6196ep: network adapter problem 1GbE

Hello

I have a HP dv6-6196ep wich im a moment difficult to know why he won't connect with 1GbE instead of 100 Mbps.

I use the right cable which is "Cable cat 6 UTP 24AWG 4PR" and its connected on the single GbE router port.

I tried to change some parameters such as, auto-nego and select "1 GbE full duplex", but it only connects at 100 Mbps, update the device controller, disabled the Frother, disable IPV6... and always connects at 100 Mbps.

I tried the same cable with the same router port GbE on a diferent labtop and it immediately connects to 1 GbE.

Any ideas? I would aprecciate any help since im paying the ISP for the speed and the labtop brings GbE card!

Best regards

André Henriques

Hello D5GR,

I just found that it was a hardware problem:

I put in position, and now it works fine!

Best regards

André Henriques

Tags: Notebooks

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    Hello

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    5. clear all the options on the power management tab.
    6 apply the settings, and then restart the computer to check the difference.

    NOTE: Make sure that you have installed the latest network adapter driver.
     
    Visit this link for more information on "Troubleshooting network adapter problems":
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-adapter-problems
     
    Try the steps and post back with the results, so that we can help you further.
     
    Kind regards
    Syed
    Answers from Microsoft supports the engineer.

  • Network Diagnostics cable - A is not connected to the Local Area Connection network adapter

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    Hello

    Follow the steps in troubleshooting section and check if that helps:

    Network adapter problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-adapter-problems

    Also read these articles and check if it helps:

    Network connection problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-connection-problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/using-Windows-Network-Diagnostics-event-logs-to-solve-network-problems

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    Network card must be reset? WHY?

    Hi jrklickmybagzoso,

    ·         Exactly when you receive this error message?

    ·         Did you the latest changes on the computer?

    I suggest you follow the provided article and check if it helps.

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-adapter-problems

  • Wireless network card problem code 13

    I had trouble with my network using wireless for the past weeks. When I went to see what was wrong with my wireless adapter, it was no problem, but the 6to4 card and adapters itap had an error 13 code. I tried uninstalling and reinstalling, but my wireless still doesn't work.

    http://social.technet.Microsoft.com/forums/en-us/itprovistahardware/thread/3a503cdb-e61c-44BC-97c4-0b38b0e5f929/

    Read the above on 6 to 4 adapter problems.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    ·                        ISATAP adapter:

    ·

    ·                        http://support.Microsoft.com/kb/932520

    On a Windows Vista-based computer or on a Windows Server 2008-based computer, the Microsoft ISATAP map appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    For wireless problems:

    Check that the wireless switch, if there is one in the laptop is turned on;

    Go to the website of the manufacturer of your router > make sure you have the latest Firmware in Vista for it.

    Go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > look for it last network adapters Vista drivers > download/install the.

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-adapter-problems

    Troubleshoot network adapter problems to Microsoft link above.

    Try without commitment TCP/IPv6:

    If you still have internet connection probs, one thing to try is the separation of the TCP/IPv6 (which is done by going to network connection > right click > properties > it uncheck > OK.)

    http://digitalmediaphile.WordPress.com/IPv6-how-to-unbind-from-a-NIC-in-Windows-Vista/

    See you soon.

    Mick Murphy - Microsoft partner

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