Z10 Z10 My BlackBerry automatically deletes all data every time I restart phone

I don't know what the problem with my Z10 since last weekend, I noticed that any time my phone restarts all my data are deleted. I thought it was a minor problem new Apps I downloaded and deleted but there are still the stills. So I decided to delete my phone to factory settings and restore from a previous backup dated (02/02/2015) that i made before I upgraded to OS 10.3.1.2243. It has now got worse I can't even restore my previous backup as my phone, that's why, when the phone restarts after backup restoration as it does normally goes back to factory settings. I tried following the education provided by Blackberry to fix the bug in this link http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=42944EB3464C0DAD08639BF5A8C876B0?... .

Yet he said that "the solution is not applicable to this device. Pls I need urgent help because it is obvious that the new OS 10.3 has problems, can't use my phone at all so no contacts on the left

Yes everything works perfectly now and hope that it works for you. Check what blackberry support asked me to (see link)http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB36747&sliceId=2&cmd=displayKC&d which did not work so I continued to audit information on this forum who directed me to this site http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using... the idea here is to go back to the old OS) in order to go down and my phone is on the right track. what I did was run a full backup first, demote to 10.2 from the link above that he's clear all data and install a new OS, so I restored my files back. It takes a long time to download and install, but I'm happy, its working now (about 3 hours in total).

The good funny thing is that I downloaded the version 10.2.1.3253 of the software , but for some reason any post-installation he became 10.3.1565 and works perfectly. for installation, I followed the instructions on this site checking a link http://www.blackberryos.com/blackberry-10-os/37518-how-install-leaked-os-onto-your-blackberry-10-sma...

Hope this helps, and make sure you follow each step by step.

the next time that I will be very careful before putting him give at least 4 months before so I can assure people that an update is bug free

Tags: BlackBerry Smartphones

Similar Questions

  • HP 7 G2 1311: my Tablet HP 7 G2 1311 deletes all data after shootdown or restart

    Hi, I have bouth a HP 7 2 13 11 compressed a few months ago. It was working fine just a month ago, he started to remove all data after it ran out of battery or if I want to close it and turn on the back.

    In all cases when the Tablet is turn off and then turn on again, it performs a factory reset and deletes all the data, all the apps and everything and I have download and configure everything again. Do not know what I have to do?

    Please, I appreciate your help!

    concerning

    Hi @Dalejandro,

    Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff.

    I understand that you have a problem when the tablet shuts off and turns on it does a factory reset and remove all data. I'd be happy to help you!

    I suggest that you try to download another version of the Android OS. Please find the link below:

    http://HP.care/2bMBdPf

    Let me know how it goes!

    Kind regards

  • Hello. I have perchased the new iphone, and I gave my old iphone to my little brother. I erased all the content and the date in the settings menu. This will automatically delete all my photos data old messages etc. thanks

    Hello. I recently perchased the new iphone, and I gave my old iphone to my little brother. I erased all the content and the date in the settings menu. This will automatically delete all my photos data old messages etc. thanks

    Follow the directions here: what to do before you sell or give away your iPhone, iPad or iPod touch - Apple Support before giving the phone to your brother. -AJ

  • I have a macbook pro and airport Time capsule and want to delate all data on Time capsule. How this is done

    I have a macbook pro and airport Time capsule and want to delate all data on Time capsule. How this is done

    Open Airport utility, select the Time Capsule and then use the option erase to erase its contents.

    How to check or erase a disc AirPort Time Capsule - Apple Support

  • is this a correct way to write data every time the loop is executed?

    I created a VI, and my goal is to save data every time the loop is executed. So far, I only learned to write binary file... I wish I could write numeric value directly...

    The only problem is that I am not if my method is correct, because I'm afraid that each time that the loop is executed, the previous binary data will be replaced... I don't want that occur.

    Do you think that my logic is appropriate in what concerns the registration data?

    Thank you!

    Your logic is fine. You replace data because the file pointer will be that your data is written. If your program stops, and then you restart, and you want the data to add to the file, you can use the file value position VI and the pointer value 0 bytes of the end. set this position once, after you open the file (so out of the loop) and then data will be added.

    If what you mean by "write a number directly," is to write something in a human newsfeeds format, you can use writing to text file instead of writing to a binary file. Then, use the VI format string or fractional number string VI to convert your double into a string and write it.

  • In Vista, after you delete all data on hard drive, now get the access denied error

    I deleted all the data from my hard drive. everything works, but I can't copy or move my files anywhere. When I opened my hard drive, access is denied. I connet Internet can´t or other. I ve tried to use the restoration of the system, but still the same.

    Hello

    ·         You met any question which did you to remove the data from the hard drive?

    ·         What happens when you try to connect to the internet?

    ·         How the hard drive is connected to the computer? Thanks to a USB or SATA cable?

    Method 1:

    Take possession of the location/folder where you want to copy the files to:

    To take ownership of a file or folder

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-access-denied-when-opening-files-or-folders

    Method 2:

    Try checking the boot, if the problem persists:

    http://support.Microsoft.com/kb/929135

    Note: Place the computer to normal startup by following step 7 from the link above.

