2540 HP all-in-one printer print by wifi only works after the router reset every time

Hi, I recently bought a HP2540 all-in-one printer.

I was unable to get the printer to work via wifi after trying lots of different things, but after rebooting the router and try again, it worked perfectly.

However, it seems that whenever I'm away from the computer (or turn printer work) it will not print. However, as soon as I restart the router again it works perfectly. I guess it's something to do with the IP reset maybe, but would be unsure how to proceed?

Thank you

Bret

Hey @BrentBWood,

Thank you for contacting HP Support of Forums!

I understand you're having intermittent problems of wireless communication with your HP all-in-one Deskjet 2540. I want to help you resolve this issue today!

Because the problem seems to be fixed after you powercycle router it certainly seems to be a problem of ports with the router itself. This does not indicate that something is not actually with the router. It simply means that the router is doing its job too well and block the printer intermittently as a threat attempts to access your network.

For your reference, I'll provide you with the support document HP on wireless connection problems. You already have the reset of the router so don't worry too much about those, but the other steps can help solve this problem for you:

Printer keeps no connection Wi - Fi

If these steps don't are still not solved the problem I recommend you talk to your router manufacturer to get them to open the appropriate printer ports.

-Incoming (UDP) Ports:

Tags: HP Printers

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