2 creative clouds on a single computer! I have the license for Illustrator and Acrobat DC. Customer uses my computer and has a license for Illustrator. How to make this work on computers? I could not use the Acrobat DC.

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• I have a subscription for photography (photoshop/lightroom) after a few days of testing, but the window of my creative cloud always tells me that I have 25 days to test and he should buy photoshop. What does that mean?

  I have a subscription for photography (photoshop/lightroom) after a few days of testing, but the window of my creative cloud always tells me that I have 25 days to test and he should buy photoshop. What does that mean?

  Hi Kai,

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  However, the Adobe ID on the forums has no active members under him. Please confirm the other Adobe Id under which the subscription can be.

  
  

  Kind regards

  Sheena

• Facebook like button does not work, I used the widget of muse and created the facebook code. Anyone know how to make this work?

  Facebook like button does not work, I used the widget of muse and created the facebook code. Anyone know how to make this work?

  Hi connally25,

  Here is a link to a video tutorial on how to add a Facebook button, please check if you have followed the same steps to add the video.

  http://TV.Adobe.com/watch/learn-Adobe-Muse-CC/adding-a-Facebook-like-button/

  If you followed the steps correctly and the button still does not; Here is a link to a forum thread which may help to solve the problem:

  Facebook follow Widget does not

  Concerning

  Sonam

• A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it?

  A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it. When I go to manage my account online, under plans and products it tells me I have no product. Under the order history, I have no history of orders.

  That I am I doing wrong and how we install illustrator of the creative cloud?

  Joseph,

  You will have to ask Adobe, via a cat (simply click the still need help button immediately).

  Creative cloud support (all creative cloud customer service problems, chat open from 05:00 to 19: 00 PST on business days)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  or through Adobe phone Support (only CC2014/CC/CC 2015, see different working hours according to the country).

  http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html

• When I go to get the modules (7.0.1), there is no evidence, except the info bubble "which are the modules. How to make this work?

  When I go to get the modules (7.0.1), there is no evidence, except the info bubble "which are the modules. How to make this work? The rest of the functions in this section seems to work. And I can get MY addons, but not the available modules.

  On the left side, click Extensions.

• I sign of Creative cloud on a single computer in order to open the Captivate on a different computer.

  I have a subscription to Creative cloud and a separate subscription of Captivate. I use the cloud on a PC and Captivate on another PC. These two are working PC. I also use my subscription of cloud at home. When I go to work and try and open Captivate it forces me to disconnect other computers and reconnect. I don't have to House of Captivate. Never installed on this PC. Why do I have to disconnect other computers that use only the cloud when Captivate is not part of the creative cloud? I understand that Captivate and the creative cloud are both on the same ID, but they are not all part of the same package. And before you go, it doesn't matter what version of what whether, or what operating system I have, or what I'm trying to do (other than signing in). It is simply the Adobe ID, put in place.

  Thanks in advance.

  Adobe think you a subscription used on 3 computers.

  I'm not sure can someone help except if you change the related adobe id one of the two subscriptions, but if anyone can, it's adobe stafff.

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Unable to connect to Creative cloud on a single computer

  When I try to open the creative application of cloud on my computer it says "you have been disconnected. Please sign in to continue.

  I sign and after a few fire-wind, I get the same message.

  Thus, none of my apps CC works. I am told that I am using a trial version or in the case of Acrobat "your trial period has expired."  I am up-to-date on my account when I have dims to verify my account.  My Mac seems to work, but the Win 7 computer keeps giving me this message.  It starts tonight only.  In the past, he checked my account, but I was able to use it.  I really have the gift"think it is a question of forum, but I can't find any live help.

  Help, please.

  Sign by sign in http://forums.adobe.com/thread/1450581?tstart=0 can help

  - and http://helpx.adobe.com/creative-cloud/kb/unable-login

• I, ve changed a trial version of Lightroom 3 CC for a creative cloud membership, paid, but I still have the trial version. What should do?

  I received an email from Adobe that they received my payment and I have a subscription for one year, but in the desktop application Adobe Creative cloud en CC Lightroom Photoshop CC are still a trial version. I me announced on the Lightroom CC app which results in the evolution to version 6 of Lightroom. But when I open the Lightroom app I get a message that I have only 3 days left to use.