  • Classic BlackBerry BB Classic - all data lost after reboot

    After turning on my classic Blackberry all data had disappeared - even no more e-mail accounts. Just like a reset is complete. Can anyone help?

    This could give a try. If it does not work or solve the problem then I would suggest to contact your carrier to get recovery for BlackBerry for resolution.

    http://www.BlackBerry.com/BTSC/KB36747

  • BlackBerry 10 delete all contacts

    I get a replacement phone - I have backed up my contacts, but how do I delete all contacts on my device without having to do it one by one?

    You want to delete ONLY your contacts, but none of your other personal information?

    If you get rid of the Q5 and it will not be use anylonger... you do a security wipe:

    BlackBerry Smartphone must be wiped Security before the transfer of property

    Who help you?

  • BlackBerry smartphones, deleting all messages at once

    How to delete all messages/photos at once, instead of one?

    To remove texts/emails etc. just highlight the date in the menu folder message and press on > remove prior - you hold down the shift key and highlight the menu and delete the list in this way.  Before deleting is easier.

  • BlackBerry smartphones delete all emails

    Hey there. Someone knows a way I can delete all emails on

    my BlackBerry without messing up the emails on my desktop?

    I can't find a feature that lets select me all or delete all, etc..

    Maybe I can't see the forest through the trees... Help, please.

    Thank you!

    The first thing first, you must set your device take when you delete the e-mail of the device does not remove on the desktop as well.

    Go to your e-mail messages > click menu > scroll down to options > email reconciliation > change the DELETE option on: pocket.

    Save your options.

    Delete mail device then.

  • How can smartphones blackBerry I delete all my contacts?

    Hi all!

    I just want to know if it is possible to delete all my contacts (on the phone memory) only once, because delete them one by one is a little annoying...

    Thank you

    Val

    Yeap this is possible.

    Connect your device with BlackBerry desktop manager. Go to the black and restore-> Advanced-> on the right Board, you will see all the databases of device. Select Address Book - All and click clear.

  • BlackBerry Smartphones can receive data from bluetooth to other phones?

    Just got my blackberry "BOLD" yesterday but I am incapable of adult data to other phones via bluetooth. I have synced with devices and I am able to transfer my BlackBerry to them.

    Is there a setting on the phone that automatically kicks right now? I have the phones as being approved and encryption turned off the coast of the ease of fo but without success.

    any help would be greatly appreciated

    concerning

    S. Kelly

    I'm just rephraseing Amberlodge1 words ' Just pair your device and then send the content via Bluetooth. " Now go to your media application-> go to the appropriate content folder-> click on the Menu button and select Rbeen Using Bluetooth. »

  • Blue screen of death! Will not start at all. Every time, it's a different error.

    Several times, I get the BSOD. Whenever it happens that there are various STOP codes and errors. I haven't added a new hardware or software on this computer. Just performed an automatic update Micrdosoft and restarted on its own and the BSOD appeared. I rebooted several times and get the BSOD every time. I can't get the system to boot at all. He's coming to my office for about 30 seconds, then BSOD!  I tried starting my CD-ROM and using the last configuration that worked but I still get BSOD! Here are some of the things that I got:

    STOP: 0x0000008E (0xC0000005, 0xAE29D527, Ox00000000) SSMEVENT. SYS-address AE29D527 base at AE288000, time stamp 4f1DAD9c

    FltMgr.sys PAGE_FAULT_IN_NONPAGED_AREA B9E4CA23 base at B9E4C000 datestamp 480251da
    Still, whenever I restart I get all the new info! Help, please!
    Karen

    Hello

    See the following steps and check:

    Step 1:

    What to do if Windows does not start correctly

    http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

    Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed. System Restore helps you restore system files from your computer to an earlier point in time.

    Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost

    Note: Trying to back up all important data before you perform a custom or clean installation

    Step 2:

    How to fix a blue screen stop errors that cause Windows Vista to shut down or restart unexpectedly

    http://support.Microsoft.com/kb/958233

    Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

    Note: Trying to back up all important data before you perform a custom or clean installation

    Hope this information helps.

  • Windows Millenium every time I start it needed the date every time

    whenever I start need to put the date and time on it

    Hi Alexander,.

    Unfortunately, Windows Millennium Edition has reached end of support:

    http://www.Microsoft.com/Windows/support/endofsupport.mspx

  • BlackBerry Z10 z10 tuning blackberry automatically stops

    my blackberry z10 is shut down automatically and it opens when I press the power button, sometimes it is tuning out and tuning on automatically it's ancestral 1 - 2 times load at the same time. I also have factory reset it, the problem is always the same. then you can tell me what should I do?

    Fold a small piece of paper and place it along the top of the battery (at the top, opposite the end with the contacts). See the image below where are the Red arrows.

    Try a few days and see if restarts persists.

Maybe you are looking for