY = 0
  Property (S): Platform = *.
  Property (S): ROOTDRIVE = C:\\
  Property (S): MsiBitness = x 86
  Property (S): MimecastInstaller = *.
  Property (S): CAP_Common = *.
  Property (S): CAP_Common.Options = *.
  Property (S): CAP_Common.Options.Credentials = *.
  Property (S): CAP_Common.Options.ChangePassword = *.
  Property (S): CAP_Common.Options.Network = *.
  Property (S): CAP_Common.Options.Network.Read = *.
  Property (S): CAP_Common.Options.Network.Update = *.
  Property (S): CAP_Common.Options.Capabilities = *.
  Property (S): CAP_Common.Update.Manual = *.
  Property (S): CAP_Archive = *.
  Property (S): CAP_Archive.Search = *.
  Property (S): CAP_Archive.Search.Quick = *.
  Property (S): CAP_Archive.Search.Basic = *.
  Property (S): CAP_Archive.Search.Builder = *.
  Property (S): CAP_Archive.Search.Context = *.
  Property (S): CAP_Archive.Search.Recent = *.
  Property (S): CAP_Archive.Search.Favourite = *.
  Property (S): CAP_Archive.Search.Manage = *.
  Property (S): CAP_Gateway = *.
  Property (S): CAP_Gateway.Block = *.
  Property (S): CAP_Gateway.Block.Address = *.
  Property (S): CAP_Gateway.Block.Domain = *.
  Property (S): CAP_Gateway.Block.ReportSpam = *.
  Property (S): CAP_Gateway.Block.ManagedSenders = *.
  Property (S): CAP_Gateway.OnHoldItems = *.
  Property (S): CAP_Gateway.OnHoldItems.Personal = *.
  Property (S): CAP_Gateway.OnHoldItems.Moderated = *.
  Property (S): CAP_Gateway.OnHoldItems.Release = *.
  Property (S): CAP_Gateway.OnHoldItems.Block = *.
  Property (S): CAP_Gateway.Track = *.
  Property (S): CAP_Gateway.Transport = *.
  Property (S): CAP_Gateway.Transport.Secure = *.
  Property (S): CAP_Gateway.Transport.CCM = *.
  Property (S): CAP_Gateway.Transport.Stationery = *.
  Property (S): CAP_Gateway.Transport.Stationery.None = *.
  Property (S): CAP_Gateway.Transport.Stationery.Select = *.
  Property (S): CAP_Gateway.Transport.Attachments = *.
  Property (S): CAP_Gateway.Transport.Attachments.Convert = *.
  Property (S): CAP_Gateway.Transport.Attachments.Metadata = *.
  Property (S): CAP_Gateway.Transport.Attachments.StripLink = *.
  Property (S): CAP_Continuity = *.
  Property (S): CAP_Continuity.Mailbox = *.
  Property (S): CAP_Continuity.Mailbox.ReceivedItems = *.
  Property (S): CAP_Continuity.Mailbox.SentItems = *.
  Property (S): CAP_Continuity.Monitor = *.
  Property (S): CAP_Continuity.Monitor.Auto = *.
  Property (S): CAP_Continuity.Monitor.User = *.
  Property (S): CAP_Continuity.Monitor.Admin = *.
  Property (S): CAP_Continuity.Enable = *.
  Property (S): CAP_Continuity.Enable.Auto = *.
  Property (S): CAP_Continuity.Enable.Admin = *.
  Property (S): CAP_Piits = *.
  Property (S): CAP_Piits.Management = *.
  Property (S): CAP_Piits.AutoMount = *.
  Property (S): Global.Service.AccountType = *.
  Property (S): Global.Service.Username = *.
  Property (S): Global.Service.Password = *.
  Property (S): Global.WebProxy.Enable = *.
  Property (S): Global.WebProxy.Type = *.
  Property (S): Global.WebProxy.URL = *.
  Property (S): Global.WebProxy.Username = *.
  Property (S): Global.WebProxy.Password = *.
  Property (S): Global.Settings.IgnoreLocal = *.
  Property (S): Global.AutoUpdate.URL = *.
  Property (S): Global.AutoUpdate.Enable = *.
  Property (S): Global.Logging.LogDirectory = *.
  Property (S): Global.Logging.MaxFileSize = *.
  Property (S): Global.Service.MaxRolls = *.
  Property (S): Global.Logging.Level = *.
  Property (S): Session.Pits.FolderSyncInterval = *.
  Property (S): Global.Piits.MaxMessagesPerFolder = *.
  Property (S): Global.Service.InstallDirectory = *.
  Property (S): Global.Service.DataCacheSize = *.
  Property (S): Session.Continuity.PreDupeDuration = *.
  Property (S): Session.Continuity.PostDupeDuration = *.
  Property (S): Session.Continuity.HardFrequency = *.
  Property (S): Session.Continuity.SoftDuration = *.
  Property (S): Session.Continuity.EndContinuityExchangeAvailable = *.
  Property (S): Session.Continuity.EndContinuityMimecastUnavailable = *.
  Property (S): Global.Feedback.Recipients = *.
  Property (S): DefaultUIFont = *.
  Property (S): MSIRESTARTMANAGERCONTROL = DisableShutdown
  Property (S): REBOOT = ReallySuppress
  Property (S): OUTLOOK_VERSION = Outlook 2010
  Property (S): OUTLOOK_BITNESS = x 86
