21 Pro slate - Gets the IP address but no Internet connectivity

Hi all

I have a slate of 21 Pro with no internet connectivity at home.  The device gets an IP via DHCP on cable networks or wireless, but when you try to browse or access resources on the internet, it simply expires. I tried also to assigning a manual IP address without success. If I take the tablet in a café local wi - fi, it connects fine, but I can't make it work at home. My ISP is Baja broadband, a 50MB / 5MB cable connection LAN details below:

* Arris T822G cable modem - no. ISP-condition, ability of routing and firewall, just a regular old modem

* Cisco/Linksys E3000 router wifi - internal network gets NAT'ed here. not about filtering, fancy

* Switch 24 port managed gigabit Netgear

I tried bypassing the internal network and connect the slate 21 Pro directly to the modem Ethernet cable through cable. Same problem - it gets an IP (a public IP address in this case), but does not connect to all websites. HP sent me a replacement unit that shows exactly the same problem. Both units work very well at coffee wi-fi.

(OS is Android 4.3 Jelly Bean. I could take the unit to the WiFi Café and see if there are updates available OTA if anyone thinks that might help).

I am an engineer network with HER 25 years of experience. My home network is a mature network without problems. Connected to this network and works perfectly are: 2 iPhones, a Roku box, a smart LG TV, 2 Macs, Windows PCs 4. already had 2 HP Touch tablets, which were also very good. Home visits can connect their phones and tablets to our wi - fi without any problem. It's * just * slate 21 Pro, which is bad.

I'm puzzled. Any ideas?

Thank you
Steve

UPDATE: it's resolved. I found that I was able to gain access to Web sites by IP address, but no host name. There was something wonky with the DNS server provided by the ISP. Once I substituted another DNS server in the IP configuration, it works.

Weird!

Tags: HP Tablets

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