Wrong email of BBM, I can't reset PW my link

Hello

Ive just noticed that I put the wrong e-mail address (theres a few letters and numbers missing) for my BBID and now I cannot receive my PW reset link to change my PW which I forgot.

Hope it makes sense. Help, please!

Hi @MJRose

Unfortunately the only option is to create a new BlackBerry from an e-mail address incorrect ID was used

"If the BlackBerry ID password is forgotten and the BlackBerry ID email address is no longer accessible (such as and change the ISP or another deleted email account) a new ID BlackBerry would need to be created." See KB24062to create a new BlackBerry ID. »

Source; KB26361 - how to change or reset the BlackBerry ID password

Tags: BBM

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