  Property (S): ErrorDialog = ErrorDlg
  Property (S): SERVICE_DIR = Windows Service Mimecast
  Property (S): SecureCustomProperties = NETFRAMEWORK40FULL; NEWERPRODUCTFOUND; OLDAPPFOUND; PREVIOUSVERSIONSINSTALLED; WIX_DOWNGRADE_DETECTED; WIX_UPGRADE_DETECTED
  Property (S): MsiHiddenProperties = _LicenseAgreed; CAP_Archive; CAP_Archive.search; CAP_Archive.search.Basic; CAP_Archive.search.Builder; CAP_Archive.search.context; CAP_Archive.search.favourite; CAP_Archive.search.manage; CAP_Archive.search.quick; CAP_Archive.search.recent; CAP_Common; CAP_Common.options; CAP_Common.options.capabilities; CAP_Common.options.ChangePassword; CAP_Common.options.credentials; CAP_Common.options.network; CAP_Common.options.network.read; CAP_Common.options.network.Update; CAP_Common.update.manual; CAP_Continuity; CAP_Continuity.enable; CAP_Continuity.enable.admin; CAP_Continuity.enable.Auto; CAP_Continuity.mailbox; CAP_Continuity.mailbox.ReceivedItems; CAP_Continuity.mailbox.SentItems; CAP_Continuity.monitor; CAP_Continuity.monitor.admin; CAP_Continuity.monitor.Auto; CAP_Continuity.monitor.user; CAP_Gateway; CAP_Gateway.block; CAP_Gateway.block.address; CAP_Gateway.block.domain; CAP_Gateway.block.ManagedSenders; CAP_Gateway.block.ReportSpam; CAP_Gateway.OnHoldItems; CAP_Gateway.OnHoldItems.block; CAP_Gateway.OnHoldItems.moderated; CAP_Gateway.OnHoldItems.personal; CAP_Gateway.OnHoldItems.release; CAP_Gateway.track; CAP_Gateway.transport; CAP_Gateway.transport.attachments; CAP_Gateway.transport.attachments.convert; CAP_Gateway.transport.attachments.metadata; CAP_Gateway.transport.attachments.StripLink; CAP_Gateway.transport.CCM; CAP_Gateway.transport.secure; CAP_Gateway.transport.stationery; CAP_Gateway.transport.stationery.None; CAP_Gateway.transport.stationery.Select; CAP_Piits; CAP_Piits.automount; CAP_Piits.Management; DefaultUIFont; Global.AutoUpdate.Enable; Global.AutoUpdate.URL; Global.Feedback.Recipients; Global.Logging.Level; Global.Logging.LogDirectory; Global.Logging.MaxFileSize; Global.Piits.MaxMessagesPerFolder; Global.Service.AccountType; Global.Service.DataCacheSize; Global.Service.InstallDirectory; Global.Service.MaxRolls; Global.Service.Password; Global.Service.Username; Global.Settings.IgnoreLocal; Global.WebProxy.Enable; Global.WebProxy.Password; Global.WebProxy.Type; Global.WebProxy.URL; Global.WebProxy.Username; MimecastInstaller; PLATFORM; Session.Continuity.EndContinuityExchangeAvailable; Session.Continuity.EndContinuityMimecastUnavailable; Session.Continuity.HardFrequency; Session.Continuity.PostDupeDuration; Session.Continuity.PreDupeDuration; Session.Continuity.SoftDuration; Session.Pits.FolderSyncInterval
  Property (S): MsiLogFileLocation = C:\install.log
  Property (S): PackageCode = {6C9809C5-9DBC-4683-AE5F-3E05D53939EA}
  Property (S): ProductState = 1
  Property (S): PRODUCTLANGUAGE = 1033
  Property (S): CURRENTDIRECTORY = C:\
  Property (S): CLIENTUILEVEL = 2
  Property (S): CLIENTPROCESSID = 3672
  Property (S): MsiRestartManagerSessionKey = b9237eca8dffb44583db9105bf61f283
  Property (S): VersionDatabase = 200
  Property (S): MsiSystemRebootPending = 1
  Property (S): VersionMsi = 5.00
  Property (S): VersionNT64 = 601
  Property (S): WindowsBuild = 7601
  Property (S): ServicePackLevel = 1
  Property (S): ServicePackLevelMinor = 0
  Property (S): MsiNTProductType = 1
  Property (S): WindowsFolder = C:\windows\
  Property (S): WindowsVolume = C:\
  Property (S): System64Folder = C:\windows\system32\
  Property (S): SystemFolder = C:\windows\SysWOW64\
  Property (S): RemoteAdminTS = 1
  Property (S): TempFolder = C:\Users\TECH~1.SUP\AppData\Local\Temp\
  Property (S): CommonFilesFolder directory = C:\Program Files (x 86) \Common Files\
  Property (S): ProgramFiles64Folder = C:\Program Files\
  Property (S): CommonFiles64Folder = C:\Program Files\ Files\Fichiers
  Property (S): AppDataFolder = \\gblon-v-fp001\users$\tech.support\Application Data\
  Property (S): FavoritesFolder = \\gblon-v-fp001\users$\tech.support\Favorites\
  Property (S): NetHoodFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Network Shortcuts\
  Property (S): PersonalFolder = \\gblon-v-fp001\users$\tech.support\Documents\
  Property (S): PrintHoodFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Printer Shortcuts\
