15 G-212NL HP: HP 15G 212 BROKEN HINGE LAPTOP NL

HI, the left hinge of the laptop of my girlfriend broke: it started with a gap between the bezel and the screen that does not have a link initially to the hinge. So I decided to remove the bezel of the screen to look underneath and I realized that the left hinge was broken and the plastic screw holes have been broken too and fell outside the coverage they were attached. I am sincerely disappointed by that because the laptop is immaculate and has never fall on the floor or something like that. The laptop is 6 months and still covered by the warranty.

Could you please tell me if I can get the phone repaired? also? the laptop was purchased in Italy and my girlfriend is currently living in the United Kingdom.

Please let me know

Thank you very much

@LordNelson84

I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).

Tags: Notebooks

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