  So what to do?

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

• I bought Photoshop elements 12, it is installed on my Apple Mac, which I have now decided to sell.  Now I have a new windows pc and want to transfer photoshop on how I do this, I have the serial number

  Can anyone help, I bought Photoshop elements 12 and installed on my Apple Mac, I bought a new windows pc now and would like to transfer Photoshop on.  I have the serial number and tried to find out how to install it on my new computer, but do not seem to get anywhere.

  I understand (I do work for Adobe), it's that if you bought the BOXED version at a store there both install media and your serial number to work for Mac and PC

  If you purchased via download, you get a version only and must buy the other version you change Mac <-->PC

  Since version 12 is no longer sold, you can buy version 14

• I've recently upgraded to Office 2016 and also got the latest version of Acrobat Pro, but the Acrobat option does not appear in the Office components. How to make this work?

  I own Acrobat Pro and downloaded the latest version. I also improved my 2016 from office to office, but the Acrobat option does not appear in the Office components like previously in 2013 office. How can I get that back? I often secret several worksheets in PDF format and it is tedious to print them one at a time and then combine. I used to be able to select all the worksheets I wanted and combine them in one go.

  Hi steverobb,

  Acrobat XI is not compatible with Office 2016 for the moment. Please wait for future updates.

  Kind regards
  Nicos

• Why Creative cloud says "Start trial" when I have a licensed version of first Pro CC

  I have several months to run on my first Pro CC licence. I agreed to download the version of 2015 on the creative screen of clouds. Media Encoder updated and displays the button 'open '. PP has "start the trial." I hesitate to accept it in the case where he mucks to the top of my subscription.

  Hi Gordon,.

  Try the solution posted here it:

  https://forums.Adobe.com/message/7647630#7647630

  Vinay

• I need to activate my membership creative cloud on my second computer but I get a message telling me that I have already installed on 2 computers, which I did not, and the only option it gives me is to uninstall all my computers, which I'm read again

  That I need to activate my membership creative cloud on my second computer but I get a message telling me that I have already installed on 2 computers, which I did not, and the only option it gives me is to uninstall all of my computers, I am reluctant to do because it works on my main computer (MacBook Pro) and I don't want to ruin that.  How to install on my desktop (iMac) counter without uninstalling on my another computer first?  My subscription tell me I can have it installed on 2 computers!

  that option is not to uninstall, it is disconnected.

  Click Yes and disconnect all others.  then you can connect on the one you want.

  and when you start a program adobe on your other program will give you the option to connect.

  end of the number.

• I installed the creative cloud on my iMac. I have a subscription teacher since last year and I have the right to install my license on 2 computers (Mac book Pro and iMac). Once I decided to install the licenses of Creative cloud on my second computer

  I installed the creative cloud on my iMac. I have a subscription teacher since last year and I have the right to install my license on 2 computers (Mac book Pro and iMac). Once I decided to install the licenses of Creative cloud on my second computer (iMac), it does not work and says that it is already in use? I just installed my certificates on a computer (Mac pro boo).

  What is the problem?

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  Also see:https://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

• I have creative cloud on my desktop computer and I just bought a new laptop to use when traveling. Can I add a creative cloud to the laptop without having to pay for a second subscription?

  I have creative cloud on my desktop computer and I just bought a new laptop, so I can continue to work with my documentswhen you travel. Do I have to buy a second subscription for the laptop? If this is not the case, how can I do to get the download for the laptop?

  Your subscription allows you to have two active facilities, so you can have it on both computers that are capable of running the software.  To get to the second machine you just to install the Manager as you did initially and use to get applications.

• I just changed computers: How can I now use creative cloud on my new computer?

  I just changed computers: How can I now use creative cloud on my new computer?

  First of all, if you still have access to the older computer, log out of CC activation on this computer by visiting any product > help > log out. This will disable your activation on the previous PC.

  Then go to the website of creative cloud and download applications directly or download desktop applications and downlad CC through that.

  If you do not have access to old PC, and you get a message like 'limit reached activation', follow the steps in this document:

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html