Working Smartphones no blackBerry shortcuts

Hello

I am facing a problem with my bb

None of the shortcut works.

for example if I am on the record and push the b-> bottom or the t-> top does not.

in comparison with other colleagues who work (same model)

and last thing, how can I switch to the next msg (old) unread?

Thank you and best regards from Greece

Have you tried other hotkeys like U or more?

Perform a batterypull (remove the battery for about 30 seconds and then put the new one) and check if it works after that.

Tags: BlackBerry Smartphones

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