5510 Series Photosmart B: Photosmart HP 5510 printer

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• Photosmart HP 5510: printer not connected to the network, although it

  Hi people,

  I am at my wits end with this and you are my only hope (what Star Wars quote).

  I have a HP Photosmart 5510, I've had around 2011.  I've always used it in the company of my iMac (OS X now on El Capitan). Over the last year or two, there was the strange number to which case when I open the HP utility on my iMac it says it is not able to connect to the printer and I should check that it is switched on (this is before you ask). This question seemed to resolve itself after a short while and there was no problem.

  However, I came to analyze some elements of the other day, and this same old issue again raised his head. I put my paper on the scanner and press the option scan only for the printer to tell me that there is no connected computer. Weird, I thought I had printed only some points the day before. I went to my iMac and open the HP utility to see my former favorite message that the printer was not plugged in blah blah.

  I went on HP website to see if there were new pilots required, which it was not (the last was for OSX Yosemitie!).

  I decided to try and start fees and remove the printer and re - add new. I deleted the printer, downloaded the latest HP deriver (just in case) and that's where everything went wrong.

  Software downloads, all right, it starts going through the installation process, end, then he gets to the selection of the device, issue. It evokes three devices that are my one and only printer (Strange I thought). Two with the "connection type" listed as Hello and the other with the connection type is listed as IP. I tried selecting each of these only for each of them to come back with the following error message:

  "YEAR error occurred while the communications device." Please make sure that the device is ready and try again." Well, if they hear by loan, circuit implementation, its connected to my network then YES ITS BLOODY LOAN! So I get no more on the process by the printer and HP Utility installation is nothing else than a large black plastic paper weight. I tried to reconnect my printer to my network wifi several times and everything is fine, its connected and there is no problems according to the page of "wireless network test results" print.

  What the hell is happening? Any ideas? Please save me before I throw this thing by the highest window that I can find.

  I'm not a computer expert and I'm certainly not a network specialist. All the advice is appreciated greatly and fortunately.

  Hey @Mvdarbs,

  Welcome to the Forum from HP Support. We're here for another help to get the most out of our products.

  Thank you for your message. I see that you experience the Mac-to-printer communication problems when you use the HP Photosmart e-All-in-one 5510 printer. All this happens despite your apparent WiFi connection. While it is no doubt frustrating to live when all you want to do is print, there are solutions that you can try and I hope that they will restore the regular feature.

  I recommend you try the following steps:

  (1) we will start over with the installation of your network printer. From the control panel press the wireless icon, and then select "Restore network Defaults."

  2) façade, run the "Wireless Setup Assistant." Reconnect to your home network and then make a note of the IP address.

  3) visit the printer embedded web server (EWS): this is done by entering the IP address of the printer in the address bar of the web browser and navigating to this address. If you have a security alert (as this page is not encrypted), click on to "Go forward anyway." If the page loads correctly, we can be certain that the network connection is real. While you're there, make a note of any error messages or status alerts (if you see it, it's all good) and don't forget to advise me on what you see.

  4) remove the printer from your Mac. If you are not sure how, refer to the

  guide for advice.

  one) (optional)-set a static IP address for your printer. Refer to this thread of @PrintDoc here: http://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/changing-IP-address-for-wireless-printer/td-p/445087 for instructions on how to do it.

  5) reinstall your printer: click here and install the driver that you are prompted.

  Please let me know the result of your troubleshooting by responding to this post. Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  See you soon,.

• How can I install my HP Photosmart 5510 printer on my computer Windows 8?

  I just bought a Toshiba laptop with 8 of the window.  In recent months, I bought a Photosmart HP 5510 printer.  The installation disk will go up only to Winows 7.  How can I install the printer on my new computer?

  I included a link to the drivers for your printer. Click here for the drivers.

  Let me know if it helps.

• Need to download a driver for Photosmart HP 5510 printer.

  I BOUGHTAN PHOTOSMART HP 5510 PRINTER BUT NOT THE INSTALLATION OF A CD BECAUSE MY NETBOOK HAS NO OPTICAL DRIVE. WHAT I NEED IS A GOOD LINK TO DOWNLOAD THE DRIVER, PLEASE HELP. I HAVE TRIED SEVERAL SITES WITHOUT SUCCESS.

  Hello

  Start here http://www8.hp.com/us/en/support-drivers.html

  Don

• Wireless Photosmart HP 5510 printer

  I have a laptop Toshiba Satellite with Windows 7 and a wireless HP Photosmart 5510 printer.  It has everything set up in the store where I bought it, but I can't get a document to print from the laptop.  I did a diagnostic check, but she returns as all connected, but I still can't print.  I think I'm something wrong or missing something.  Any ideas, anyone please?

