Z10 Z10 broken blackBerry

Dear Sirs,

I bought a BB [deleted] Z10 in Accra - Ghana when I lived here 22/07/2014.

Then, I go back to my country Portugal and now the phone is broken, it doesn't turn at all and nothing seems to be broken out.  Since there is no authorized representative of Blackberry that I could find, how can I get to repair either under warranty or if the dysfunction is for other reasons?

Portuguese network providers said they not my phone service or accept guarante because he wasn't purchached in them.

Best regards

Jacome of Bruges

MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

Hello and welcome to the community!

Please see this "sticky" post, and the son to which it connects, for more useful information to guide you as you go:

I hope that this information will be useful to you. Unfortunately, what they tell you is probably accurate. Your warranty service is provided by the place of origin of the purchase you and does not transfer. Some in your situation had to send their device to their place of origin of purchase for this service. It is difficult for people in your situation, and I sympathize with... but unfortunately there is nothing that here we can do to change what is established by contract.

See you soon and good luck!

Tags: BlackBerry Smartphones

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