  Property (S): RecentFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Recent\
  Property (S): SendToFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\SendTo\
  Property (S): TemplateFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Templates\
  Property (S): CommonAppDataFolder = C:\ProgramData\
  Property (S): LocalAppDataFolder = C:\Users\tech.support\AppData\Local\
  Property (S): MyPicturesFolder = C:\Users\tech.support\Pictures\
  Property (S): AdminToolsFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start administration Tools\
  Property (S): StartupFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start demarrer\programmes\demarrage\
  Property (S): ProgramMenuFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu\Programs\
  Property (S): StartMenuFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu\
  Property (S): DesktopFolder = \\gblon-v-fp001\users$\tech.support\Desktop\
  Property (S): Font = C:\windows\Fonts\
  Property (S): GPTSupport = 1
  Property (S): OLEAdvtSupport = 1
  Property (S): ShellAdvtSupport = 1
  Property (S): MsiAMD64 = 6
  Property (S): Msix64 = 6
  Property (S): Intel = 6
  Property (S): PhysicalMemory = 4027
  Property (S): VirtualMemory = 5339
  Property (S): AdminUser = 1
  Property (S): MsiTrueAdminUser = 1
  Property (S): LogonUser = tech.support
  Property (S): UserSID = S-1-5-21-583907252-2049760794-725345543-5685
  Property (S): UserLanguageID = 2057
  Property (S): ComputerName = OSLLONPC052
  Property (S): SystemLanguageID = 2057
  Property (S): ScreenX = 1024
  Property (S): ScreenY = 768
  Property (S): CaptionHeight = 22
  Property (S): BorderTop = 1
  Property (S): BorderSide = 1
  Property (S): TextHeight = 16
  Property (S): TextInternalLeading = 3
  Property (S): ColorBits = 32
  Property (S): TTCSupport = 1
  Property (S): Time = 10:38:26
  Property (S): Date = 04/09/2013
  Property (S): MsiNetAssemblySupport = 4.0.30319.1
  Property (S): MsiWin32AssemblySupport = 6.1.7601.17514
  Property (S): RedirectedDllSupport = 2
  Property (S): MsiRunningElevated = 1
  Property (S): The privilege = 1
  Property (S): Name of USER = Oriel securities user
  Property (S): COMPANYNAME = Oriel Securities Ltd.
  Property (S): basis of DATA = C:\windows\Installer\14b48052.msi
  Property (S): OriginalDatabase = C:\windows\ccmcache\4\Mimecast4.0.msi
  Property (S): UILevel = 3
  Property (S): ACTION = INSTALL
  Property (S): OUTLOOK_INSTALLED = TRUE
  MSI (s) (54:F8) [10:38:26:532]: see clean files/packages, if there
  MSI (s) (54:F8) [10:38:26:532]: MainEngineThread returned 1603
  MSI (s) (C 54:4) [10:38:26:542]: RESTART MANAGER: closed Session.
  MSI (s) (C 54:4) [10:38:26:542]: sequence number number for this installation system restore.
  = Logging stopped: 04/09/2013-10:38:26 =.
  MSI (s) (C 54:4) [10:38:26:542]: strategy user 'DisableRollback' is 0
  MSI (s) (C 54:4) [10:38:26:542]: policy value 'DisableRollback' Machine is 0
  MSI (s) (C 54:4) [10:38:26:542]: meter is incremented to disable the stop. Counter after increment: 0
  MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3:2
  MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3:2
  MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3:2
  MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3:2
  MSI (s) (C 54:4) [10:38:26:542]: disable the stop against the decrement. If counter > = 0, will be denied the stop.  Counter after decrement:-1
  MSI (s) (C 54:4) [10:38:26:542]: restoration of the environment variables
  MSI (s) (C 54:4) [10:38:26:542]: object to destroy RemoteAPI.
  MSI (s) (54:B8) [10:38:26:542]: end of thread Custom Action Manager.
  MSI (c) (58:88) [10:38:26:542]: disable the stop against the decrement. If counter > = 0, will be denied the stop.  Counter after decrement:-1
  MSI (c) (58:88) [10:38:26:542]: MainEngineThread returned 1603
  = Recording stopped: 04/09/2013-10:38:26 =.

  Appreciate that any direction. Seems that maybe the MSI package might have broken this machine

  Hi Dan,

  This computer is on a domain network?

  I suggest that post you the question in Mimecast forums for more information support:

  Support community-powered Mimecast

  https://community.Mimecast.com/Mimecast

  Hope this information helps.