  Contact HP.

• My Photosmart of HP5510 printer is compatible with Windows 8.1

  Need to buy a new computer with the disappearance of Win XP... need to know if my Photosmart of HP 5510 printer will be compatible with Windows 8.1

  Hello Hafygirl

  I saw your question and want you to know that Yes, the Photosmart 5510 is compatible with Windows 8.1.

  Here is the link to download the driver for Win 8.1: HP Photosmart full feature and drivers software

  I hope that answers your question!

  Have a great Monday

• 5510 printer configuration

  I mainly put in place my new 5510 printer, but towards the end, he asked on 'proxy server' and 'port '. That means in plain language? I think I may need to do something here, if I want to print from my mobile phone, for example. (I might add, why HP decline anyone buying a printer must be a Geek, and why cannot they not speak English normal or at least explain jargon they use?)

  Thanks, that's a Photosmart HP printer/scanner/copier 5510. I don't think there is a mistake because it came as part of the implementation process. I think you are right, however, it does not apply to me. What a shame, it is not explained that it is unlikely to be relevant for a normal home user. I still maintain that the instructions and information are provided from the point of view on the written expert them, NOT the ordinary user, but I thank you for your help!

• can replace the cartridge of hp564 to 178 hp C410 series photosmart premium fax e-ALL-IN-ONE?

  Can replace the cartridge of hp564 to 178 hp C410 series photosmart premium fax e-ALL-IN-ONE?

  564 ink cartridges are intended for America, 178 ink cartridges are intended for different regions.

  If you have moved to the Middle ease, African countries or CIS get a full set of 178 ink cartridges, then contact HP sopport to reset the printer to accept local ink cartridges.

  You can find contact information by selecting your region and following technical support after purchase below:

  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  Shlomi

• Print on my new 5510 printer hp from my Ipad?

  Hi all

  I have a HP 5510 printer and that you are unable to print from my ipad. It will print from my laptop, but not from the ipad. Any suggestions?

  Cordially in forecasting.... MW

  Hello

  First of all, please check your printer with this list:

  http://support.Apple.com/kb/ht4356

  If SO, it's here, so please check using this:

  http://www.Apple.com/support/iPad/Assistant/AirPrint/

  Kind regards.

• Photosmart Plus B210a print or copy black

  My B210a Photosmart more to print or copy in black mode 'Copy' or 'Print PC'. Black cartridge is almost new and has worked for 2 weeks; color cartridges are between 25% and 33% of ink left. Colors will be printed, and there is no error message. Wireless printer works from a PC with Windows Vista.

  Help, please.

  Hi, if the printer is on a thing of warranty that may be worth soaking the print head...

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

  Can you please let me know how you go?

  Thank you

  Ciara

• HP Photosmart B109n-z (printing problem) Please help

  Hi all

  I have the HP Photosmart B109n-z printer and put up wireless and it works fine I had no problem with him.

  The other day the black ink stopped working - the cartridge is not empty but it's is no longer black prinking on all documents.  Since I put all new cartridges in, he acknowledges them all, including black, and if I print something like a word document, and then it moves as if printing but the page comes out blank - no black ink is used.

  I work for myself, and work at home, it will get this resolved as soon as possible.

  I checked the cartidge - it's good.

  I checked the connection and the Bay print cartridge - they are clean.

  Help, please.

  The color works fine.

  The issue of black ink is the same print, scan or copy.

  And I have tried turning everything off and on again!

  Hello

  You could try the Solution 5 in the document troubleshooting that I am a link here:

  Quality of ink troubleshooting

  This will show the colors that are printing.  There are also additional troubleshooting steps to follow

• HP Photosmart C6280: my HP Photosmart C6280 ceased printing and copying. I use a Mac OS 10.10.5

  My HP Photosmart C6280 stopped printing and copying. I use a Mac OS 10.10.5. The printer seems to work, but no ink is on paper with a function.

  I installed a new black ink cartridge and select "black only" with the same results. All the other ink levels are sufficient.

  I would appreciate your help. The printer has been idle for a few days but a previous usage has been a success.

  Welcome to the Forum from HP Support. I hope you're well @Suz161!

  Thank you access the Forums from HP Support for extra support! I see that you are having problems when copying / printing. I will do my best to help you with this problem.

