5532 ENVY: ENVY OF LOADING CARTRIDGE 5532

Bought a new desire 5532.  After setting up I was informed (on the printer screen) "the next cartridge must be replaced" (black).  After cleaning of the cartridge and the printer control, I decided to replace the cartridge with the spare provided with the printer.  This time, the error message reads "the ink cartridge is not intended for use in this printer" of ideas out there?

Hi @steved866,

Welcome to the HP Forums!

I noticed that you have trouble with your ink cartridge for your printer HP Envy 5532. I'm happy to help you!

Please try the steps in this guide, error 'ink cartridge problem' of resolution. If this does not resolve your problem, please Contact HP phone support for assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

I hope it's useful!

Tags: HP Printers

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