7520 HP will not be updated in windows only update 8.1 Windows

Hello:

  • I'm having a problem installing null for my HP Photosmart 7520 series printing software

I have a HP 7520.  Windows Update tells me he has an important Null software to download for it, but can not download it.

It gives me an error code: 80070490.  I executed what I can with Microsoft; Although still ongoing, a successful solution has not been raised.   Software MS tells me impossible to install the driver because it has not been digitally signed, or has not been signed in the manner of approraite.  Microsoft suggested that I run this by HP.  Where this post

I am running Windows 8.1 64bits.   I have a Dell PC of 8500 XPX.

On a possibly related note, when I try to scan documents and send emails, the software doesn't let me do that.   I can, sometimes, save them directly on my equipment and manually attach them to emails.

I uninstalled and reloaded before the printer .exe file and then ran print HP and the Scan doctor.   No problem, noted in the press or the scan mode.   When I have the site HOP online, he tells me that I have no download pending.

When I try to update via the Device Manager, I get this:

Printer details

Name of the product

HP Photosmart 7520 series

Product model number

CZ045A

Service ID

23300

Firmware version

ELM1CN1409AR

Total number of pages

143

Country/region

U.S..

How solve us the problem of the digital signature, please?  I want to solve the problem of Windows Update.

Thank you

R

If your printer HP 7520 and the associated software works as it should then there is no place to apply an update regardless of what Microsoft Update Windows tells you. This is precisely why I allow that Windows update to tell me if an update is available, but I do not allow to download updates. I decide when I downloaded updates and if I want to apply. Sometimes it is wise to look and see if a particular update is problematic.

It is part of something known as Murphy's law. If it isn't broke don't try to fix it unless you don't mind breaking.

If Windows Update is producing errors then it is a search for a problem with your installation of Windows itself, not the printer.

Tags: HP Desktops

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