HP 6500: hp officejet will not scan

The printer cannot find the computer, I used scan and capture app win 10 such as recommended.  now I can't locate the printer/scanner in the app.  I used the host name and the sill of ip address will not take it says cannot locate.   My print work all work in Word, Excel and others, scan only does not contact hp 6500.  About ready to throw and go to someone elses printer.  I've never had this kind of problem is going all the way back to my Commodore 64.

Hi @jmclark45,

I'm glad to hear that your problem is solved and everything works fine now.

The expanded Scan, this is what use the newer printers.

Good day!

Tags: HP Printers

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