6500 a E710A will not scan need resolution

Installation E710A 6500 has several times and cannot get it tested.  It allows to analyze and stopped. Removed the loaded software print universal 8/3 and removed E710A SW printer and reinstalled like Ethernet and can print USB or network.  Scan does not open printer or computer wireless SW. Neither USB that I loaded updates and firmware.  Still nothing.  Can someone tell me how to configure it to scan at least in a sense, the computer or the printer itself.

Hello

Open the software HP Officejet 6500 E710 and then click the utilities tab.

Then click on HP print and Scan doctor, and follow the steps on the screen in wonloading the tool and selecting the difficulty of analysis.

Please let me know the product, is it an error or the test?

Shlomi

Tags: HP Printers

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