Xbox 360 wired remote does not

Well, yesterday as I bought a new wired controller to play in my PC and tried on my home cousin´s, I installed the drivers and everything worked fine. The problem is that I tried to use it in my pc today and I have errors during the installation of the drivers, I looked for a solution on the internet but nothing works when I try to install the drivers (also, when I plug it to the computer, the guide button flashes once and turns off)

Note: Yes, I tried to plug the usb key in all ports but nothing works

Note 2: I have already uninstalled and reinstalled the program and I run it in compatibility mode with Windows 7 but when I click on "Finish" at the end of the installation it gives me this error: "'Setup cannot continue because an unexpected error has occurred" "

Note 3: I already contacted Xbox support, but they told me to go to the support of Windows and Windows support only offered to buy ENSURES

Hello

The Microsoft Community (formerly answers) has no influence on the XBox or XBox Live
If you need to contact them.

With the help of the joystick Xbox 360 for Windows
http://support.Xbox.com/en-us/Games/PC-games/Xbox-controller-for-Windows-Info

Set up your Xbox 360 for Windows controller
http://support.Xbox.com/en-us/Games/PC-games/Xbox-controller-for-Windows-Setup

Troubleshoot your Xbox 360 for Windows controller
http://support.Xbox.com/en-us/Games/PC-games/Xbox-controller-for-Windows-help

For most of the problems of Xbox:

XBox - Support
http://support.Xbox.com/en-us/pages/default.aspx

XBox - Contact us (support)
http://support.Xbox.com/en-us/contact-us

XBox - Support Forums - and my XBox (top-right)
http://forums.Xbox.com/

Xbox technical support phone number

  • Toll-free: (800) 4MY-XBOX or (800) 469-9269

Opening hours: 600 PM 2200 h / Pacific / daily

International (direct line in the U.S.): 425-635-7180

XBox LIVE - Service status
http://support.Xbox.com/en-us/Xbox-Live-status

Manage the XBox Live account
http://support.Xbox.com/en-us/billing-and-subscriptions/account-management/Xbox-Live-account-management

XBox Live Sign-in problems
http://support.Xbox.com/en-us/billing-and-subscriptions/Windows-Live-ID/Xbox-Live-sign-in

Xbox - Feedback
http://Xbox.uservoice.com/

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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    http://support.Xbox.com/en-us/Games/PC-games/Xbox-controller-for-Windows-Info

    Set up your Xbox 360 for Windows controller


    http://support.Xbox.com/en-us/Games/PC-games/Xbox-controller-for-Windows-Setup

    Xbox controllers, headsets and wireless accessories

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    Troubleshoot your Xbox 360 for Windows controller


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