  It looks like a problem with the printer ink. It may have dried due to non-use. I suggest that try you to perform a print head cleaning. Try the following steps:

  • On the printer control panel, press 'Setup '.
  • Press the down arrow button to select Tools and press OK.
  • Press the down arrow button to select "Clean printhead" and press OK.
  • If the print quality is acceptable, you can stop troubleshooting.
  • If the print quality is unacceptable, perform a print head cleaning.

  You can try the steps mentioned additional troubleshooting here: http://hp.care/2dVLZUu

  Let me know how it goes. Nice day!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Photosmart C6280: cannot print on C6280 wireless after the upgrade to Windows 10

  Cannot print on C6280 wireless after the upgrade to Windows 10. Have removed the device, but try to re install the printer when is not found. Can print if I connect USB. Tried to reload the driver using HP Support software help, but when he arrives at the end of the download fails.

  Hi @Ron9871,

  Welcome to the Forums of HP Support!

  I see that you are unable to get your printer HP Photosmart C6280 wireless printing. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I would like to try the steps in this guide, "offline" Status Message printer (Windows 10).

  If the problem persists, you may encounter an IP address conflict. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

  • Print a Page of Network Configuration menu of the printer front panel. Note: the IPV4 IP.
  • Type the IP address in the browser to bring up the SAP.
  • Choose the network tab, then wireless on the left side, and then select the IPv4 tab.
  • Select Manual IP.
  • Enter your IP address manual (192.168.0.232)
  • Enter 255.255.255.0 for the subnet mask, except if it is different.
  • Enter the IP address of your router that sits on the Network Configuration Page) for the default gateway.
  • Please, click on manual DNS server. For the preferred DNS Server Manual please enter 8.8.8.8 and the Alternate DNS Server Manual, please enter 8.8.4.4.
  • Click on apply.

  Please restart the router, the printer and the computer in this sequence.

  If you're still having problems, please download and run the print and Scan doctor, it will be probably diagnose and fix the problem you are experiencing.

  What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  • Use the File Checker system to repair missing or corrupted system files. It's always a good idea to back up your data before proceeding.
  • File system check (SFC) analysis and repair system files & DISM to fix things that are not SFC.

  You can try to change your WSD printer port by a Standard TCP/IP port.

  To do this, you will need your current IP address printers.  The Network Setup page shows the parameters of network for the product. To print this page; Press the button of network () on the control panel of the product.

   

• My HP Photosmart C309g-m printer will not print after that automatic updates have been made last night.

  My HP Photosmart C309g-m printer will not print after that automatic updates have been made last night.

  What can I do?

  Printer in Windows problems: http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

• Cannot install drivers for HP Photosmart 7550 inkjet printer

  Original title: HP Photosmart 7550 Inkjet Printer

  I am trying to add my old hp photosmart 7550 printer to my computer hp laptop G72 and Assistant said is not 64-bit capable w, but a pilot alternet is availible. How can I find this driver is available for this printer work with my laptop?

  Hello
  1. who is the operating system installed on your computer?
  2. What is the exact error you get when you try to install the printer of 5 drivers?
  3. did you of recent changes to the computer?

   
  If you are using Windows 7, you try to install in compatibility mode printer drivers. Check out the following link.
  Make older programs in this version of Windows
  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
   
  Alternatively, you can contact HP support to find the latest drivers for the printer. Check out the following link.
  http://h20000.www2.HP.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=72892&lang=en&cc=us&prodTypeId=18972&prodSeriesId=72890&TaskID=135
   
  See also:
  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers
   
  It will be useful.

• Photosmart 7510 - wireless print from MacBook Pro running (OSX 10.8.3) Mountain Lion

  I have no success in the configuration of the connection between the MacBook and Photosmart 7510 to print wireless.

  It prints well when it is connected via a USB cable, I downloaded the latest drivers etc and get so far in the process of wifi when I get the following message:-

  Device not found on the network

   

  Wireless network settings have been successfully

  downloaded to your device. However, your Mac has been

  Could not locate the device on the network.

  Please make sure that:

  . Your mac is connected to a wired or wireless network that has access to your device.

  . Yourndevice is connected to the wireless "BTHub3 PROJECT".

  Click on "Start over" to try to connect again.

   

  The MacBook is connected to the network and is therefore the printer keeping the wifi connection?

  PS. the firewall is DISABLED.

  Try resetting your router and the printer. First of all, turn the printer off. Unplug the router and wait for about 30 seconds then plug it back. Expect that all of the lights to stabilize on the router. Once they have, go ahead and turn on the printer and try again.