13 elements cannot validate serial number. Grrrrrrrrrrrr!
Hello. I recently bought 13 items. During the installation, he prayed that I have validated my serial number. But the program would not go online to do so. The message keeps repeating "please go online to validate your serial number. I registered my adobe account and uninstalled and reinstalled the program, but the problem persists. My internet is fine and my internet security is disabled. Please help because for now I can't use the program at all. I don't know why they make it so difficult... See you soon
Log, activation, or connection errors. CS5.5 and later versions
Tags: Adobe
Similar Questions
-
Hi bought first 14 elements I used the activation code to get the serial number, but when I type the SN it says we cannot validate serial number
any help
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
-
Adobe cannot validate serial number / connect to the Internet
I recently bought Adobe Premiere Elements 14 (March 1) and for some reason, it won't let me validate my serial number. My internet works perfectly fine, but Adobe insists on the fact that I need to establish a connection to validate my program. I'm on Windows 10. Any help would be greatly appreciated, I need to solve this problem as soon as possible so that I can continue my work.
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
-
New installation (DVD) of Photoshop/Premier Pro 12 elements. Serial number will not be validated. The notice says "please connect to the internet to validate your serial number. I am on the internet and am 'connected' with my Adobe ID, then the next screen tells to connect me...? help you all
Windows Home Premium 7
Service Pack 1
Hi smarterthanthis,
You are on a managed network?
- Reset the hosts file:
Windows
- Click Start > run, type % systemroot % \system32\drivers\etcand press enter.
- Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
- Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
- Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
- Save and close the file.
- Mac OS
Log in as an administrator to change the hosts file in Mac OS.
In a Finder window, choose go > go to folder.
- Type / etc.
- Select the hosts file and open it.
- Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
- Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
- Save and close the file.
See the article: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html in the case of other issues.
Kind regards
Romit Sinha
-
I bought PES 14 and cannot validate serial number, please help!
Dear Adobe,
I bought PSE14 online, paid by credit card.
In my account, I received a download for PES 14, begin, download had no problem with the commissioning, I get the screen to validate my serial number received.
When I want to post, I get the message to connect to the internet to validate, internet is available!
It of the message, can anyone help me solve this problem?
mvgr, Matty.
wrong key, I contacted the chat, it connect with technical support, they
all the time, checked several parameters, the problem was the host file, the file has blocked files, after this validation file cleanup proceeded without problem.Thank you cat!
As John Smith, the answer was already in your answer, thank you for this!
Problem solved!
Regards, M.
-
Hi, I just purchased Lightroom 6, downloaded online and when I install, after entering the serial number I got, he said "it is not possible to validate the serial number for Adobe Lightroom this. "Contact with the customer:
You have any ideas what may be wrong?
Thank you!!!
Hi erosalbarran,
Please try the steps that might help you below:
Mac:
Open a Finder window. Choose go > go to folder.
Type "/ etc" (make sure that you are signed in as an administrator).
Select the hosts file and open it.
Find all entries that refer to activate.adobe.com and remove them. For example, 127.0.0.1 activate.adobe.com and delete it.
Save the file and close it.
Windows:
Go to C:\Windows\System32\drivers\etc
Select the hosts file and open it.
Find all entries that refer to activate.adobe.com and remove them. For example, 127.0.0.1 activate.adobe.com and delete it.
Save the file and close it.
Please check the section below which may help you:
Error cannot validate serial number | CS6 (work for Lightroom as well)
Concerning
Sarika
-
I can't validate serial number
Hola?
No puedo validar el mi serial number Adobe Acrobat
Duplicate thread:
Please see this thread for the same problem: I can not validate serial number
-
My new Adobe Acrobat DC don't validate serial number Adobe has released me. This is the version of the student/teacher software
Debbie !
Please check if it works. Unable to validate the serial number
Concerning
Stéphane
-
Adobe elements not accept serial number [has been much longer]
How can I get adobe to accept the serial number that came with my software adobe photoshop elements as real serial number 14? This experience of purchasing adobe lasts for 4 days and I feel scammed.
You sent us the new n serial after the Swap of the platform, please check your email.
Technical support article
Exchange a product Adobe of a different version of the language or platform
Kind regards
~ Mohit
-
Someone had a problem installing Photoshop elements with the serial number provided with the product? I don't know how to fix this, I can't afford to just throw this product and buy the most expensive suite.
Please visit: https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
I hope this helps.
Concerning
Megha Rawat
-
Validate serial number for Adobe Photoshop elements on Windows 7 14
I've seen others of this type, but I've not seen a solution. I get the message: we are unable to validate this serial number for Adobe Photoshop elements 14. I have Windows 7. Any advice?
Error: "serial number is not valid for this product". Adobe Creative Suite
or
Serial number and activation support (non - CC) https://forums.adobe.com/thread/2041990
-
problem installing LR6 cannot connect pour validate serial number
The software wonder son to start, connect to validate the serial number: Impossible.Pas other choice, so the software does not open
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
Mylenium
-
Hello
I just bought photoshop elements and cannot type my serial number. Do not type the letters, but the numbers will be. Have you ever heard something like that? Can you help me?
You may have a redemption code that must be converted to a serial number.
https://helpx.Adobe.com/x-productkb/global/find-serial-number.html
-
EliteBook cannot read serial number?
Trying to help my niece with the recovery disc for his laptop (elitebook). Rang HP support, but they ask me a serial number.
The problem is, I can't read it all. The sticker has partially melted when my (N) had to throw away the battery. We had to use kitchen gloves, it was so dang hot.
She can always use using the power adapter, but the laptop is stuck on the update 1 of 3.
What can we do to solve this problem. HP will not continue the call without the serial number, only 3 numbers or letters, that we cannot read.
Also, if you know batteries for it (overheating) why put the serial number above?
You would have to ask this question of a person at HP, I guess to get an answer. That is perhaps why it is in the BIOS as a second source - in case something happens to the label.
Personally, I've owned many laptops & never had a battery overheating in this measure, so I don't think it's a question that common. -
I just bought a photoshop elements 14. the serial number does not work!
I had a test now, I bought the product, and when I type the serial number seems to not recognize serial number, given to me at my e-mail address! Why?
Key issues of the evidence cannot be resolved through Adobe Chat. "There is no other way!
Attention, sometimes you must insist on talking to someone else because the person that you have reached is clueless and is unable to help you. It's frustrating the way chat sometimes but stick to your guns if necessary. If you do, you will be operational without delay.
Use the chat here:
Maybe you are looking for
-
Toshiba Satellite 1730, the upgrade of my hard drive
My friend told me that I had to upgrade my laptop hard drive (but he didn t say how to get this done)! Is it possible to do this? And if so, how can I do?
-
How can I uninstall bit torrent, it won't let me
How can I get rid of the torrent direct bit that he wont let me not uninstal it
-
Where can I find a driver for - Canon Powershot S300
Where can I find a driver for the Canon Powershot S300?
-
KB2686509 repeatedly fails with ErrorCode 0x8007F0F4
KB2686509 repeatedly fails with ErrorCode 0x8007F0F4
-
Upgrade Acer Aspire E 15 departure ES1-512-C5YW!
Hello I just bought this new laptop and I am really considering to upgrade (if possible): -I want to upgrade the CPU (to an I5 or I7) processor -RAM (8 GB) -The hard drive to SSD (1 TB SSD) + If this is possible please also mention compatible parts.