550 STR DH cannot load the speaker settings

I just bought a receiver Sony STR DH 550 AV from Amazon. I recently received a Bose Acoustimass 15 5.1 Surround sound system (subwoofer and 5 speakers). My friend who gave me it said speakers worked just before give me them.

I hung up while following the operating instructions. I connect the receiver to the HDMI ARC on my Samsung Smart TV output. When I try to play all the sounds, I don't hear anything. Oddly enough, I can't even make the installation easy. It crashes when I'm in the screen "Loading the speakers" and the dialog box disappears.

When I enter the parameters involved in the menu settings, "Auto-Calibration", "Calibration Type", 'Speaker Patter' and "Crossover freq." are grayed out and disabled. I also can't seem to hear a test tone. For some reason, I can set the FL and FR test level tones. However, when I try to change anything else, him returns to 0 dB. Is there something wrong with this receiver?

I also tried to plug the headphones can not hear all the sounds.

I just returned it and got a new one and it market. Guess I had a broken machine

Tags: Sony Products

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