15 - f010dX: after upgrading Windows 10, portable falling overslept... and nobody cares

so, it was a waste of time. Laptop won't sleep revivie is allowed to standby and the time-out.

I noticed that if I push the sleep using option th escreen, everything closes AND then restarts when I press the keys or move the mouse.

But if it expires to go to sleep, the mobile half is off (screen goes off, but seeing network port, wireless light ensures seeing a player of Alexis stay on) and requires dwon pwoerd full power upward.

So, the things I've tried:

Fact this keyboard is allowed to wake up the device
Driver graphic uninstall/upgrade

Reianstall and deleting driver keyboard

Reversion of the BIOS to 8.1

Eve never extended the value

Sleep set to default HP for the power settings.

each fix that it sorta work for until the next power cycle, then the problem comes back.

Then, I got support from HP on the line. Guess what we did?
Fact this keyboard is allowed to wake up the device

Driver graphic uninstall/upgrade

Reianstall and deleting driver keyboard

Reversion of the BIOS to 8.1

Eve never extended the value

Sleep set to default HP for the power settings.

Has worked for a few days, then stopped, same symptoms. Half goes back to sleep and locks during the time-out period.

Then, I got Support HP on the phone again.
Oopsie, they said that I had to return to 8.1, then immediately do an upgrade to 10 and update all the drivers before you reinstall my programs.
Hours of my time later...

... Guess what? It still does not work.

The saddest is that HP/Microsoft knew this problem in APRIL when beta-testers HP I said... and they have nothing doing. I bought the PC because the large sign abpove he says ' buy now and move to 10 free windows later.

so, it would be a big ol' ' no. HP solution? Back to 8.1.

Someone at - there another solution or am I done with HP products forever once it dies (which will be soon and unexpectedly, I'm sure).

BTW... I did windows 10 don't upgrade on our Dells at work, as well as my 3 Surface Pro... no problems.

Windows Media Creator is here https://www.microsoft.com/en-gb/software-download/windows10

Tags: Notebooks

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