1102w won't print via USB

We have a 1102w currently used via USB.  It works perfectly with the macbook from my wife and my computer laptop windows 7.

I have a macbook pro with the OSC v 10.9.5 and went through the routine to add printer, but when I print I can see that the document will print to the queue, the print queue empties but the printer does not print the document, the blue light flashes but no printing... any help in getting this problem would be greatly appreciated.

Hi @richardskelt ,

I see by your post that you can't print via a USB connection on the computer of 10.9, but you can print on the Macbook and the Windows 7 laptop. I will do my best to help you with this problem.

Connect the printer directly to the Mac USB cable and run the updates Apple to install the printer.

Verify that the correct driver for the printer name is listed.

Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (P1102w)

If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

Test the printer.

If you're still having problems, follow these steps:

Fix permissions of the drive on the Mac:

Close all applications.

In the Apple menu, click OK, click Applications, and then click utilities.

Double-click disk utility.

Highlight your hard drive / partition on the left.

Click on check and then repair disk permissions.

Restart the computer...

Reset the printing system:

Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

Click the Apple icon, and then click System Preferences.

Click on Printers & Scanners.

Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

Click OK to confirm the reset.

Type the name and the correct password.

Click OK to reset the printing system.

Then click on the + sign to add the driver, you may need to click the drop down menu to select the name of the printer, and then click the Add button.

Test the printer again.

If you need help, let me know.

Good day!
Thank you.

Tags: HP Printers

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