4500 envy: Envy 4500 copy

Hello

Had my desire 4500 for 8 months with no probs, but this week it won't copy. It says it is and goes on copy but sticks there with the flow of progress bar, but nothing happens. I ran troubleshooting, I checked the paper and inks. I unplugged (it does not turn off) and put it back. Nothing works.

Hello! Welcome to the HP community @M47hew,

I came across your post on the questions to copy your craving 4500 is seen, and I wanted to tender hand with my suggestions.

Click on the link below and try to update the firmware on the printer. Also make sure after a power reset, that main power is connected directly to a wall outlet to avoid power bars and surge protectors. If the error persists, contact HP to discuss a replacement for the printer or trade.

Update to improve performance of the printer HP Envy 4500 series firmware

Click on the thumb to below testify my help!
Click on the "accept as Solution" if I'm you guide to a solution!

Contact HP:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number appear

Tags: HP Printers

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