Xbox music app on windows 8 will not open

I tried all the method. Still not the case, I can open music app if I fish upwards by opening an audio file. Another question I got the error message to download the latest app, that I already have, which causes me not able to download the music I buy on music store.

Separated from -.

https://answers.Microsoft.com/en-us/Windows/Forum/windows_8-pictures/Xbox-music-app-on-Windows-8-computer-wont-open/63a2e079-e781-4c15-9e71-4d8d0cb21bb9

Hello

I understand that you are facing problems with the musical application of Xbox and I also see that you have tried the troubleshooting following this thread.

Follow a few troubleshooting steps and check if that helps.

Method 1:
Licenses of app Sync
If a license for an application is not synchronized with the license installed on your PC, the application may stop working.

To synchronize your licenses app, follow these steps:

  1. On the start screen, click on store to open the Windows store.

  2. Drag from the right edge of the screen, and then click settings.

  3. Click App updates.

  4. Click on Sync licenses.

Method 2:
Check if the application is blocked by Windows Firewall.
By default, some applications are blocked by Windows Firewall in order to make your PC more secure. To work properly, you may need to allow an app to receive information through the firewall. For more information, see the section "Allow an app to receive information through the firewall" Windows Firewall from end to end.

Let us know if it helps. If the problem persists, we will be happy to help you.

Tags: Windows

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