Customer Relations

First, sony customer service is outsourced and is a nightmare to work with.  The Lady on the phone barely spoke English and refused to listen to what I had to say.  She adheres to her script and wouldn't let me speak to a Manager and refuses to under

It started in February 2015 with the VAIO, I bought in 2013. So fast discharged battery and power plug appeared to shake. I had to move out of the country in April 2015, and I needed to have a laptop with me, so I thought that 2 months would have bee

First of all, I would like to begin by expressing my satisfaction with my sony notebook for the first year and a half of property, it has proved capable of anything, that I asked. Until last Thursday, I was a completely satisfied customer of sony. Le

What happens on the sony style site, I had recorded products in this regard.  now I can't find them or change my e-mail to my new address

Good evening! Why lately company does not release smartphones with screens 4 inches? Me as a person with small hands, it is very difficult to work with models even 4.3 inches. Now, I have Sony Xperia P. Very comfortable: fit to display me size metal

What should do? I have a Sony KDS50A2020 tv.  I need an optical block for my tv, my screen is less red green or real. After several seraches of the internet, I discovered that this TV has a reminder and a right of class action suit several years back

Hello. I have a Sony SW2. Like to say that the subject screen cracked for some unknown reason.

I bought a Playstation 4 at the beginning of April.  Not 3 months later, the coating of rubber on the analog sticks has already begun to wear out.  We don't him have not done anything out of the ordinary, but playing games on the system and it is ext

The object contains the word my question

It's too late to get a refund from the seller. I did not notice anything until about 45 days in the port of the band. But it was getting pretty bad. I would really like some kind of restitution. That will turn into a waste of money really because I c

The application youtube for the ps vita is the source of many problems and all sorts of problems for me... the main issue he won't let me write reviews... Please solve this problem as soon as possible... Please.  I can't take more of this nonsense th

any help?

I've updated my Xperia Z Ultra 4.4.4 Android and the extension of the management of the calls of the Smartwatch quit 2 works correctly. It blocks the connection between the watch and a phone. I also have one phone other than Sony with Android 4.4.4 t

the speaker symbol on the lower right corner of my laptop has the symbol 'x' muted.  However, the volume does not increase.  Can anyone help?

Is the laptop battery for the compatible SVE14125CXB on drums for the VPCEB11GX?

How clear the tape when I'm done with the dictation?

Hello Please help me with the id tkt 14052304679 and job no.. W114052304679 who is not set for more than 5 weeks. Also kindly give me the escalation matrix escalate unresolved problems. Let me know if you need other information. Thank you for your co

I need to know how to set up a hdr-cx230 for timelapse; I'm desperate!

At Sony disconitnued DSLR A65 and if so it will replace with a similar model (price & features) in the near future?

I wish that this escalation to a higher level of SONY, as sony very frustrated customer. I bought a sony 46 '' LED TV and bought additional 2 years of extended warranty, everything went well past a year. My TV had problems after a year and I called S