1 unread blackBerry smartphones
I still have a 1 unread message indication, and I read all my messages.
How can I get rid of him?
Thank you
If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:
Try these options:
- Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
- Messages > saved Messages
- Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
- Defiler, scroll to the top of the page of the message file, above the menu date heading, click or tap to MARK PRIOR OPEN
- Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
- Clean and reload your OS.
Tags: BlackBerry Smartphones
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Hello and welcome to the community!
With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):
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- KB00510 How to register a BlackBerry smartphone with wireless network
- Please wait a 'registration' message reach your Messages application
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3) restart
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- See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.
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Messages can take many forms, with emails using only a subset of the possible types total of messages. So, I suggest a search of message:
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Hello Chantal96
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If you have already read and deleted then you perform a traction battery restart after that, most often those are sort of kind of notification of update of the entire application you have installed on your device. You can open BlackBerry App World. Go to My World and check if updates are available for all apps.
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Hi mc_selvendran
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Sometimes a simple restart battery pull is able to solve this problem, but always on your home screen, open the main Message box > highlight a day say today > press the Menu key > click Mark read beforehand. Finally, perform a restart battery pull by removing the battery while your device is turned on, wait a minimum then reinsert back. After the reboot, see if the problem resolves.
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If maisl isn't here as stated above then you must erase your SMS database.
To clear the TEXT completely check following the steps:
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- Double-click on the backup and restore, and then click Advanced.
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Hello and welcome to the community!
I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):
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Hi and welcome to the Forums!
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